Grid Controller Of India Limited Lifts Operation & Maintenance Tender Complete System 2025
Grid Controller Of India Limited
KOLKATA, WEST BENGAL
Posted:
31 December 2025
Closed:
3 January 2026
GEM
GEM
Aligarh Muslim University Lift O&M Tender 2026 Aligarh Uttar Pradesh Complete System & Service Standards
Bid Publish Date
19-Feb-2026, 2:04 pm
Bid End Date
02-Mar-2026, 10:00 am
Value
₹2,50,000
Location
Progress
Issue19-Feb-2026, 2:04 pm
AwardPending
Quantity
1
Bid Type
Single Packet Bid
Categories
2
Tender Overview
Aligarh Muslim University (AMU), Department of Higher Education, invites bids for the Operation and Maintenance of Lifts (Elevators) – Complete System. Estimated value about ₹250,000, with unclear start/end dates. Scope emphasizes ongoing service, maintenance, and support for vertical transportation across campus facilities. Key differentiator is the requirement for an in-state service office, dedicated toll-free support, and an established escalation matrix. The procurement emphasizes both operational continuity and responsive service delivery under OEM authorisation constraints. This opportunity targets bidders with a proven service footprint in higher-education lift maintenance, willing to provide structured after-sales support and contractual liability alignment. The tender presents a mechanical/electrical maintenance cadence, and the 25% flex clause provides capacity planning flexibility for quantities or duration adjustments.
Technical Specifications & Requirements
- No formal technical specifications provided in the tender data; bidders should rely on standard O&M for complete lift systems and OEM service capabilities.
- Critical compliance expectations include service office in the consignee state, dedicated/toll-free service line, and a formal escalation matrix.
- Administrative requirements emphasize OEM authorisation when using distributors, non-transferable contracts, and joint liability for performance.
- Past-project experience can be demonstrated via contract copies, client execution certificates, or supportive third-party notes.
- The absence of a BOQ implies focus on service capability, response time, and maintenance quality rather than supply quantities.
- Emphasize adherence to bidder eligibility criteria and certificate submission for bid viability.
Terms & Eligibility
- 25% quantity/duration adjustment permitted at contract issue and post-issuance.
- Bidders must not be under liquidation or bankruptcy; provide a self-attested undertaking.
- OEM authorization required for distributors; include full contact details.
- Bidder must maintain an in-state service office and provide a dedicated toll-free number with escalation matrix.
- No-subcontracting or assignment without prior written consent; joint liability retained.
- Submission of all certificates and documents as per bid, ATC, and corrigenda is mandatory for bid rejection risk.
Key Specifications
-
Product/service names: Operation and Maintenance of Lifts (Elevators) – Complete System
-
Estimated value: ₹250,000
-
Standards/ certifications: OEM authorisation required for service providers; escalation matrix must be provided
-
Delivery/maintenance scope: in-state service office; dedicated toll-free support; post-award liability for performance
-
Warranty/AMC: not explicitly stated; bidders should infer standard OA&M terms and capital maintenance expectations
-
Experience: documented past projects via contracts, client certificates, or equivalent
Terms & Conditions
-
25% quantity/duration adjustment allowed at issue and post-issuance
-
OEM authorization required if bidding via distributor or service provider
-
In-state service office and toll-free support mandatory
-
Escalation matrix of contact numbers required for service support
-
Non-transferable contract with joint liability for performance
-
Mandatory upload of all certificates/documents per bid and ATC
Important Clauses
Payment Terms
Not explicitly stated in data; bidders should anticipate standard government payment terms may apply and align with contract execution.
Delivery Schedule
No concrete dates provided; contract allows 25% quantity/duration adjustment at issue and post-issuance.
Penalties/Liquidated Damages
No LD details provided; bidders should seek clarity during bid finalization and propose standard SLA penalties.
Bidder Eligibility
-
Not under liquidation, bankruptcy, or similar proceedings
-
OEM authorization for service providers/distributors with complete contact details
-
In-state service office with dedicated toll-free support and clear escalation matrix
Documents 5
GeM-Bidding-9009668.pdf
Main Document
Scope Of Work Document
SCOPE_OF_WORK
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) card
3
Experience certificates or execution/completion certificates from previous lift O&M contracts
4
Financial statements demonstrating bidder stability
5
EMD documents (if applicable) or alternative security as per terms
6
OEM authorization or manufacturer authorization certificate
7
Documentation evidencing in-state service office and toll-free support
8
Escalation matrix and dedicated service contact details
Frequently Asked Questions
Key insights about UTTAR PRADESH tender market
How to bid for AMU lift O&M tender in Aligarh 2026 with OEM authorization
Bidders must submit GST, PAN, experience certificates, financials, EMD (if required), and OEM authorization. Ensure an in-state service office, toll-free service, and escalation matrix. Include evidence of past lift maintenance contracts and guarantees of performance. Follow ATC and corrigendum clauses for exact documents.
What documents are required for AMU lift maintenance bid in Aligarh
Required documents include GST certificate, PAN card, experience proofs (contracts or client certificates), financial statements, EMD documents, OEM authorization, in-state service office evidence, and escalation matrix. Upload all certificates as per the bid, ATC, and corrigenda.
What are the eligibility criteria for AMU lift O&M procurement 2026
Eligibility demands a bidder not under liquidation, possessing OEM authorization if using distributors, and maintaining an in-state service office with toll-free support. Demonstrate past lift maintenance experience via contracts or client proofs. Comply with all bid document submission requirements.
What is the estimated value and renewal terms for AMU lift tender
Estimated value is ₹250,000. The contract allows a 25% adjustment to quantity or duration at issue and after issuance. Seek explicit renewal or AMC terms during bid clarification; otherwise adhere to standard OA&M maintenance terms.
How to demonstrate past experience for AMU elevator maintenance tender
Provide contract copies with invoices and self-certification, execution certificates from clients, or third-party notes showing successful lift maintenance. At least one qualifying project should match the tender’s scope; attach client contact details for verification.
What is required for service support and escalation for AMU bid
Submit dedicated toll-free service contact details and a formal escalation matrix with multiple levels. The service office must be located in the consignee state. Provide response-time commitments and contact channels for urgent lift service needs.
Are there penalties or performance bonds for AMU lift O&M
Penalties or LD terms are not specified in the data; bidders should request explicit SLA and LD details during clarification. Propose clear performance metrics, response times, and a potential performance bond to secure obligations.
What standards or authorizations are mandatory for AMU tender
OEM authorization is mandatory for distributor bids; ensure proper documentation listing OEM name, address, email, and phone. Maintain in-state service office and provide certificates confirming compliance with required standards and post-sale support.
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Documents 5
GeM-Bidding-9009668.pdf
Main Document
Scope Of Work Document
SCOPE_OF_WORK
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS