Progress
Quantity
10
Bid Type
Two Packet Bid
The opportunity is from the Indian Army, Department Of Military Affairs, for REMOTE ACCESS & SUPPORT SOFTWARE under the Q3 category. Although the title data is minimal, the tender emphasizes OEM licensing policy, platform hosting options, remote support, and training. The contract contemplates license types, subscription durations, and OEM-based support, with an option clause allowing a ±25% change in ordered quantities. No BOQ items are listed, indicating a framework or software licensing procurement rather than a traditional goods bill. Location and start/end dates are not disclosed in the provided data. A key differentiator is the emphasis on OEM support terms, license scope, and deployment options within a secure military environment. The terms suggest a structured licensing agreement with maintenance and version upgrades managed by the OEM, potentially including training.
Types of Licence
Duration of Subscription (months)
OEM Licensing policy
Number of licensing included
Platform type
Hosting Environment/Deployment Option
OEM support duration for patches
OEM support duration for version upgrades
Training options and days
Remote Support features
Remote Access features
Security features
Collaboration within the same console
Quantity fluctuation up to 25% with contract-based adjustment
Delivery period adjustments based on increased/decreased quantity
Minimum 30-day extension if extended delivery is required
OEM licensing terms govern license counts and support
Notices on EMD amount and start/end dates require tender docs
No specific payment terms provided; bidders should await buyer terms in tender documents, including any advance, milestone, or milestone-based payments aligned with OEM licensing delivery.
Delivery periods adjust with option clause; additional time calculated by (Increased quantity ÷ Original quantity) × Original delivery period with a 30-day minimum.
No explicit penalty clause provided in the data; expect standard LD/penalties in the formal tender documents for delayed delivery or non-compliance.
Experience in supplying software licensing and defense-grade remote access solutions
Manufacturer or authorized OEM licensing partner with relevant certifications
Financial stability demonstrated by audited statements
Main Document
CATALOG Specification
GEM_GENERAL_TERMS_AND_CONDITIONS
National Instructional Media Institute
CHENNAI, TAMIL NADU
Indian Army
VADODARA, GUJARAT
Navodaya Vidyalaya Samiti
BHOJPUR, BIHAR
Punjab State Corporative Supply & Marketing Federation Ltd. (markfed)
FATEHGARH SAHIB, PUNJAB
Rajiv Gandhi University
PAPUM PARE, ARUNACHAL PRADESH
Tender Results
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| Category | Specification | Requirement |
|---|---|---|
| BASIC INFORMATION | Category | Remote Access & Support Software |
| SCOPE OF LICENCE | Types of Licence | Perpetual, Subscription |
| SCOPE OF LICENCE | Duration of Subscription (in months) (Hint :- Select '0' if not applicable) | 0 - 60 |
| SCOPE OF LICENCE | OEM Licensing policy | Per Organization/Buyer, Per Concurrent User, Per Device, Per Base License |
| SCOPE OF LICENCE | Number of licensing included in the offered product as per OEM defined licensing policy | 1 - 500 |
| SCOPE OF LICENCE | Platform type | Desktop based, Server based, Web based, Cloud based, Hosted Service based, Mobile Based, NA |
| SCOPE OF LICENCE | Hosting Enviroment/ Deployment Option | Cloud, On Premises, NA |
| SCOPE OF LICENCE | The offered product have support from OEM for | Unlimited updation for Patches and Bug fixes within maintenance & support period., Unlimited upgradation of version within support period, NA |
| SCOPE OF LICENCE | Number of Years for OEM support for updation (Patches and Bug fixes) is included in the scope of supply (Hint :- Select '0' if not applicable) | 0 - 5 |
| SCOPE OF LICENCE | Number of Years for OEM support for Upgradation of version is included in the scope of supply (Hint :- Select '0' if not applicable) | 0 - 5 |
| SCOPE OF LICENCE | Training Options | On-Site, OEM Training Centre, Web based Virtual Training, Training Material |
| SCOPE OF LICENCE | No of days Training Provided (Hint :- Select '0' if not applicable) | 0 - 5 |
| REMOTE SUPPORT | Remote Support Features | Concurrent User Session, Instant Help Request, Session Recording, Connection Reporting, 4K Support, Multi Monitor Support |
| REMOTE ACCESS | Remote Access Features | One Click Remote Script Execution, Unattended Access to Android Devices, Wake-On-Lan, File Transfer, Black Screen During Unattended Session, Lock Screen After Session, Remote Printing |
| SECURITY | Security Features | Granular Access Controls, 256-bit-AES end-to-end Encryption, 2-Factor-Authentication, Whitelisting / Blacklisting, NA |
| COLLABORATION WITHIN THE SAME CONSOLE AND SOLUTION | Collaboration within the same console and solution Features | Team-Chat – Internal to organisation, Customer Chat – external, Recent Computers & Contacts Listing, Session Handover, Switch Sides with Partner Reverse Remote Control, NA |
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GST certificate
PAN card
Experience certificates (relevant to software licensing and defense IT)
Financial statements (annual report or audited statements)
EMD/Security deposit documentation (amount to be clarified in tender)
Technical bid documents (licensing policy, platform deployment plan)
OEM authorizations or vendor/partner certificates (if applicable)
Key insights about ASSAM tender market
Bidders must prepare OEM licensing documentation, platform deployment plan, and security compliance. Ensure GST, PAN, audited financials, and experience certificates are included. Confirm licensing counts, subscription duration, hosting type, and OEM support scope with defense-grade security requirements before submission.
Submit GST certificate, PAN card, experience certificates in defense IT licensing, financial statements, EMD documentation, OEM authorizations, and technical bid detailing licensing policy, deployment plan, and security compliance; ensure authorization from OEM if not directly manufacturing.
The tender centers on OEM licensing policy with platform type and hosting environment/deployment option. BID must specify the number of licenses, subscription duration, and whether hosting is on-premise or cloud-based, along with remote support and training terms per OEM policy.
Delivery is governed by an option clause allowing quantity changes up to 25%. Extension is (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum 30 days; extensions may extend to original delivery period or beyond per contract terms.
EMD details are not disclosed here; bidders should refer to the tender documentation for exact EMD amount, payment method (DD/online), and validity. Ensure EMD is ready at bid submission to avoid disqualification.
Tenders require defined training options (days) and remote support features; bidders must specify the number of training days, delivered remotely or on-site, and the scope of remote access/support services in line with OEM licensing policy.
Bidders should confirm IS/ISO standards applicable to defense IT licensing, including data protection, access controls, and secure deployment. Provide OEM security certification evidence and compliance statements adaptable to the Indian Army’s information security requirements.
The scope includes OEM-provided patches and bug fixes; bidders must specify the duration of patch support and version upgrade coverage, ensuring alignment with the product lifecycle and defense-grade security updates.
Indian Army
📍 INDORE, MADHYA PRADESH
N/a
📍 MUMBAI, MAHARASHTRA
Uranium Corporation Of India Limited
📍 CUDDAPAH, ANDHRA PRADESH
Assam Rifles
📍 IMPHAL WEST, MANIPUR
All India Institute Of Medical Sciences (aiims)
📍 JODHPUR, RAJASTHAN
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Main Document
CATALOG Specification
GEM_GENERAL_TERMS_AND_CONDITIONS