NLC India Limited Customized AMC/CMC for Pre-owned Honeywell Cameras & NVR in Chennai Tamil Nadu 2026
Bid Publish Date
01-Aug-2026, 5:46 pm
Bid End Date
22-Aug-2026, 5:00 pm
Value
₹4,94,128
Location
Progress
Quantity
52
Bid Type
Two Packet Bid
Key Highlights
- • Brand/OEM requirements: Honeywell surveillance devices with model specifics
- • Technical certifications: no explicit ISI/ISO numbers listed; service SLA to be provided
- • Special clauses: 25% quantity/duration variation; online RTGS/DD payment options
- • Eligibility criteria: pre-owned equipment AMC/CMC experience; Chennai procurement
- • Warranty/AMC terms: quarterly maintenance charges after each quarter; GST via NEAT
- • Penalties/LD: not specified in data; SLA documents referenced
- • Delivery/installation: scope per SOW; focus on maintenance rather than new installation
- • Delivery/location specifics: Chennai, Tamil Nadu
Categories
15
Tender Overview
NLC India Limited seeks Customized AMC/CMC for pre-owned surveillance equipment in CHENNAI, TAMIL NADU. The scope includes multiple Honeywell devices: outdoor PTZ camera model HDZP252DI, indoor CC DOME HIE2PIV, indoor CC DOME DOME HIE2PIV-S, NVR-32 CHANNEL HEN32204, 32" DISPLAY UNIT DELL D3218HN, PoE SWITCHES HP-ARUBA 2530, NETGEAR GS116LP/GS116PP, all under a Comprehensive Maintenance Contract (CMC) as per the scope of work. Estimated contract value is ₹494,127.50 with no fixed EMD amount disclosed. The arrangement covers pre-owned equipment maintenance, with service guidelines including quarterly charges post-maintenance, GST via NEAT, and mandatory service support facilities. Unique terms include a 25% variation in contract quantity or duration allowed at tender award and online/offline EMD or PBG options. This tender targets a Chennai procurement for integrated security hardware support.
Technical Specifications & Requirements
- Product scope: outdoor PTZ camera, indoor CC DOME cameras, NVR-32 channel, 32” display, PoE switches (48-port HP-Aruba 2530; 16-port Netgear GS116LP/GS116PP); all under CMC.
- Device models: Honeywell HDZP252DI, HIE2PIV, HEN32204; Dell D3218HN; HP-Aruba 2530; Netgear GS116LP/GS116PP; Honeywell HEN32204.
- Contract type: Comprehensive Maintenance Contract (CMC) for pre-owned equipment; scope per vendor-supplied SOW.
- Service terms: quarterly maintenance charges post-quarter, GST via NEAT, preventive maintenance reports.
- Support: dedicated toll-free service, escalation matrix for service support; online RTGS/online payment acceptance with proof submission.
- Delivery/installation: per scope of work; no fixed BOQ items; location: Chennai, Tamil Nadu.
- Standards/Compliance: alignment to standard maintenance practices; specific IS/ISO standards not listed in data.
Terms, Conditions & Eligibility
- EMD/Performance security: options include Account Payee Demand Draft (DD) payable to NLC INDIA LIMITED, or online RTGS/IMPS with proof; deliver hard copy DD within 15 days of award.
- Variation clause: 25% increase/decrease in quantity or duration possible at contract issue and post-award; lumpsum scope may adjust accordingly with service provider consent.
- Payment terms: maintenance charges payable quarterly after each maintenance quarter; GST via NEAT portal; submission of preventive maintenance reports.
- Service requirements: dedicated toll-free service support; escalations matrix provided by bidder/OEM.
- Documentation: submission of GST, PAN, experience certificates, financial statements, EMD documentation, and OEM authorizations per terms; SOW/ATC attachments to be viewed for specifics.
- Warranty/penalties: not explicitly detailed; SLA details exist in uploaded ATC documents.
Key Specifications
-
Product scope includes pre-owned Honeywell cameras (HDZP252DI outdoor PTZ, HIE2PIV indoor CC DOME), NVR-32 channel (HEN32204), 32-inch Dell display (D3218HN), PoE switches (HP-Aruba 2530, Netgear GS116LP, GS116PP).
-
Estimated contract value: ₹494,127.50.
-
CMC duration and quantity adjustments allowed up to 25% at award and thereafter.
-
Quarterly maintenance charges; GST via NEAT; maintenance reports required.
-
Dedicated toll-free service support and escalation matrix mandated.
Terms & Conditions
-
EMD in forms: DD or online RTGS with contract reference; 15-day hard copy delivery
-
Variation clause permits 25% change in quantity/duration; consent required for lumpsum scope
-
Quarterly maintenance payments post-work; GST via NEAT; mandatory PM reports
Important Clauses
Payment Terms
Online RTGS/DD accepted; payment proof to be uploaded; contract number and seller name required in transfer details
Delivery Schedule
Scope aligned to SOW; no fixed BOQ; installation/delivery per vendor-provided requirements within Chennai
Penalties/Liquidated Damages
Not explicitly detailed in primary data; refer to ATC SLA documents for penalties and performance bonds
Bidder Eligibility
-
Experience in AMC/CMC for surveillance hardware, especially Honeywell devices
-
Financial capacity to handle ~₹4.94 lakh contract value and quarterly payments
-
Ability to provide dedicated service support and escalation matrix
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customized AMC/CMC for Pre-owned Products - PTZ CAMERA ( OUT DOOR); Honeywell HDZP252DI; Comprehensive Maintenance Contract (CMC); As per Scope of work; No , Customized AMC/CMC for Pre-owned Products - CC DOME CAMERA (INDOOR); Honeywell HIE2PIV; Comprehensive Maintenance Contract (CMC); As per the scope of work; No , Customized AMC/CMC for Pre-owned Products - CC DOME CAMERA (INDOOR); Honeywell HIE2PIV - S; Comprehensive Maintenance Contract (CMC); As per the scope of work; No , Customized AMC/CMC for Pre-owned Products - NVR-32 CHANNEL; Honeywell HEN32204; Comprehensive Maintenance Contract (CMC); As per the scope of work; No , Customized AMC/CMC for Pre-owned Products - DISPLAY UNIT 32 INCHES; DELL D3218HN; Comprehensive Maintenance Contract (CMC); As per the scope of work; No , Customized AMC/CMC for Pre-owned Products - PoE SWITCH 48 PORTS; HP-ARUBA 2530; Comprehensive Maintenance Contract (CMC); As per the scope of work; No , Customized AMC/CMC for Pre-owned Products - PoE SWITCH 16 PORTS; NETGEAR GS116LP; Comprehensive Maintenance Contract (CMC); As per the scope of work; No , Customized AMC/CMC for Pre-owned Products - PoE SWITCH 16 PORTS; NETGEAR GS116PP; Comprehensive Maintenance Contract (CMC); As per the scope of work; No
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
30
Payment Timelines
Payments shall be made to the Seller within 30 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Delivery Locations
1
Delivery Cities
Chennai
Delivery Pincodes
600010
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| M RAJESH | 600010,IT Department, Chennai Regional Office, NLC India Limited, No-135, EVR Periyar High Road, Kilpauk | Chennai | Tamil Nadu | 600010 | 7 | - | Number of months within the contract period for which service is required : 24 |
Authority Records
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Documents 11
GeM-Bidding-9695008.pdf
Main Document
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GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar AMC/CMC of surveillance equipment
Financial statements (audited or CA-certified)
EMD payment proof or online RTGS transaction details
Technical bid documents and compliance certificates
OEM authorizations for Honeywell devices (if required by terms)
Service capability statements and escalation matrices
Frequently Asked Questions
Key insights about TAMIL NADU tender market
How to bid for NLC India surveillance AMC tender in Chennai 2026?
Bidders should prepare EMD via DD or RTGS, submit GST, PAN, experience certificates, and financials, and provide OEM authorizations if required. Ensure compliance with the SOW, quarterly maintenance SLA, and NEAT GST submissions; include escalation matrix and dedicated service contact details.
What documents are required for the Chennai CMC tender for Honeywell devices?
Submit GST registration, PAN card, up-to-date financial statements, experience certificates for similar AMC work, OEM authorizations for Honeywell devices, EMD proof (DD or RTGS), technical bid, and preventive maintenance capabilities with escalation details.
What are the EMD options for this NLC procurement in Tamil Nadu?
Eligible bidders may pay via Account Payee Demand Draft payable to NLC INDIA LIMITED in Chennai or online RTGS/IMPS with contract reference, uploading the proof within 15 days of award; ensure the payment method aligns with GeM GTC requirements.
Which Honeywell devices are covered under this AMC tender in Chennai?
Devices include outdoor PTZ camera HDZP252DI, indoor CC DOME HIE2PIV, indoor CC DOME HIE2PIV-S, NVR-32 channel HEN32204, 32-inch Dell display D3218HN, PoE switches HP-Aruba 2530 and Netgear GS116LP/GS116PP, all under CMC per SOW.
What are the payment terms and GST process for this Chennai tender?
Maintenance charges are payable quarterly after each maintenance period; GST must be routed via the NEAT portal with PM reports submitted; ensure online payment proof is uploaded within 15 days of award if using RTGS.
What is the variation allowed under the 25% clause for this AMC contract?
The buyer may increase or decrease contract quantity or duration by up to 25% at contract issue, and post-award adjustments remain capped at 25%, requiring service provider consent for lumpsum scope expansion.
What escalation and service support commitments are required for bidders?
Bidders must provide a dedicated toll-free service number and a clear escalation matrix; after-sales support should cover Honeywell devices and associated network components as per SOW and ATC documents.
Where can I view the SOW and ATC documents for this procurement in Chennai?
Access the attached SOW/ATC files referenced in the GeM tender page; these documents detail scope, SLA, maintenance cadence, and performance expectations for the pre-owned surveillance equipment AMC.
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Documents 11
GeM-Bidding-9695008.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS