Indian Army Procurement: 30-Goods Supply Tender Darjeeling West Bengal 2025 - 1 Year Warranty & ISI Standards

Tender Overview

The Indian Army, Department Of Military Affairs, invites a goods-only supply tender for a broad catalogue of items in Darjeeling, West Bengal 734001. The project scope covers 30 items across household and office categories, with the emphasis on immediate supply to consignees and complete installation where applicable. The bid requires a robust after-sales framework, including installation, commissioning, and maintenance, supported by a 1-year warranty. Ensuring OEM warranty certificates at delivery and establishing a nationwide service network are key differentiators for bidders. This opportunity targets suppliers capable of rapid mobilization to a high-security government setting, with a focus on reliable logistics and post-sale support.

Technical Specifications & Requirements

• Scope: Only supply of Goods (no work/construction) per Buyer terms.
• Warranty: 1 year from final acceptance or after installation/commissioning; OEM warranty certificates to be submitted at delivery.
• After-sales: Must have established Installation, Commissioning, Training, Troubleshooting and Maintenance service groups in INDIA; provide service centre locations near consignee destinations in bid.
• Product scope: Broad list of 30 items including furniture, appliances, clocks, textiles, office equipment, and related accessories; exact BOQ items not disclosed in data.
• Delivery & installation expectations: Goods delivered to consignee location with capable support for on-site setup; precise delivery timelines not specified.
• Documentation: OEM authorizations and warranty certificates to accompany bid; service network information to be uploaded with bid.
• Compliance: Emphasis on ready-to-install goods with warranty-backed performance; security-cleared supply chain preferred.

Terms, Conditions & Eligibility

• EMD/secured deposits: Not specified in data; bidders should assume standard Government of India practice unless notified.
• Eligibility: Experience in supplying a similar breadth of goods to a defence or government buyer; demonstrated after-sales capability within INDIA.
• Payment terms: Not stated; bidders should prepare for standard government terms, subject to contract.
• Delivery terms: Not explicitly defined; bidders must propose delivery schedule aligned to consignee requirements.
• Documentation: GSTIN, PAN, OEM authorization, financial statements, and technical compliance certificates typically required; provide installation/training records if applicable.
• Warranty/Support: 1-year warranty; post-sale service network and timely rectification of breakdowns during guarantee period are mandatory.
• Compliance: Ensure service centers near consignee destinations and availability of spare parts for the 30-item catalogue.