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Indian Army UPS & Computer Parts Tender Darjeeling West Bengal 12V Battery Mouse Printer Supply 2026

Bid Publish Date

04-Jun-2026, 12:13 pm

Bid End Date

15-Jun-2026, 12:00 pm

Progress

Issue04-Jun-2026, 12:13 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

17

Category

Printer Logic Card

Bid Type

Single Packet Bid

Key Highlights

  • Brand/OEM requirements: Not specified; ensure readiness to support multiple IT components from various OEMs
  • Technical certifications/standards: Not specified; expect standard warranty and service SLA compliance
  • Special clauses: Quantity variation up to 25% during contract and currency with contracted rates
  • Eligibility: Service capability with dedicated engineers and escalation matrix essential
  • Warranty/AMC: Warranty coverage during service period with timely defect rectification
  • Penalties/LD: Not specified; prepare for SLA-based service penalties per contract terms
  • Delivery/Installation: Delivery starting from last date of original delivery order; extended timelines as per option clause
  • Delivery location: Darjeeling, West Bengal (734001) for UPS batteries, mice, and IT components

Tender Overview

The procurement is placed by the Indian Army (Department Of Military Affairs) for multiple IT and power components, including UPS 12V batteries, computer mice, printer power supply cards, printer logic cards, and motherboards. The location is Darjeeling, West Bengal – 734001, targeting 5 total items with a potential 25% quantity variation during contract execution. The buyer reserves rights to adjust order quantity at bid and during currency, and to extend delivery timelines proportionally with the original schedule, ensuring delivery based on contracted rates. A dedicated service support escalation matrix is mandatory, along with a clear warranty coverage framework and SLA alignment for on-site or remote servicing. This tender emphasizes post-award service readiness and scalable delivery.

Key Specifications

  • Product/service names: UPS 12V batteries, computer mice, printer power supply cards, printer logic cards, motherboards

  • Quantities/volumes: Not specified; quantity variation up to 25% permitted

  • EMD/Estimated value: Not specified

  • Experience: Service capability with dedicated engineers required

  • Quality/Compliance: Warranty and SLA commitments demanded

Terms & Conditions

  • Quantity adjustment: 25% up or down at contract time and during currency

  • Delivery timeline: Calculated extension with minimum 30 days

  • Service escalation: Mandatory escalation matrix for service support

Important Clauses

Payment Terms

Not specified in data; bidders should seek clarification on payment schedule and milestones during bid submission

Delivery Schedule

Delivery begins from last date of original delivery order; extended time based on option clause with minimum 30 days

Penalties/Liquidated Damages

Not specified; anticipate SLA-based penalties in final terms

Bidder Eligibility

  • Demonstrated ability to supply IT hardware components (UPS batteries, mice, cards, motherboards) to government entities

  • Compliance with warranty SLAs and service staffing requirements

  • Financially stable with required certifications and GST/PAN documentation

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

UPS Battery 12V , Mouse , Printer Power supply card , Printer Logic Card , Motherboard

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT
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Documents 4

GeM-Bidding-9419759.pdf

Main Document

BOQ Document

BOQ

BOQ Document

BOQ

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Bill of Quantities (BOQ) 5 Items Sign in for GEM prices

#1

UPS Battery 12V

UPS Battery 12V

12 nos Delivery: 10 days
#2

Mouse

Mouse

2 nos Delivery: 10 days
#3

Printer Power supply card

Printer Power supply card

1 nos Delivery: 10 days
#4

Printer Logic Card

Printer Logic Card

1 nos Delivery: 10 days
#5

Motherboard

Motherboard

1 nos Delivery: 10 days

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Historical Data

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar IT hardware supply and service

4

Financial statements or balance sheet for last 2-3 years

5

EMD/Security deposit proof (as applicable by buyer terms)

6

Technical bid documents demonstrating service capability and SLA framework

7

OEM authorizations or authorized dealership letters for respective components

Frequently Asked Questions

Key insights about WEST BENGAL tender market

How to bid for Indian Army IT hardware tender in Darjeeling West Bengal?

Bidders must submit GST, PAN, experience certificates, financial statements, and EMD as applicable, along with technical bid documents. Ensure OEM authorizations for each component and demonstrate SLA-ready service capability with an escalation matrix. Clarify quantity variations (up to 25%) and delivery terms before final submission.

What documents are required for Darjeeling IT hardware tender submission?

Required documents include GST certificate, PAN, experience certificates for similar supply, financial statements, EMD proof, OEM authorizations for UPS batteries, mice, and motherboard components, and detailed technical bid with SLA commitments and service team details.

What are the delivery terms for quantity variation in this tender?

The purchaser may increase/decrease quantity up to 25% at contract placement and during currency at contracted rates. Delivery time extensions are calculated using (increased/original quantity) × original delivery period with a minimum of 30 days, starting from the last date of the original order.

What warranty and service requirements will bidders need to meet?

Bidders must deploy a dedicated service team for timely defect rectification during the warranty period, with a defined service level agreement and an escalation matrix for service support; SLA adherence is mandatory for bid compliance.

Which components are covered under this tender in Darjeeling?

The scope includes UPS 12V batteries, computer mice, printer power supply cards, printer logic cards, and motherboards; no model numbers are specified, so suppliers should propose compliant mainstream options.

How to prepare for the escalation matrix requirement in this bid?

Prepare a formal escalation matrix listing primary/secondary contacts with telephone numbers, roles, response times, and escalation thresholds for service issues; include this in the technical bid documentation.

Are OEM authorizations required for submission in this tender?

Yes, include OEM authorizations or authorized dealership letters for each product category (UPS batteries, mice, printer cards, motherboards) to prove sourcing legitimacy and warranty accountability.

What is the location and buyer organization for this tender?

This tender is issued by the Indian Army, Department Of Military Affairs, for procurement in Darjeeling, West Bengal (734001); bidders should align with government procurement norms and local logistics considerations.

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