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Indian Council Of Agricultural Research (ICAR), Department of Agricultural Research and Education (DARE) invites bids for the Annual Maintenance Service for EPABX System at the ICAR unit in Ernakulam, Kerala (682001). Estimated value: ₹96,000. The scope covers ongoing maintenance of the EPABX setup; bidders must establish a local service office within the state. Tender terms permit a 25% change in contract quantity or duration with consent. The procurement emphasizes local content under Make in India, requiring OEM certification of local value addition. Unique conditions include submission of EMD via DD or FDR and hardcopy delivery within 5 days of bid end. Mandatory certificates must be uploaded; non-submission leads to rejection. Purchase preference favors Class 1 local suppliers with minimum 50% local content. The bidder must ensure compliance with ATC and corrigenda. This tender is positioned as a targeted service contract with strict documentation and local presence requirements.
Product/Service: Annual Maintenance Service for EPABX System
Location: ICAR unit, Ernakulam, Kerala
Estimated Value: ₹96,000
EMD Options: Account Payee DD in favor of ICAR UNIT CIFT KOCHI or Fixed Deposit Receipt
Local Presence: Office of service provider in Kerala (proof required)
Make in India: 50% minimum local content with OEM certification
Submission: Upload certificates; hardcopy delivery within 5 days
EMD required via DD or FDR with scanned proof and 5-day hardcopy submission
Local presence in Kerala is mandatory for service provider
50% local content minimum for Make in India; OEM certification required
Not detailed in data; standard government terms apply post-completion as per contract.
No explicit delivery dates; contract may allow 25% quantity/duration adjustment at issue or with consent.
Not specified; penalties likely per standard ICAR procurement guidelines pending contract.
Must have a Kerala-based service office with documentary evidence
OEM authorization for EPABX maintenance (if applicable)
Compliance with Make in India 50% local content and related certificate
Quantity
1
Bid Type
Single Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Annual Maintenance service - EPABX System
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
26
Delivery Locations
1
Delivery Cities
Ernakulam
Delivery Pincodes
682029
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Bhavyamol C G | 682029,CENTRAL INSTITUTE OF FISHERIES TECHNOLOGY, WILLINGDON ISLAND, MATSYAPURI P.O., KOCHI | Ernakulam | Kerala | 682029 | 1 | - | - |
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Main Document
OTHER
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
Extended Deadline
19-Oct-2026, 11:30 am
Opening Date
20-Oct-2026, 11:30 am
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GST certificate
PAN card
Experience certificates (EPABX maintenance or related telecom systems)
Financial statements (as applicable)
EMD submission documentation (DD or FDR) and proof
Technical bid documents and compliance certificates
OEM authorization certificates (where applicable)
Certificate of local content (Make in India) with locations of value addition
Key insights about KERALA tender market
Bidders must submit EMD via DD or FDR to ICAR UNIT CIFT KOCHI, upload certificates, provide proof of a Kerala-based service office, and supply OEM/local content certifications. Ensure compliance with Make in India 50% local content and attach all required documents as per T&C.
Submit GST certificate, PAN, experience certificates for EPABX or telecom maintenance, financial statements, EMD proof, technical bid documents, OEM authorizations, and Make in India local content certificate with value addition locations.
EMD can be submitted as an Account Payee Demand Draft in favor of ICAR UNIT CIFT KOCHI or as a Fixed Deposit Receipt pledged in ICAR UNIT CIFT KOCHI; provide scanned proof and deliver hardcopy within 5 days of bid end.
Class 1 local supplier priority applies with a minimum 50% local content; OEM certification detailing local value addition locations is required; for bids above ₹10 Crore, auditor/cost auditor certification is necessary.
The buyer may increase contract quantity or duration up to 25% at tender issue; after contract issue, increases remain capped at 25% with bidder consent.
Estimated value is ₹96,000 for annual EPABX maintenance at the ICAR unit in Ernakulam; scope covers routine maintenance and support for the existing EPABX system.
Yes, essential certificates must be uploaded; Make in India/local content certificate (50% minimum) and OEM authorizations where applicable are required to participate.
The service provider must have a local Kerala presence; documentary evidence must be provided; timely response and availability are critical as per ATC and corrigenda.