Central Board Of Excise And Customs Manpower Outsourcing Tender India 2026 – Minimum Wage Skilled/Unskilled with 25% Scope Change

Tender Overview

The Central Board Of Excise And Customs (cbec), Department Of Revenue, issues a manpower outsourcing tender in India for both unskilled and skilled positions under minimum wage norms. The contract contemplates outsourcing services with a potential 25% increase/decrease in quantity or duration at the time of contract issue and after issuance, respectively. The tender emphasizes service provider availability within the consignee's state and requires dedicated service support lines, manufacturer/OEM authorizations where applicable, and compliance with statutory payroll documentation. The opportunity centers on procuring managed staffing for government-facing administrative tasks, with emphasis on reliability, accountability, and compliance with local employment regulations. This procurement includes governance around subcontracting, liability, and performance obligations, with bids contingent upon meeting eligibility criteria and alignment to the buyer’s terms. The absence of BOQ items suggests a broad staffing scope rather than a fixed equipment package, requiring bidders to demonstrate capacity to deploy personnel across specified wage bands and roles. The tender’s distinguishing factor is the explicit 25% quantity/duration adjustment window and the mandatory presence of a state-based service office and escalation procedures. Bidder must ensure alignment with these regulatory and operational expectations to participate in this CBEC sourcing process.

Technical Specifications & Requirements

• Organization: Central Board Of Excise And Customs (cbec)
• Product/Service: Manpower Outsourcing Services (Minimum wage for Unskilled and Skilled Admin roles)
• Location: India (state-based service office requirement applicable)
• Contract Flexibility: Option Clause 25% increase/decrease in quantity or duration at contract issuance and post-issuance
• Service Support: Dedicated toll-free number; escalation matrix; in-state service office
• Sub-contracting: Prohibited without prior written consent; joint liability remains with main contractor
• Payment Terms: Salary payments to staff made by service provider first; reimbursement from buyer with statutory documents
• Documentation: OEM authorization where applicable; certificates and compliance documents as per ATC
• Experience/Eligibility: Consortium allowed; financial standing to be demonstrated; non-liquidation and non-bankruptcy proof required
• Penalties/Liability: Full contractual liability on contractor and sub-contractor; escalation protocols to be provided
• BOQ: 0 items indicating staffing scope rather than a fixed equipment list

Terms, Conditions & Eligibility

• EMD: Amount not disclosed in available data
• Delivery/Deployment: Staff deployment timeline not specified; service provider must have in-state office
• Payroll/Taxes: Service provider to pay salaries first; furnish PF/ESIC and bank statements with claims
• Documents: GST registration; PAN; experience certificates; financial statements; bid security/documents; OEM authorizations where required
• Sub-contracting/Consortium: consortium allowed with shared liability; assign/sub-contract requires buyer’s consent
• Performance/Support: Dedicated support line; clear escalation matrix; terms for service continuity
• Liability: Joint and several liability for main contractor and sub-contractor
• Payment Terms: Reimbursement from buyer after staff salaries and statutory documentation are produced