Puducherry Women's Commission Manpower Outsourcing Tender 2026 Puducherry Fixed Remuneration
Bid Publish Date
15-Oct-2026, 10:05 am
Bid End Date
26-Oct-2026, 10:00 am
Location
Progress
Tender Overview
Puducherry Women’s Commission seeks manpower outsourcing services under the Women And Child Development Department for fixed remuneration roles including Women help Line, Call Operator, IT Supervisor, Multipurpose staff, and Security Guard in Puducherry (UT). The contract duration is 2 years with potential renewal through 2027-28; the buyer reserves a 50% up/down scope adjustment at contract issue and during execution. An on-file service provider must maintain a local office in the state, plus an escalation matrix and toll-free support. The engagement hinges on candidate native status to Puducherry, age 25-45 years, and SOP-aligned qualifications. Emphasized preference for candidates with computer, reporting, and documentation skills, excluding Multi Purpose Staff. Readiness to join within a month and police verification prior to order completion are required.
Technical Specifications & Requirements
- No BOQ items or product specs available. Requirements focus on candidate eligibility and deployment:
- Native to Puducherry; post-eligibility age band 25-45 years.
- Adherence to the Standard Operating Procedure of Women Help Line.
- Preference for candidates with computer literacy, reporting, and documentation skills (except Multi Purpose Staff).
- Must produce original certificates and undertake police verification before contract issue.
- Contract tenure of 2 years, with renewal possible up to financial year 2027-28; termination with one month’s notice allowed.
- Delivery/onsite deployment not applicable; service delivery centers on workforce provisioning.
- Escalation matrix with contact numbers and a dedicated service-officer presence in Puducherry is required.
Terms, Conditions & Eligibility
- Eligibility criteria: native Puducherry resident; age 25-45; SOP-compliant; computer/reporting/documentation skills preferred for most posts; readiness to join within 1 month; police verification prior to appointment.
- Contract tenor: 2-year duration; possible renewal or termination with one month notice; performance-based continuation through 2027-28.
- Support framework: Escalation matrix, dedicated toll-free service line, and local office requirement in Puducherry.
- Quantity/price flexibility: Up to 50% variation in quantity or duration at bid/contract issue; subject to service provider consent for lumpsum work.
- Documentation and compliance must be demonstrated per bid ATC and corrigenda; certificates mandatory for bid acceptance.
Key Specifications
-
Target candidate profile: indigenous Puducherry residents for all listed posts
-
Age criteria: 25-45 years for eligible positions
-
SOP alignment: compliance with Women Help Line operating procedures
-
Skills preference: computer literacy, reporting and documentation for most posts
-
Contract term: 2 years with potential renewal through financial year 2027-28
-
Verification: police clearance before contractual appointment
-
Delivery model: local service office presence in Puducherry with escalation contact
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50% policy: contract quantity/duration may vary by up to 50% at issue and during execution
Terms & Conditions
-
50% quantity/duration variation allowed at contract issue and during execution
-
Candidates must be Puducherry natives aged 25-45 with SOP-aligned qualifications
-
Contract duration is 2 years with possible renewal up to 2027-28; one month notice for termination
Important Clauses
Payment Terms
Not detailed in provided ATC; bidders should verify in bid document and submit compliant invoices per contract.
Delivery Schedule
Deployment is resource provisioning; no physical delivery timeline specified beyond standard joining within 1 month.
Penalties/Liquidated Damages
Not specified here; ensure to review ATC for any performance-related LDs or termination rights.
Bidder Eligibility
-
Must be native to Puducherry and comply with age 25-45 years
-
experience in SOP-aligned Women Help Line operations preferred
-
local Puducherry office presence with escalation and toll-free support
Tender Data
Bid Details
Quantity
16
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
No
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
20
Experience Required
4 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Manpower Outsourcing Services - Fixed Remuneration - Women help Line; Help Line Administrator; Post Graduate , Manpower Outsourcing Services - Fixed Remuneration - Women help Line; Call Operator; Diploma , Manpower Outsourcing Services - Fixed Remuneration - Women help Line; IT Supervisor; Diploma , Manpower Outsourcing Services - Fixed Remuneration - Women help Line; Multiporpose staff; Secondary School , Manpower Outsourcing Services - Fixed Remuneration - Women help Line; Security Guard; Secondary School
Delivery Details
Delivery Locations
1
Delivery Cities
Pondicherry
Delivery Pincodes
605013
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| M Karthigeyan | 605013,PHB Building Opp to LIC office New Saram | Pondicherry | Puducherry | 605013 | 1 | - | Basic monthly pay (INR) exclusive of GST : 25460 Bonus (INR Monthly) : 0 EDLI (INR Monthly) : 0 EPF Admin Charges (INR Monthly) : 0 Estimated Number of Overtime Hours per Resource per Month : 0 Remuneration per resource per hour for Overtime Hours (Including all applicable allowance etc & excluding GST) : 0 Optional Allowances 1 (INR Monthly) : 0 Optional Allowances 2 (INR Monthly) : 0 Optional Allowances 3 (INR Monthly) : 0 Provident Fund (INR Monthly) : 3254 ESI (INR Monthly) : 0 Tenure/ Duration of Employment (In Months) : 24 |
Authority Records
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Documents 4
GeM-Bidding-10036485.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
4
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for manpower outsourcing
Financial statements (last 2-3 years)
EMD submission proof (as applicable per bid document)
Technical bid documents demonstrating SOP compliance
OEM authorizations (if applicable to outsourced roles)
Police verification process documentation
Office establishment proof in Puducherry (state) with contact details
Frequently Asked Questions
Key insights about PUDUCHERRY tender market
How to participate in tender in Puducherry for manpower outsourcing 2026
Bidders must submit GST, PAN, experience certificates, financial statements, and EMD proof along with technical bid. Ensure native Puducherry status, 25-45 age eligibility, and SOP-compliance for Women Help Line roles. Include escalation matrix and local Puducherry office details for service support.
What documents are required for Puducherry Women’s Commission outsourcing bid 2026
Required submissions include GST certificate, PAN, two to three years financial statements, experience certificates in manpower outsourcing, police verification process documents, technical bid, OEM authorizations if applicable, and proof of local Puducherry office with contact numbers.
What are the technical specifications for admissible staffing in this tender in Puducherry
Specific technical specs include native Puducherry residency, age 25-45, SOP adherence for Women Help Line, and preference for candidates with computer literacy and documentation skills. No BOQ items are specified; focus is on eligibility and deployment readiness within one month.
When is the joining window for selected candidates under this tender in Puducherry
Selected candidates must join within one month of contract issue. Police verification is mandatory before issuing the contractual appointment order, ensuring compliance with local security standards.
What are the payment terms and contract duration for this outsourcing bid
Contract duration is 2 years with renewal possible up to 2027-28. 50% variation in quantity or duration may be allowed at contract issue; payment terms will be specified in the bid document and invoices should align with service delivery milestones.
What eligibility criteria ensure bidding for Puducherry native candidates
Eligibility requires Puducherry native status, age range 25-45, SOP-compliant qualifications for Women Help Line, and readiness to join within a month. Demonstrating local office presence and police verification enhances eligibility and acceptance probability.
How to verify service support requirements for this Puducherry tender
Bidders must provide a dedicated toll-free number and an escalation matrix. An on-file service office in Puducherry is required, with documentation proving local availability for ongoing support and rapid issue resolution.
What is the scope of 50% option clause in this procurement
The buyer may increase or decrease contract quantity or duration by up to 50 percent at contract issue and during execution; service providers must accept revised scope and adjust staffing accordingly to maintain service continuity.