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Indian Space Research Organization Smartphones (V3) Tender 2026 - ISRO Department of Space, India, IS 550 compliant

Bid Publish Date

14-Jul-2026, 10:13 am

Bid End Date

24-Jul-2026, 11:00 am

Location

THIRUVANANTHAPURAM , KERALA
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Progress

Issue14-Jul-2026, 10:13 am
AwardPending
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Quantity

1

Bid Type

Single Packet Bid

Key Highlights

  • • Brand/OEM requirements: explicit OEM warranty and service network in INDIA; dedicated service centers and toll‑free support
  • • Technical standards: alignment with IS 550-like standards; IS/mandatory compliance (where applicable)
  • • Special clauses: option to increase/decrease quantity up to 25% with adjusted delivery timelines
  • • Eligibility: 1‑year OEM warranty, established service centers near consignee destinations, escalation matrix
  • • Warranty/AMC: 1 year standard warranty; extended warranty option; 7‑day service target for faults
  • • Penalties: defined delivery/defect rectification timelines; liquidated damages terms referenced in terms
  • • Delivery/Installation: installation, commissioning, training, and maintenance capability in INDIA; on‑site vs carry‑in warranty terms
  • • Delivery scope: goods only; BOQ items show zero quantity; supply of smartphones as per terms

Tender Overview

Organization: Indian Space Research Organization (Department of Space). Procuring Smartphones (V3) with detailed hardware specs and standard compliance for national space programs. Estimated value and quantity are not disclosed; emphasis is on multi‑core processors, RAM, expandable storage, e‑SIM, SIM configurations, display sizes, camera resolutions, battery capacity, and warranty. Unique differentiators include strict service-center presence across consignee states and a 1‑year OEM warranty with 7‑day service rectification windows. This procurement requires OEM support infrastructure and adherence to IS 550/-like standards where applicable. Tender in India highlights a robust after‑sales framework and installation/commissioning support, ensuring lifecycle maintenance. The structure favors suppliers with established India service networks and capability to scale delivery per option clauses up to 25% extra quantities.

Technical Specifications & Requirements

  • Category: Hardware, Display, Camera, Connectivity, Battery, and Compliance for Smartphones (V3).
  • Form Factor: Standard bar phone or equivalent; outer/primary display size unspecified; inner display size required for foldables if applicable.
  • Memory/Storage: RAM size in GB, Internal Storage in GB; expandable via MicroSD up to specified limit; e-SIM availability; physical SIM slots count and configuration.
  • Display: Outer display size (in inches); Minimum display resolution in pixels.
  • Camera: Front camera resolution (MP); Primary rear camera resolution (MP).
  • Connectivity: Ports/Connectors; SIM/eSIM options.
  • Battery: Minimum battery capacity (mAh).
  • Compliance & Warranty: Warranty in years; extended warranty options; OEM warranty certificates required at delivery.
  • Serviceability: Installation/commissioning/maintenance capability, dedicated service centers, toll‑free support, escalation matrix.
  • Delivery & Compliance: Scope is goods only; delivery terms aligned with 25% quantity variation option; must meet IS/standards and OEM support expectations.

Terms, Conditions & Eligibility

  • EMD: as specified in terms; amount aligned with bid quantity and contract value.
  • Delivery: delivery period tied to order date; extended delivery time governed by option clause with minimum 30 days.
  • Payment Terms: payments tied to delivery/acceptance; potential advance terms subject to vendor policies.
  • Service & Support: Functional Service Centre in each consignee state or establish within 30 days of award; dedicated service helplines and escalation matrix required.
  • Warranty: 1 year minimum from final acceptance or installation; OEM warranty certificates to be provided at delivery; rapid service target within 7 days for defect rectification.
  • Documentation: submission of OEM authorizations, installation/maintenance capabilities, and proof of service centers; compliance certificates to be uploaded.
  • Penalties: LD or penalties for delays and non‑compliance as per contract terms.

Key Specifications

  • Smartphone category with RAM, internal storage, expandable storage, SIM/eSIM details

  • Minimum battery capacity and display resolution requirements

  • Front and rear camera minimum resolutions

  • Ports/Connectors and network capabilities

  • Warranty duration and extended warranty option; OEM service network requirement

Terms & Conditions

  • Key Term 1: Quantity variation up to 25% with adjusted delivery timelines

  • Key Term 2: Mandatory functional service centers in consignee states or 30‑day establishment

  • Key Term 3: 1‑year OEM warranty with 7‑day rectification target

Important Clauses

Payment Terms

Payments to be released post‑delivery/acceptance; possible advance terms as per vendor policy; ensure sample terms align with contract

Delivery Schedule

Delivery period starts from last date of original delivery order; extended period via option clause with minimum 30 days; quantity adjustments up to 25%

Penalties/Liquidated Damages

Penalties for delays or non‑compliance; LD terms to be clarified in final contract; service failure within 7 days target for rectification

Bidder Eligibility

  • Experience in supplying smartphones or similar hardware to government/space programs

  • Valid GST and PAN; financial stability demonstrated by statements

  • Establishment of or ability to establish service centres across consignee states within 30 days

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

Smartphones (V3) (Q2)

Delivery Details

Max Delivery Days

30

Delivery Locations

1

Delivery Cities

Thiruvananthapuram

Delivery Pincodes

695547

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Arunkumar B695547,INDIAN INSTITUTE OF SPACE SCIENCE AND TECHNOLOGY, VALIAMALA P.O, NEDUMANGAD, THIRUVANATHAPURAM- 695 547ThiruvananthapuramKerala695547130-

Authority Records

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Documents 4

GeM-Bidding-9587755.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
Generic Description of Stores Smartphone with Bluetooth version 5.0 or higher, Wi-Fi IEEE 802.11 a/b/g/n/ac or latest, capacitive multi-touch display
Generic Form Factor Bar phone
Generic Operating System Android 16 Or higher
Hardware Total Number of Processor Cores 8, 12 Or higher
Hardware RAM Size (in GB) 4, 6, 8, 10, 12 Or higher
Hardware Internal Storage (in GB) 128, 256, 512, 1024 Or higher
Hardware Storage Expandable up to (in GB) using MicroSD Card Slot 1024 Or higher
Hardware e-SIM availability No
Hardware Number of Physical SIM Slots 2.0 Or higher
Hardware Physical SIM Slot Configuration Hybrid Slot (Nano SIM + Nano SIM or Memory Card)
Display Outer / Cover Display Size (in inch) (outer display size for flip/foldable or primary display size for bar phones) 6.0 to 6.9 Or higher
Display Inner / Unfolded Display Size (in Inch) (Display size when opened/unfolded for flip/clamshell/foldable phones only) Not Applicable Or higher
Display Minimum Display Resolution (Height x Width) (in pixels) 1600 x 720, 1920 x 1080, 2160 × 1080, 2340 x 1080, 2400 × 1080, 2460 × 1080, 2560 x 1440, 2960 × 1440, 3040 × 1440, 3120 × 1440, 3200 × 1440 Or higher
Camera Front Camera Minimum Resolution (in Mega Pixels) 8.0 to 12, 12.1 to 24, 24.1 to 48 Or higher
Camera Primary Rear Camera Minimum Resolution (in Mega Pixel) 40.1 to 60, 60.1 to 100, 100.1 to 150, 150.1 to 200 Or higher
Feature Accessories Charging Adapter with USB Data Transfer/Charging Cable Or higher
Connectivity Ports / Connectors Available USB Type-C, 3.5mm Audio Jack
Battery Minimum Battery Capacity (in mAh) 6,000 to 6,999 Or higher
Compliance and Warranty Warranty (in Years) 1 Or higher
Compliance and Warranty Extended Warranty (in Years) over and above standard warranty 0, 1, 2 Or higher

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates of similar smartphone supply projects

4

Audited financial statements for the last 2 financial years

5

EMD submission proof (as specified)

6

Technical bid documents and compliance certificates

7

OEM authorizations / dealership certificates

8

Evidence of functional Service Centre in required states or plan to establish within 30 days

Frequently Asked Questions

How to bid in ISRO smartphones tender in India 2026?

Bidders must submit GST, PAN, experience certificates, financials, EMD, OEM authorizations, and technical bids. Ensure OEM warranty compliance and establish service centres. The contract allows up to 25% quantity variation with adjusted delivery, and targets a 7‑day defect rectification window during warranty.

What documents are required for ISRO smartphone bid in India?

Submit GST registration, PAN, company financials, previous similar project experience, EMD proof, OEM authorization, installation/maintenance capabilities, and proof of service centers or establishment plan within 30 days of award.

What are the technical specs expected for ISRO smartphones?

Expect RAM and internal storage specifications, expandable microSD support, e‑SIM availability, dual SIM slots, minimum display resolution, front and rear camera MP, battery capacity, and required connectivity ports. Warranty and service infrastructure must align with 1‑year OEM coverage.

What are the delivery terms for ISRO smartphone supply?

Delivery periods begin after the last delivery order date; option clause allows 25% quantity changes with a minimum 30‑day extension. On‑time delivery is tied to acceptance and service readiness across consignee locations.

What is the warranty requirement for ISRO smartphones?

A minimum 1‑year OEM warranty from final acceptance or installation, with certificates submitted at delivery. Defect rectification target within 7 days of notification; established service centers across India or plan to establish within 30 days.

How is service support structured for ISRO procurement?

Bidders must provide dedicated toll‑free support and an escalation matrix. Functional service centers must exist in each consignee state or be established within 30 days of award, with evidence provided during delivery.

What is the scope of supply for this smartphone tender?

Scope is strictly the supply of goods (smartphones) per the bid; no services included unless specified elsewhere. Ensure all devices meet the required standards and OEM warranty terms before delivery.

Which standards and certifications are required for bid submission?

Bidders should comply with IS 550‑like standards where applicable, provide OEM warranties, and submit compliance certificates; ensure devices are compatible with government procurement standards and have valid certificates from the OEM.

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