North East Frontier Railway Ambulance Service Tender Jalpaiguri West Bengal 2026 - Advanced Life Support & Multi-Stretcher Vehicle Supply

Tender Overview

North East Frontier Railway invites bids for a Monthly Ambulance Service contract in JALPAIGURI, WEST BENGAL 734006. The category covers All-Inclusive Ambulance Services with Type D Advanced Life Support (ALS) Ambulances and Multi-stretcher/Force Traveler configurations. While no explicit quantity or value is disclosed, the award will hinge on compliance with railway labour data updation requirements and service escalation obligations. The tender emphasizes bidder financial integrity, mandatory certificates, and the ability to manage workforce data as per Railway Board directives. A noteworthy feature is the option to adjust contract quantity or duration by up to 50% during award and execution, binding bidders to revised terms. A service-support escalation matrix is required from the OEM or bidder. Prospective bidders should be prepared for payroll compliance, statutory filings (PF/ESI), and timely wage payments, along with PBG/DD-based security as acceptable under GeM guidelines. This procurement seeks reliable ambulance services capable of continuous operation at railway facilities, with a focus on labour data updation and adherence to included ATC clauses.

Technical Specifications & Requirements

• Ambulance type: Type D Advance Life Support (ALS) with Multi-Stretcher capability
• Service category: Monthly all-inclusive ambulance service; expansion option up to 50% by contract modification
• Delivery/operation locale: Jalpaiguri, West Bengal; railway facilities coverage as per scope
• Documentation: Mandatory upload of certificates; escalation matrix for service support; proof of past experience via contract/invoice or client certificate
• Payment & payroll: Service provider to pay salaries/wages upfront and claim from buyer with statutory documents (PF, ESIC) and bank statements
• Security/EMD: EMD/Performance securities via DD acceptable; DD in favour of FA&CAO/MLG/NFR; post-award DD submission allowed
• ATC compliance: Labour data updation on Railway Shramik Kalyan Portal as per L/No. 2018/CE-I/CT/4 (dated 17.10.2028)

Terms, Conditions & Eligibility

• EMD/CGSB: EMD details are to be submitted; DD accepted as per GeM GTC
• Past experience: Provide contract copies with invoices or client-execution certificates as proof
• Payroll compliance: Salaries/wages paid by service provider; statutory PF/ESI and bank statements required
• Escalation: Provide service-support escalation matrix with telephone numbers
• Labour data updation: Adhere to Railway Board directives for Shramik Kalyan Portal updates
• Bid security/Advance: Performance security or PBG; option to adjust contract quantity/duration by up to 50%
• Liability & compliance: Bidders must avoid liquidation or bankruptcy; maintain financial standing throughout bid