Progress
The Inspector General Of Prisons in Gujarat seeks Annual Maintenance Services for the Water Purification and Conditioning System (Version 2), covering potable water purification systems (Reverse Osmosis or UV Based) up to 3 units. Estimated value: ₹125,000. Location implications include state-level service coverage with on-site maintenance across facilities under the Home Department Gujarat. The tender emphasizes a reliable service and support framework, in-state presence, and documented adherence to prescribed certificates. Key differentiators include mandatory dedicated service channels and a structured escalation process to ensure uninterrupted operation of water purification assets in prisons.
Water purification system maintenance: RO/UV based units, up to 3 units
Location requirement: service office located in Gujarat state
Support channels: dedicated toll-free telephone number for service support
Escalation: provide Escalation Matrix with contact numbers
Certifications: upload required certificates per bid document and ATC
SOW/ATC attachments contain detailed service scope and compliance criteria
Mandatory Gujarat-based service office with documentary evidence
Dedicated toll-free service line and escalation matrix required
Submission of all certificates/documents as per ATC and Corrigendum
No explicit payment terms provided in data; follow ATC for payment schedule and invoicing after service milestones.
Maintenance service to be conducted periodically as per SOW; no fixed delivery timeline disclosed in available data.
No LD details available in supplied data; refer to ATC for penalties or performance bonds if specified.
Proven experience in maintenance of water purification systems (RO/UV) in public facilities
In-state Gujarat service presence with verifiable office address
Compliance with all certificates and documentation as per ATC and Corrigendum
Quantity
4
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
RA Qualification Rule
50% Lowest Priced Technically Qualified Bidders
Tech Clarification Time
2 Days
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
No
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Min. Avg. Annual Turnover
5
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
ANNUAL MAINTENANCE SERVICES FOR WATER PURIFICATION AND CONDITIONING SYSTEM (Version 2) - Potable Water Purification System Reverse Osmosis Or UV Based; upto 3; PACKAGE-5 : Water purifier and conditioning system maintenance involving basic servicing, ..
Delivery Locations
1
Delivery Cities
Narmada
Delivery Pincodes
393145
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Jadeja Manubha Naranji | 393145,Rajpipala district jail , near rajpipala police head quarter dist.narmada | Narmada | Gujarat | 393145 | 4 | - | - |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST Registration Certificate
Permanent Account Number (PAN) Card
Experience Certificates for similar maintenance of water purification systems
Financial Statements or turnover proof if required by ATC
EMD/Security Deposit documents (as specified in ATC)
Technical bid documents and OEM authorizations (if applicable)
Service office proof in Gujarat (address, registration)
Escalation matrix and dedicated toll-free service contact details
Any certificates demanded by ATC and Corrigendum
Key insights about GUJARAT tender market
Bidders should prepare GST and PAN, experience certificates for RO/UV systems, and financial statements. Submit a Gujarat-based service office proof, dedicated toll-free service contact, and an escalation matrix. Ensure all ATC certificates are uploaded; otherwise the bid may be rejected for non-compliance.
Required documents include GST registration, PAN, experience certificates for similar maintenance, financial statements, EMD documents if specified, technical bid documents, OEM authorizations if applicable, and proof of Gujarat service office located in state.
Upload all certificates requested in the Bid Document, ATC, and Corrigendum, including relevant OEM authorizations and compliance certificates for RO/UV water purification systems; failure to provide may result in rejection by the purchaser.
Bidders must provide a dedicated toll-free service line and a documented Escalation Matrix with contact numbers. An in-state service office is mandatory, and the bidder must ensure timely response and issue resolution as per SOW.
The exact submission date is not provided here; bidders should monitor the official portal and ATC notices for the deadline. Ensure all mandatory documents are ready, including certificates and service-office proof, well before the due date.
Estimated value is ₹125,000 for annual maintenance services of up to 3 water purification units (RO/UV based). The scope focuses on basic servicing and maintenance as defined in the SOW and ATC attachments.
Verify eligibility by confirming in-state service office presence, availability of toll-free support and escalation matrix, and submission of all required documents per ATC. Prior experience in similar maintenance, along with OEM authorizations if applicable, strengthens eligibility.