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General Administration Department Jammu & Kashmir Tablet Computer Tender 2026 ISO Certificates 9001 14001 27001 45001

Bid Publish Date

10-Oct-2026, 2:37 pm

Bid End Date

20-Oct-2026, 3:00 pm

Progress

Issue10-Oct-2026, 2:37 pm
AwardPending

Tender Overview

General Administration Department, Jammu & Kashmir seeks to procure Tablet Computers (V2) – Q2 for the region's administrative needs. The tender indicates no BOQ items, with an emphasis on post-award service and compliance. The bid allows a quantity variation up to 25% and requires a functional service centre in the consignee state or a timeline to establish one within 30 days of award. Key differentiators include extensive ISO certification requirements and OEM-level technical documentation. This profile targets suppliers capable of rapid deployment, installation, testing, and operator training, along with adherence to statutory clearances if applicable. The at-a-glance scope centers on supply, installation, testing, commissioning, and operator training, with a strong focus on service support infrastructure and documented manufacturing authority.

Technical Specifications & Requirements

  • Bidders must submit Manufacturer Authorization Certificate specific to the quoted tablet model.
  • Technical Compliance sheet on OEM letterhead must be provided.
  • Service Centre of the quoted brand must be available in the consignee state/UT; if not, establish within 30 days post-award. Payment contingent on evidence of functional centre.
  • Non-Blacklisting Affidavit required.
  • ISO certificates (Bidder and OEM): ISO 9001, 14001, 27001, 45001.
  • Product datasheet to be submitted at bid participation.
  • Additional service terms: dedicated toll-free service line, escalation matrix, and scope including installation, testing, commissioning, and operator training. Turnover criteria and ongoing service support are stipulated for bidders.

Terms, Conditions & Eligibility

  • Quantity variation: +/− up to 25% at contract placement and during currency at contracted rates.
  • Service centre requirement: must exist or be established within 30 days; payment released after evidence.
  • Dedicated service contact: toll-free 4/7 availability and escalation matrix.
  • Scope: supply, installation, testing, commissioning, operator training, and any statutory clearances.
  • Turnover criterion: minimum average annual turnover for last three years as specified in bid documents; supported by audited statements or CA certificate.

Key Specifications

    • Product: Tablet Computers (V2) – Q2 (no explicit model listed)
    • Key documents: Manufacturer Authorization Certificate, OEM Technical Compliance sheet, Product Datasheet
    • Standards/certifications: ISO 9001, 14001, 27001, 45001 for Bidder and OEM
    • Service: Functional/established Service Centre in consignee state; 30-day establishment window; toll-free 4/7 support; escalation matrix
    • Delivery/Scope: Supply, Installation, Testing, Commissioning, Operator Training; statutory clearances if applicable
    • Financial: Turnover criterion (last three years) as per bid document; EMD not specified in provided data
    • Quantity: Flexibility to increase/decrease up to 25% at contract and during currency

Terms & Conditions

  • Key Term 1: 25% quantity variation allowed at contract placement and during currency

  • Key Term 2: OEM/manufacturer authorization and ISO certifications required (9001, 14001, 27001, 45001)

  • Key Term 3: Service Centre must exist in consignee state; 30-day establishment window

Important Clauses

Payment Terms

Payment terms hinge on submission of evidence of a functional service centre; details not explicitly provided in the data

Delivery Schedule

Delivery period linked to original delivery order; option to extend delivery time proportionally with quantity changes, minimum 30 days

Penalties/Liquidated Damages

Not explicitly stated in provided terms; standard L.D. penalties may apply per contract terms

Bidder Eligibility

  • Must hold Manufacturer Authorization for quoted tablet model

  • Must provide OEM ISO certifications (9001, 14001, 27001, 45001) and be compliant

  • Must establish or prove functional Service Centre in the consignee state within 30 days of award

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Tender Data

Bid Details

Quantity

9

Bid Type

Two Packet Bid

Bid Validity

30 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Inspection Required

No

RA Qualification Rule

H1-Highest Priced Bid Elimination

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

No

MSE Purchase Preference

No

MSE Exemption/Relaxation

No

Startup Exemption/Relaxation

No

Bid Splitting Applied

No

Requirements

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Tablet Computer (V2) (Q2)

Delivery Details

Max Delivery Days

15

Delivery Locations

1

Delivery Cities

Jammu

Delivery Pincodes

180001

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
ASHISH JERWAL180001,JKSSB, PANJTIRTHI, NEAR CPO CHOWK, JAMMUJammuJammu And Kashmir180001915-

Authority Records

GENERAL ADMINISTRATION DEPARTMENT

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Documents 3

GeM-Bidding-10015773.pdf

Main Document

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Authority & Contact

Organization

N/a

Office Name

Jkssb Zum Zum Building Rambagh Srinagar Jammu And

Grievance Contact

[email protected]

Categories 2

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Required Documents

1

BIDDER SUBMISSION documents from Terms and Conditions: Manufacturer Authorization Certificate, Technical Compliance sheet on OEM letterhead, Non-Blacklisting Affidavit, ISO Certificates (ISO 9001, 14001, 27001, 45001) for Bidder and OEM, Product Datasheet, Evidence of Functional Service Centre or plan to establish within 30 days, Dedicated toll-free/service line details, Escalation Matrix, Audited financial statements or CA certificate indicating turnover, Documentation proving scope of supply (SITC) including installation, testing, commissioning, and operator training.

Frequently Asked Questions

Key insights about JAMMU AND KASHMIR tender market

How to bid for tablet tender in Jammu and Kashmir 2026 with GAD?

Bidders must submit Manufacturer Authorization, OEM TechnicalCompliance, Product Datasheet, and ISO certificates (ISO 9001/14001/27001/45001). Provide evidence of a functional service centre in the consignee state or a plan to establish within 30 days of award. Include turnover evidence for last three years.

What documents are required for the tablet procurement in J&K?

Required documents include Manufacturer Authorization Certificate, Technical Compliance sheet on OEM letterhead, Non-Blacklisting Affidavit, OEM and Bidder ISO certificates, Product Datasheet, evidence of Service Centre, toll-free service details, escalation matrix, and audited turnover statements for the last three years.

What are the ISO certifications required for bidders in this tablet tender?

Bidders and OEM must provide ISO certificates: ISO 9001, ISO 14001, ISO 27001, ISO 45001. These proofs accompany the bid and demonstrate quality management, environmental, information security, and occupational health standards compliance.

When is the 25% quantity variation allowed in this procurement?

The purchaser reserves the right to increase or decrease quantity up to 25% of bid quantity at contract placement and during contract currency at the contracted rates, with delivery-time adjustments based on the formula provided.

What service support is required for the tablet bid in J&K?

Bidders must have a dedicated toll-free service line (4/7) and a clear escalation matrix. A functional service centre in the consignee state is mandatory, with establishment within 30 days post-award; payment is contingent on service-centre evidence.

What scope of supply is included in the tablet tender?

Scope includes Supply, Installation, Testing, Commissioning of the tablets, and Training of operators. It may also encompass any required statutory clearances. The bidder must provide post-sale support via the OEM’s service framework.

What are the delivery-related terms for this J&K tablet tender?

Delivery periods start from the last date of the original delivery order. If the option clause extends quantity, the additional time is calculated as (increased quantity/original quantity) × original delivery period, minimum 30 days, with possible extension to the original delivery period.

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