Higher Education Department Haryana ICT Lab Design Installation & AMC Rohtak 2026 - Rohtak Haryana Educational Lab Maintenance
Progress
RAKey Highlights
- • Dedicated toll-free service line requirement for bidder/OEM
- • Escalation Matrix for service support mandatory
- • Malicious Code Certificate to prevent embedded malware and IP violations
- • OEM authorization/Manufacturer Authorization required for distributors
- • Rs. 500 stamp paper undertaking of non-blacklisting
- • Possible 3-year AMC post-warranty at government-approved rates
- • Buyer may increase contract quantity/duration up to 25%
- • No BOQ specifications provided; procurement spans ICT lab design, hardware supply, installation, and AMC
Tender Overview
The opportunity is issued by the Higher Education Department Haryana for the design, installation, and ongoing maintenance of an Educational ICT Lab in Rohtak, Haryana (124001). Scope spans site preparation, hardware supply/installation, hardware AMC/CMC, and teacher training under the broader ICT lab category. The project requires a valid EMD of ₹149,000 and may include future scope adjustments up to 25% per the buyer's option clause. A dedicated service support line and an escalation matrix are required, along with compliance documentation. The tender emphasizes cybersecurity by mandating a Malicious Code Certificate and OEM authorization for distributors, with a potential 3-year AMC after warranty at government-approved rates. These conditions indicate a full lifecycle solution from procurement through post-warranty support.
Technical Specifications & Requirements
- No technical specifications are published in the BOQ. The terms specify mandatory controls rather than product SPECIFICATIONS.
- Required elements include: Dedicated toll-free service support, an Escalation Matrix, and a Malicious Code Certificate ensuring no embedded malware or IP infringements.
- Manufacturer Authorization or OEM authorization must accompany bids; where applicable, add the OEM’s name, address, email, and phone details.
- Bidders must upload a Rs. 500 stamp paper undertaking declaring no Government debarment or blacklisting and be prepared for potential 3-year AMC at existing government-approved rates post-warranty.
- The procurement appears to cover design, hardware supply/installation, and maintenance services with training components, but exact hardware specs are not disclosed.
Terms, Conditions & Eligibility
- EMD: ₹149,000 as a bid security requirement.
- AMC: Optional 3-year AMC after warranty at Government-approved rates; extension or scope adjustments may occur under Clause 1's 25% limit.
- Service Support: Dedicated toll-free contact and an Escalation Matrix for service issues.
- Certificates: Mandatory Malicious Code Certificate; OEM/Manufacturer Authorization must be included.
- Undertaking: Rs. 500 stamp paper declaration of no blacklisting/de-registration.
- Delivery/Execution: No explicit delivery timeline is published; bidders should prepare for potential scope variation up to 25% and must align with government procurement norms.
Key Specifications
-
ICT Lab procurement scope includes design, installation, and maintenance
-
EMD: ₹149,000
-
Possible 25% scope/duration adjustment
-
Dedicated toll-free service line requirement
-
Escalation matrix for service support
-
Malicious Code Certificate mandatory
-
OEM authorization required for distributors
Terms & Conditions
-
EMD of ₹149,000 must accompany bid
-
3-year AMC may be invoked post-warranty at government-approved rates
-
Must provide OEM authorization and Malicious Code Certificate
Important Clauses
Payment Terms
Not explicitly stated; likely governed by standard government procurement terms with possible staged payments aligned to milestones.
Delivery Schedule
No explicit deadline published; bidders should anticipate project start after award and possible 25% scope expansion.
Penalties/Liquidated Damages
Not specified; standard procurement penalties may apply if SLAs are breached or delivery timelines slip.
Bidder Eligibility
-
Not blacklisted or de-registered from any Government Organization (undertaking required)
-
OEM authorization or Manufacturer Authorization documented
-
Demonstrated experience in ICT lab design, installation, and maintenance
Reverse Auction Schedule
Start
16-Oct-2026, 2:00 pm
End
17-Oct-2026, 2:00 pm
Duration: 24 hours
Reverse Auction Document
⏳ RA scheduled. Ensure you are registered to participate.
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
No
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Design Installation and Maintenance of Educational Lab/Centre - ICT Lab; Site Preparation, Supply and Installation of Hardware, Maintenance of Hardware (AMC/CMC), Teacher Training; Buyer
Advisory Bank
State Bank of India
Delivery Details
Delivery Locations
1
Delivery Cities
Rohtak
Delivery Pincodes
124001
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Gulshan Kumar | 124001,Pt. N.R.S. Govt. College | Rohtak | Haryana | 124001 | Project / Lumpsum Based | - | - |
Authority Records
BID & GeM Expert Consultancy
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
Free consultation · 24h response
Documents 6
GeM-Bidding-9917972.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
3
Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar ICT lab deployments
Financial statements for last 2-3 years
EMD submission document (₹149,000)
Technical bid documents and compliance certificates
OEM authorization/Manufacturer Authorization
Malicious Code Certificate
Rs. 500 stamp paper undertaking of non-blacklisting/de-registration
Frequently Asked Questions
Key insights about HARYANA tender market
How to bid for ICT lab tender in Rohtak 2026 by Haryana HE Department?
Submit the bid with ₹149,000 EMD, provide OEM authorization, and attach the Malicious Code Certificate. Include the Rs. 500 stamp paper undertaking and an OEM/manufacturer authorization. Ensure service support details and escalation matrix are included; comply with 3-year AMC terms if invoked.
What documents are required for Higher Education Haryana ICT lab bid 2026?
Required documents include GST registration, PAN, 2-3 years of financials, experience certificates for similar ICT labs, EMD ₹149,000, OEM authorization, Malicious Code Certificate, and Rs. 500 stamp paper undertaking of non-blacklisting. Include technical bid and compliance certificates.
What are the technical specifications for the Rohtak ICT lab tender?
The tender provides no explicit hardware specs in the BOQ. Bidders must rely on organizational needs and present compliant hardware and installation plans, with emphasis on cybersecurity certificates and OEM authorization. Prepare a comprehensive technical approach aligned to ICT lab requirements and training components.
When is EMD required for the Rohtak education lab procurement?
The EMD amount is fixed at ₹149,000 and must accompany the bid submission. Ensure payment conforms to the tender's payment gateway or bank DD/online as specified by the procurement portal and maintain validity until bid opening.
What is AMC post-warranty for Haryana ICT lab project?
The buyer may require a 3-year AMC after warranty at existing Government-approved rates. This AMC is optional and contingent on bid acceptance; bidders should indicate pricing and service levels for post-warranty support in their proposals.
What is required for vendor authorization in this tender?
Submit Manufacturer Authorization or OEM authorization with vendor details, including name, designation, address, email, and phone. This enables the distributor to bid on behalf of the OEM for hardware supply and service.
What are the escalation and support requirements for this tender?
Bidders must provide a dedicated toll-free service line and an Escalation Matrix with contact numbers. The matrix should cover levels of support responsiveness, including urgent hardware/software faults and outage incidents.
What are the penalties or scale of adjustments allowed?
The buyer can adjust contract quantity or duration up to 25% before or after contract award. Post-award, the scope can be increased up to 25% with the service provider’s consent, affecting value and delivery commitments.