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Delhi University Bioreactor Tender South West Delhi 2025 - Department of Higher Education Bioreactor Procurement

Bid Publish Date

26-Dec-2025, 3:51 pm

Bid End Date

16-Jan-2026, 4:00 pm

Location

WEST DELHI , DELHI

Progress

Issue26-Dec-2025, 3:51 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 1

MAMMALIAN CELLS

Tender Overview

Organization: Delhi University (Department of Higher Education) seeks to procure a bioreactor for implementation within the South West Delhi, Delhi 110043 region. The scope is defined as supply of a bioreactor with typical higher education lab requirements; however, no itemized BOQ quantities or estimated value are disclosed. The tender emphasizes flexible quantity options up to 25% and adherence to contract delivery at contracted rates. A robust service/support framework is required, including dedicated support and an escalation matrix. The procurement is aimed at enabling university-level research capabilities with post-sale service commitments.

Technical Specifications & Requirements

  • No explicit technical specifications or BOQ items are provided.
  • Bid terms mandate a scalable quantity option (up to 25% increase during contract execution).
  • Delivery timing ties to the last date of the original delivery order, with a minimum extension approach (minimum 30 days).
  • Service expectations include a dedicated support line and a formal escalation matrix for timely technician response.
  • Warranty and field service commitments require deployment of adequate technicians for timely servicing under the SLA.
  • Bidder must demonstrate financial stability and refrain from liquidation or bankruptcy; provide an undertaking in the bid.

Terms, Conditions & Eligibility

  • EMD: Not disclosed in the available data; bidders must examine the tender for exact amount and mode (DD/online).
  • Delivery: Initial delivery period anchored to the original order; option to extend is governed by the 25% quantity clause with a defined calculation.
  • Experience/Financials: Bidders must show sound financial standing and avoid insolvency; include an undertaking against liquidation.
  • Support: A dedicated toll-free service number and a formal escalation matrix must be provided by the bidder.
  • Warranty/SLAs: Service staffing levels and timely rectification during warranty are mandatory per the SLA.
  • Location: South West Delhi, Delhi 110043; Organization: Delhi University; Category: Bioreactor procurement.

Key Specifications

  • Product/service names: Bioreactor

  • Quantity: 25% option for increase during contract duration (not to exceed contracted quantity)

  • Delivery: period calculated from last date of original order; minimum extension 30 days

  • Standards/Certifications: Not specified in tender data

  • Warranty/Support: dedicated engineers, SLA-based service; time-bound rectification

  • Support: dedicated toll-free number and escalation matrix

Terms & Conditions

  • 25% quantity option with corresponding delivery timeline adjustments

  • Dedicated service support line and escalation matrix required

  • Warranty coverage and SLA-based service personnel deployment

Important Clauses

Delivery Schedule

Delivery period commences from the last date of the original delivery order; extended time calculated as (Increased quantity ÷ Original quantity) × Original delivery period, minimum 30 days.

Payment Terms

EMD details not disclosed in data; bidders must refer to contract terms for payment milestones and schedule.

Penalties/Liquidated Damages

Not explicitly specified in data; SLA-based penalties may apply per bid terms.

Bidder Eligibility

  • Not under liquidation, court receivership, or bankruptcy; must upload an undertaking

  • Demonstrable capability to provide dedicated service support (toll-free) and escalation matrix

  • Proven financial stability and experience in similar bioreactor procurements

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN)

3

Experience certificates for similar bioreactor procurements

4

Audited financial statements (as applicable)

5

EMD submission proof (amount not disclosed in provided data)

6

Technical bid/compliance documents

7

OEM authorization letter (if applicable)

8

Company profile and service support details (hotline, escalation matrix)

Frequently Asked Questions

Key insights about DELHI tender market

How to participate in Delhi University bioreactor tender in Delhi 2025

Bidders must submit GST, PAN, and experience certificates, along with technical compliance documents. Include the undertaking on financial stability and an OEM/authorisation letter if applicable. Adhere to the 25% quantity option terms and provide a toll-free support contact and escalation matrix.

What documents are required for the bioreactor tender in South West Delhi

Required documents include GST certificate, PAN, audited financial statements, experience certificates for similar procurements, EMD submission evidence, OEM authorization, and detailed technical bid. Also provide company profile with service line details and contact for support.

What are the service and warranty expectations for the Delhi University bid

The bidder must deploy adequate technical personnel for warranty period service, with timely rectification as per SLA. A dedicated toll-free support line and a formal escalation matrix must be provided to ensure prompt service responses.

What is the delivery timeline structure for the bioreactor contract in Delhi

Delivery starts from the last date of the original order. If quantity increases up to 25%, the extension is calculated as (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum extension of 30 days.

What are the eligibility criteria for financial stability in this tender

Bidders must not be under liquidation or bankruptcy and should upload an undertaking confirming financial stability. This supports eligibility for contract performance and ongoing service commitments during warranty.

Which organization and location does this bioreactor tender target

The procurement is issued by Delhi University, Department of Higher Education, for a bioreactor in South West Delhi, Delhi 110043, under the 2025 bidding cycle.

What kind of support and escalation is required for the bioreactor tender

A dedicated toll-free service line and a formal escalation matrix with contact numbers must be provided. This ensures prompt escalation for service requests and adherence to service levels during warranty.

Are there any minimum quantity adjustments allowed in the contract

Yes, the purchaser may increase or decrease the quantity up to 25% of the bid quantity at contract placement and during the currency of the contract at contracted rates, affecting delivery timelines.