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Diesel Loco Modernisation Works AMC/CMC Tender Patiala Punjab for Pre-owned Equipment Maintenance 2025

Bid Publish Date

31-Dec-2025, 10:32 am

Bid End Date

10-Jan-2026, 11:00 am

Value

₹3,98,843

Location

PATIALA , PUNJAB

Progress

Issue31-Dec-2025, 10:32 am
AwardCompleted
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Quantity

12

Bid Type

Single Packet Bid

Key Highlights

  • • Dedicated/toll-free service support requirements and escalation matrix
  • • NIL EMD possible as per Special Terms & Conditions
  • • Option Clause permitting +/-25% variation in quantity or duration
  • • On-site maintenance for pre-owned electronic dosing pumps for water chlorination
  • • No BOQ items; emphasis on AMC/CMC service capability and SLA compliance
  • • Salaries/wages for deployed staff to be paid by service provider first

Categories 16

TREATMENT OF DRINKING WATER TECHNICAL SERVICES MOSQUITO REPELLENT DRINKING WATER SYSTEM PUMPS BIOCIDE WATER LEVEL RECORDER POTABLE DRINKING WATER OTHER SERVICE WATER TREATMENT CONSUMABLES DRINKING WATER SUPPLY WATER PURIFICATION WATER TREATMENT PLANT CHLORINATION MICROCENTRIFUGES WATER CONDUCTOR SYSTEM

Tender Overview

Diesel Loco Modernisation Works of the Indian Railways seeks an annual maintenance contract (AMC/CMC) for pre-owned equipment, specifically for rendering service, repair, and overhauling of electronic dosing pumps used in water chlorination. The estimated value is ₹398,843 with potential quantity/duration adjustments allowed by the “Option Clause” up to 25%, either at tender issue or post-issue. Location is PATIALA, PUNJAB 140506. The scope focuses on maintenance and upkeep rather than new procurement, targeting service-oriented contractors with proven AMC capabilities, spare-parts availability, and responsive service channels. A unique attribute is the absence of a defined BOQ, indicating a service-centric contract with flexible itemization. Key differentiator lies in dedicated service support requirements and escalation procedures embedded in the ATC terms. This tender emphasizes reliability, timely service, and compliance with buyer-specific terms for field support.

Technical Specifications & Requirements

  • Product/Service: Annual maintenance contract (AMC/CMC) for pre-owned electronic dosing pumps used in water chlorination.
  • Scope: Rendering service, repair, overhauling, and ongoing maintenance of dosing pump units; no explicit BOQ items.
  • EMD/Value: Estimated order value ₹398,843; EMD may be NIL per STC/ATC.
  • Delivery/Support: Dedicated toll-free service line; escalation matrix required for service support.
  • Standards/Compliance: Not specified; ATC requires certificates/documents per SLA/Special Terms.
  • Contract Flexibility: Option Clause permits +/- 25% variation in quantity or duration.
  • Location: PATIALA, Punjab 140506; bidder must provide on-site support as per terms.
  • Experience: Emphasis on service capability, not explicit technical specs; verify eligibility per ATC.

Terms, Conditions & Eligibility

  • EMD/Payment Terms: EMD amount may be NIL; salaries/wages for deployed staff must be paid by the service provider; subsequent reimbursement or payment by buyer per contract terms.
  • Service Support: Dedicated toll-free number and escalation matrix required; bidders must provide these details.
  • Documentation: Upload certificates/documents as per ATC/SLA/Special Terms; non-submission may lead to rejection.
  • Financial Standing: Bidder should not be under liquidation or bankruptcy; provide undertaking.
  • ATC/Scope: Submit all ATC terms and required certificates; bidders must comply with scope of work and SLA.
  • Penalties/Compliance: Standard terms on service performance and compliance to deliverables per contract terms; details in ATC.
  • Brand/Service Assurance: Focus on AMC capability; OEM authorizations or service certifications may be required.

Key Specifications

  • Pre-owned electronic dosing pumps for water chlorination

  • Annual maintenance contract / CMC service

  • On-site maintenance and overhauling capability

  • Dedicated service support line and escalation matrix

  • Option Clause enabling 25% quantity/duration variation

Terms & Conditions

  • Option Clause allows +/-25% change in contract scope

  • NIL EMD possible per ATC; verify STC

  • Dedicated toll-free service support and escalation matrix required

Important Clauses

Payment Terms

Salaries for deployed staff to be paid by service provider; reimbursement terms to be defined in contract

Delivery Schedule

On-site AMC/CMC services as per SLA; escalation matrix provided for prompt support

Penalties/Liquidated Damages

Penalties to be defined in ATC/SLA for non-performance; typical L.D. terms apply per contract

Bidder Eligibility

  • Not under liquidation, bankruptcy, or receivership

  • Demonstrated AMC/CMC experience for water treatment dosing pumps

  • Capability to provide dedicated support line and escalation matrix

Documents 6

GeM-Bidding-8775484.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Payment Terms & Condition

PAYMENT

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

PAN card of bidder

3

Experience certificates for similar AMC/CMC projects

4

Financial statements (audited) or turnover proof

5

EMD/Security deposit documents (if applicable per STC/ATC)

6

Technical bid documents and compliance certificates

7

OEM authorizations or service certifications (if required by ATC/SLA)

Financial Results

Rank Seller Price Item
L1ADVANCE MEDICAL SOLUTIONS( MSE Social Category:General )    Under PMA₹3,17,184Item Categories : Customized AMC/CMC for Pre-owned Products - Annual maintenance for rendering service repair overhau
L2HYDROL ENGINEERING PRIVATE LIMITED( MSE Social Category:OBC )    Under PMA₹5,10,000Item Categories : Customized AMC/CMC for Pre-owned Products - Annual maintenance for rendering service repair overhau

Frequently Asked Questions

Key insights about PUNJAB tender market

What documents are required for the AMC tender in Patiala Punjab?

Bidders must submit GST registration, PAN, experience certificates for similar AMC projects, audited financial statements, and any OEM authorizations or service certifications. Upload any certificates referenced in ATC/SLA, and provide an undertaking that the bidder is not under liquidation or bankruptcy.

How does the 25% option clause affect contract quantity and duration?

The buyer can adjust contract quantity or duration by up to 25% at issue and after issue; bidders must accept revised scope or duration. Ensure pricing and resource plans accommodate potential changes without penalty.

What is the EMD status for this AMC tender in Patiala?

EMD is not mandatory per STC/ATC; bidders should verify the Special Terms. If required, provide security deposit as specified in ATC; ensure submission with bid to avoid rejection.

What are the service support requirements for dosing pump maintenance?

Bidders must provide a dedicated toll-free service number and a formal escalation matrix. The service provider should ensure timely on-site maintenance and clear escalation paths for component failures or delays.

What standards or certifications are required for this Railways AMC tender?

While specific IS/ISO standards are not listed, bidders must submit compliance certificates per ATC/SLA; OEM authorizations or certification of service capability may be required to prove AMC competency.

When will on-site AMC activities commence after contract award?

On-site maintenance should align with SLA timelines; bids should indicate readiness for mobilization and immediate support once contract terms are finalized, with clear uptime commitments.