NTPC Limited AMC of IT Systems Tender in Central Delhi 2026 – IT Services & Support (MSE UDYAM)
Bid Publish Date
28-Sep-2026, 4:12 pm
Bid End Date
12-Oct-2026, 5:00 pm
Location
Progress
Tender Overview
NTPC Limited invites bids for the AMC of IT systems installed at Niti Bagh and Moti Bagh, located in Central Delhi, Delhi 110002. The scope covers ongoing IT system maintenance and support as part of the organisation’s service category. The tender includes mandatory compliance items such as a signed scope of work, a Nil Deviation Certificate, and a detailed price break-up. Bidders must be registered as an MSE with a valid UDYAM certificate and must apply for MSE status in the GeM portal. Since no BOQ items are listed, bidders should prepare a comprehensive service-level proposal aligned to NTPC’s IT AMC needs and demonstrate capability to manage multi-site support. This tender data indicates a service contract for IT systems rather than hardware procurement, with emphasis on compliance and eligibility rather than a fixed quantity of assets.
Technical Specifications & Requirements
- Organization: NTPC Limited
- Location/Scope: Central Delhi, Delhi 110002; AMC for IT systems installed at Niti Bagh and Moti Bagh
- Service Category: Custom Bid for Services – AMC of IT systems
- Key Delivery Items: No BOQ items listed; focus on service delivery and SLAs
- Mandatory Documents: Signed Scope of Work, Nil Deviation Certificate, Price Break-up; MSE/Udyam certificate and GeM portal registration required
- Compliance: MSE status to be reflected in GeM; absence deemed Non-MSE
- Est. Value/Quantities: Not specified; bid should reflect scalable maintenance scope across two sites
- Notes: No technical specs provided; bidders must infer SLAs and support structure from SOW
Terms, Conditions & Eligibility
- EMD/Guarantee: Not specified in data
- Documents to Submit: Signed SOW, Nil Deviation Certificate, Price Break-up, UDYAM certificate (MSE), GeM portal MSE application
- Eligibility: MSE bidder status mandatory via GeM; non-MSE if not applied
- Delivery/Timeline: No explicit delivery schedule listed
- Payment Terms: Not disclosed in terms
- Penalties/Warranty: Not specified
- Other: Bidders should ensure compliance with ATC requirements and prepare a robust Scope of Work
Key Specifications
-
NTPC Limited AMC for IT systems at Niti Bagh & Moti Bagh
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Two-site service scope with no BOQ items
-
Mandatory ATC documents: Scope of Work, Nil Deviation Certificate, Price Break-up
-
MSE/Udyam certificate required; GeM portal MSE status must be updated
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No fixed quantities; bid should reflect service scope and SLAs
Terms & Conditions
-
MSE status mandatory via GeM with UDYAM certificate
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Submission of Signed SOW, Nil Deviation, Price Break-up
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No BOQ items; emphasize service SLAs and multi-site support
Important Clauses
Payment Terms
Not specified in tender data
Delivery Schedule
Not specified in tender data
Penalties/Liquidated Damages
Not specified in tender data
Bidder Eligibility
-
MSE bidder status with valid UDYAM certificate
-
GeM portal registration reflecting MSE status
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Experience in AMC for IT systems or similar multi-site IT support
Tender Data
Bid Details
Quantity
1
Similar Category
Annual Maintenance Contract for Network Security Devices Annual Maintenance service - EPABX System
Bid Type
Two Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Custom Bid for Services - AMC of IT systems installed at Niti Bagh and Moti Bagh
Payment Timelines
Payments shall be made to the Seller within 30 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Delivery Locations
1
Delivery Cities
New Delhi
Delivery Pincodes
110003
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Atul Kohli | 110003,NTPC BHAWAN,CORE 7,FIRST FLOOR,SCOPE COMPLEX,7 INSTITUTIONAL AREA,LODHI ROAD,NEW DELHI 110003, Central Delhi, 110003 | New Delhi | Delhi | 110003 | Project / Lumpsum Based | - | - |
Authority Records
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Documents 9
GeM-Bidding-9935902.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
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Other Documents
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Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Corrigendum Updates
1 Update Update
Extended Deadline
12-Oct-2026, 11:30 am
Opening Date
13-Oct-2026, 11:30 am
Categories
1
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Required Documents
BIDDER SUBMISSION documents: Signed SCOPE of Work
Nil Deviation Certificate
Price Break-up
MSE bidder: UDYAM certificate
GeM portal MSE registration (proof)
Frequently Asked Questions
Key insights about DELHI tender market
How to bid for NTPC IT systems AMC tender in Central Delhi
Bidders must meet eligibility by holding an active MSE status with a valid UDYAM certificate and ensure GeM portal MSE registration. Prepare and submit the signed Scope of Work, Nil Deviation Certificate, and a detailed Price Break-up. There is no BOQ; proposals should define SLAs, response times, and multi-site support for Niti Bagh and Moti Bagh.
What documents are required for NTPC IT AMC bid in Delhi
Submit the signed Scope of Work, Nil Deviation Certificate, and Price Break-up. MSE bidders must attach UDYAM certificate and confirm GeM portal MSE status. Ensure alignment with ATC requirements; provide evidence of capability for two-site IT maintenance, including SLA commitments.
What are the technical specifications for NTPC IT AMC tender
No explicit hardware or software specs are listed. The tender centers on AMC of IT systems across two sites, with emphasis on service delivery, support SLAs, and compliance documents (SOW, Nil Deviation, Price Break-up) and MSE status via GeM, rather than fixed quantities.
When is the submission deadline for NTPC Delhi IT AMC tender
Deadline details are not provided in the tender data. Bidders should monitor GeM portal updates and ensure timely submission of the Scope of Work, Nil Deviation, Price Break-up, and MSE documentation to avoid rejection as non-compliant bidders.
What are the payment terms for NTPC IT services contract
Payment terms are not specified in the ATC. Bidders should seek clarity on payment milestones during bid clarification and propose SLA-based invoicing tied to service deliverables for two Delhi sites, with standard GeM-based transaction procedures once awarded.
What is the eligibility criteria for MSE bidders in this NTPC tender
MSE eligibility requires a valid UDYAM certificate and active GeM portal MSE registration. Bidders must submit these documents with the bid, along with the signed Scope of Work and Price Break-up to demonstrate compliance with NTPC’s ATC.
How to prepare a competitive Price Break-up for NTPC AMC
Develop a transparent, site-wise cost partition covering labor, remote monitoring, on-site support, and SLAs. Include escalation matrices, response and resolution times, and maintenance windows for both Niti Bagh and Moti Bagh locations, aligned to the SOW and multi-site AMC requirements.