Procurement Opportunity: Call Centre Service - Per Connect Minute Basis - Standard call center setup (On Prim); Offsite,Call in CENTRAL DELHI, DELHI

The eligibility requirements for this tender mandate that bidders must be registered entities with proven experience in providing call center services. Companies must be able to demonstrate their operational capabilities and possess the infrastructure necessary to fulfill the tender obligations effectively.

Bidders must provide relevant certifications that demonstrate compliance with industry standards. This may include certifications related to data protection, quality assurance, and specific operational compliance related to call center services.

To register for this tender, bidders need to complete the online registration on the appropriate tender platform. It involves providing necessary business documentation, completing a profile, and ensuring compliance with all specified eligibility criteria for participation in the bidding process.

All tender submissions must adhere to the required document formats specified in the tender guidelines. Typically, formats such as PDF and Word are accepted, and bidders should ensure that all submitted documents are clearly legible and accessible.

The Earnest Money Deposit (EMD) is a prerequisite for bidders and serves as a security deposit to ensure that proposals are serious and credible. The exact amount of the EMD and guidelines on how to submit this deposit will be specified in the tender documentation provided.