Indian Army Toner Cartridges Procurement Lucknow Uttar Pradesh 2026 IS 550/ISO Standards Tender

Tender Overview

The procurement is for toner cartridges / ink cartridges and other printer consumables under the Indian Army's Department Of Military Affairs in Lucknow, Uttar Pradesh 226001. The scope centers on generic cartridge types compatible with a range of OEM printer brands and models, with emphasis on minimum yield per cartridge and compatibility details. The tender emphasizes reliable service & support, including a dedicated toll-free number and an escalation matrix. Past experience can be demonstrated via contract copies, client certificates, or third-party release notes. The opportunity targets suppliers capable of supplying standardized consumables for multiple printer configurations in a military procurement context.

• Organization: Indian Army
• Location: Lucknow, Uttar Pradesh
• Category: Toner Cartridges / Ink Cartridges / Consumables for Printers
• Key differentiator: mandatory service support infrastructure and documented past experience proof
• Delivery/installation specifics: not disclosed in the data; bidders should anticipate uniform compatibility tests with generic OEM models
• Estimated value and EMD: not disclosed; bidders should prepare general compliance and pricing readiness for government procurement

Technical Specifications & Requirements

• Product class and type: generic cartridge/consumable; color variants unspecified
• Printer/Multifunction machine compatibility: generic OEM-branded compatibility; model numbers not detailed
• Minimum yield: per cartridge replacement pages not specified; emphasis on compatible replacement yield data to be provided by bidder
• Brand/OEM requirements: generic compatibility; no explicit brand mandate
• Compliance: references to standard compliance (IS 550/ISO), but no explicit codes listed; ensure your technical bid includes standard alignment documents
• Documentation expectations: dedicated service support contact and a formal escalation matrix; past project proof acceptable via contracts, invoices with self-certification, client execution certificates
• Additional terms: Buyer Added ATC referenced; ATC document may contain further conditions

Terms, Conditions & Eligibility

• Service & Support: dedicated toll-free service contact required from Bidder/OEM
• Escalation: formal escalation matrix with telephone contacts
• Past Experience: documents acceptable include contract copies with invoices, execution certificates, or client release notes
• Submission readiness: ensure OEM authorizations and technical compliance certificates are prepared; ATC may specify extra documents
• Financials and EMD: tender data does not disclose amounts; bidders should be prepared to provide standard GST, PAN, and financial statements per T&C
• Penalties and performance: not detailed; anticipate general government procurement LD/penalty norms
• Warranty/AMCs: not explicit; plan to propose typical warranty terms in line with government tenders