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Tender Notice for Annual Maintenance service - EPABX System in MUMBAI, MAHARASHTRA

Bid Publish Date

03-Apr-2025, 11:32 am

Bid End Date

11-Apr-2025, 12:00 pm

Progress

Issue03-Apr-2025, 11:32 am
Technical04-Oct-2025, 10:37 am
Financial
AwardCompleted

Public procurement opportunity for National Investigation Agency (nia) Annual Maintenance service - EPABX System in MUMBAI, MAHARASHTRA. Quantity: 1 issued by. Submission Deadline: 11-04-2025 12: 00: 00. View full details and respond.

Authority & Contact

Department

Central Police Organisation

Technical Results

S.No Seller Date Status
1
DIGITECHTELESOL PRIVATE LIMITED   Under PMA
10-04-2025 16:07:48
2
M K TELESYSTEMS & SOLUTIONS   Under PMA
09-04-2025 11:10:46
3
OBM AUTOMATION PRIVATE LIMITED   Under PMA
10-04-2025 17:16:10

Financial Results

Rank Seller Price Item
L1
M K TELESYSTEMS & SOLUTIONS   Under PMA
Item Categories : Annual Maintenance service - EPABX System
L2
OBM AUTOMATION PRIVATE LIMITED( MSE Social Category:General )    Under PMA
Item Categories : Annual Maintenance service - EPABX System

Tender Data

Bid Details

Quantity

1

Bid Type

Two Packet Bid

Bid Validity

30 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Tech Clarification Time

2 Days

Requirements

Experience Required

3 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Annual Maintenance service - EPABX System

Authority Records

MINISTRY OF HOME AFFAIRSNATIONAL INVESTIGATION AGENCY

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End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

Free consultation · 24h response

Documents 3

GeM-Bidding-7704390.pdf

Main Document

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Required Documents

1

Experience Criteria

2

OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria

3

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

What are the eligibility requirements for GEM/2025/B/6108093?

The eligibility requirements for the tender include being a registered entity with the ability to provide maintenance services for EPABX systems. Bidders should possess relevant industry certifications and have a proven track record of completing similar contracts successfully.

What technical specifications must be met for the EPABX maintenance services?

To meet the technical specifications, the bidders must demonstrate proficiency in handling various EPABX systems, including hardware and software maintenance. They should possess trained personnel capable of troubleshooting common malfunctions and providing timely technical support when necessary.

What are the financial requirements for potential bidders?

Bidders need to submit a detailed financial proposal that includes a breakdown of service charges and evidence of financial stability. This may include past invoices from related projects. These documents help ensure that the bidder can fulfill the financial obligations of the contract.

What is the process for submitting documents for this tender?

Bid submissions must be done electronically through the designated platform. It is essential for bidders to ensure that all required documents are complete and correctly labeled with the tender identification for accuracy during the review process.

Are there any advantages offered for MSEs and Startups in this tender?

Yes, the tender provides special benefits for Micro, Small, and Medium Enterprises (MSEs) and Start-ups. This includes relaxed eligibility criteria and the reservation of certain opportunities to encourage participation from smaller entities, aligning with governmental policies to bolster local businesses.