BPR&D Toner Cartridges Consumables Tender West Delhi 110008 2026 – Printer Cartridge Compatibility & Service Terms

Tender Overview

Bureau Of Police Research And Development (BPR&D), under the Central Police Organisation, invites bids for toner cartridges / ink cartridges / consumables for printers in West Delhi, Delhi 110008. Estimated value is ₹240,000. The tender accommodates flexible quantities with a right to increase/decrease by up to 25% of bid quantity and extended periods at contracted rates. Key differentiators include required functional service centers in the state of the consignee, mandatory OEM authorization, and a dedicated service support line. Bidders should align with the buyer’s option clause, ensuring readiness to scale delivery within the allowed window and furnish evidence of post-sale support infrastructure. This procurement targets government policing printer consumables and requires adherence to supplier readiness and compliance terms.

Technical Specifications & Requirements

• Category: Generic toner/ink cartridges suitable for printers/ multifunction devices
• Product class and type: Cartridge/Consumable with compatible color options and OEM model alignment
• Minimum yield: Not explicitly disclosed; bidders must specify page yield per cartridge
• OEM/model compatibility: Requires alignment with OEM printer/MFP models and cartridge numbers
• Brand and certification expectations: Explicit IS/ISO certification not listed; bidders must provide product compliance data
• Service & support expectations: Functional service centre in the consignee state; dedicated toll-free service; escalation matrix
• Delivery framework: Option to adjust quantity within 25% with calculated extended delivery time rules; minimum 30 days extension in certain cases
• Documentation: Upload required service center evidence and supplier certifications if applicable
• Value context: Estimated value ₹240,000; no BOQ items available

Terms, Conditions & Eligibility

• Delivery terms: 25% quantity variation at contract award; further 25% during contract with contracted rates
• Service centers: Must exist in the state of each consignee; establishment within 30 days if absent
• Support structure: Dedicated toll-free service number and escalation matrix required
• Documentation: Must upload all certificates and documents requested in the Bid Document/ATC
• Financial standing: No liquidation or bankruptcy; an undertaking required
• Manufacturer authorization: OEM/Original Service Provider details must be furnished with bid
• EMD/Payment terms: EMD not specified in provided data; ensure compliance with general tender norms
• Warranty/Service: On-site or carry-in warranty terms to be clarified by bidder during submission