Procurement Opportunity: Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Offsite in CENTRAL DELHI, DELHI
Bid Publish Date
08-Oct-2026, 5:15 pm
Bid End Date
19-Oct-2026, 6:00 pm
EMD
₹50,000
Location
Progress
Quality Council Of India has released a public tender for Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Offsite in CENTRAL DELHI, DELHI. Quantity: 20. Submission Deadline: 19-10-2026 18: 00: 00. Download documents and apply online.
Tender Data
Bid Details
Quantity
20
Bid Type
Two Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
100
Experience Required
5 Year (s)
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Offsite
Advisory Bank
ICICI
ePBG Percentage
5%
ePBG Duration (Months)
6
Pre-Bid & Qualification
Pre-Bid Date
13-10-2026 12:00:00
Pre-Bid Venue
Meeting will be conducted on Microsoft teams and any pre-bid queries are to be submitted to [email protected] as per format given in Annexure-A of RFP document latest within 1 day from the date of conducting of pre-bid meeting Join: https://teams.microsoft.com/meet/496916037816071? p=veXuMakIZstSmOr20n Meeting ID: 496 916 037 816 071 Passcode: k6aZ3VC2
Delivery Details
Delivery Locations
1
Delivery Cities
Central
Delivery Pincodes
110002
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Fanish Chandra Srivastava | 110002,2nd floor, institution of engineers, bahadur shah zafar marg | Central | Delhi | 110002 | 20 | - | Number of Months : 3 Number of Shift per day : 1 Number of Working days in Month : 26 |
Authority Records
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Documents 6
GeM-Bidding-10005889.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
2
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Required Documents
Experience Criteria
Bidder Turnover
Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer