Tamil Nadu Virudhunagar AC Comprehensive Maintenance Contract AMC 1 Year - 1-1.5 Ton & 1.5 Ton ACs, 2026
Bid Publish Date
09-Sep-2026, 3:40 pm
Bid End Date
19-Sep-2026, 4:00 pm
Location
Progress
Tender Overview
The tender by a Tamil Nadu government entity seeks a Comprehensive Maintenance Contract (CMC) for air conditioners across multiple SRO locations in Madurai, Virudhunagar, Tirunelveli and Thanjavur for a 1-year term. The schedule covers 29 total AC units (brands include Indcool, Lloyd, Voltas, Whirlpool), with capacities ranging from 1 ton to 1.5 ton. The assignment requires on-site breakdown attendance, regular servicing, OEM liaison for warranty parts, and a single fixed AMC rate that covers all repairs, parts, and wear from pests or power fluctuations. Preference is given to providers based in Madurai, Virudhunagar, Thanjavur, or Tirunelveli to ensure timely service. The contract emphasizes 24-hour response to service calls and monthly preventive maintenance visits at no extra charge. The scope includes heavy emphasis on timely service and no extra charges beyond the quoted AMC price.
Technical Specifications & Requirements
- AC units covered: 29 total across four locations, with brands Indcool (1 ton, Oct-25 purchase; 2 units in Madurai & Virudhunagar), Lloyd (2 ton, Jun-22; 1 unit), Voltas (1.5 ton, Sep-25; 4 units), Whirlpool (1 ton, Jun-24; 1 unit), plus mixed configurations.
- Scope: complete preventive maintenance, breakdown attendance, repair of external damages (including rodent/pest-related damage and PCB failures due to power fluctuations), and replacement of worn components within fixed AMC price.
- Deliverables: monthly site visits, 24-hour call response, preferred service windows, OEM coordination for warranty parts.
Terms, Conditions & Eligibility
- ATC clause allows up to 25% variation in quantity or contract duration at issue; post-issuance, quantity/duration can still adjust by 25% with consent for lumpsum contracts.
- EMD / security details: not disclosed in the tender; bidders should verify if a formal EMD submission is required.
- Payment and penalties: fixed AMC price covers all repairs; no extra charges for pest-related or power fluctuation repairs within the contract period.
- Delivery/response: 24-hour response to service calls; monthly preventive maintenance visits at listed locations; preference for local service providers.
Key Specifications
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Total AC units covered: 29 across Madurai, Virudhunagar, Tirunelveli, Thanjavur
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Brands and units: Indcool 1 ton (Oct-25): 2 units; Lloyd 2 ton (Jun-22): 1 unit; Voltas 1.5 ton (Sep-25): 4 units; Whirlpool 1 ton (Jun-24): 1 unit; additional 1.5 ton/1-ton combinations as listed
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Capacitites: 1 ton and 1.5 ton units
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Scope: comprehensive maintenance including breakdown rectification, regular servicing, and OEM liaison for warranty parts
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Damage coverage: rodent/pest damage, wire/component replacement due to power fluctuations within fixed AMC price
Terms & Conditions
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25% quantity/duration variation allowed at contract issue and later
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Fixed AMC price must cover all repairs and parts with no extra charges
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24-hour response to service calls and monthly preventive maintenance visits
Important Clauses
Payment Terms
Fixed AMC price; no extra charges for pest-related or power fluctuation repairs; ensure OEM liaison without extra costs
Delivery Schedule
Monthly preventive maintenance visits; 24-hour response to any breakdown call
Penalties/Liquidated Damages
Not explicitly detailed; focus on timely service and adherence to 24-hour response
Bidder Eligibility
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Experience in comprehensive AMC for air conditioners (similar scale) in Tamil Nadu
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Demonstrated ability to coordinate with OEMs for warranty parts
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Facilities to support 24-hour response and monthly preventive maintenance
Tender Data
Bid Details
Quantity
29
Bid Type
Service
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
14
Delivery Details
Delivery Locations
4
Delivery Cities
Madurai, Thanjavur, Tirunelveli, Virudhunagar
Delivery Pincodes
613009, 625002, 626001, 627007
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| L Palaniappan | 625002,National Statistical Office (FOD) II floor, BSNL Stone Building, VPR Road, Bibikulam Madurai | Madurai | Tamil Nadu | 625002 | 12 | - | - |
| Chinnadurai Ranganathan | 613009,Door No- 77/1, Ground Floor, Giri road, Srinivasapuram, Thanjavur -613009 | Thanjavur | Tamil Nadu | 613009 | 8 | - | - |
| Mridul Maheshwari | 627007,NSO(FOD), Plot No.1, First Floor, 'B' Extension, Telephone Exchange Road, NGO 'B' Colony, Tirunelveli. | Tirunelveli | Tamil Nadu | 627007 | 2 | - | - |
| Rethinam V | 626001,NSO (FOD), D.No.114/3/4A, Katcheri Road, NH-7, 4 Way Road, TNSTC Opp., Virudhunagar. | Virudhunagar | Tamil Nadu | 626001 | 7 | - | - |
Authority Records
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Documents 4
GeM-Bidding-9791241.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
2
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar AMC work
Audited financial statements or financial viability documents
EMD/Security deposit documents (if applicable)
Technical bid documents demonstrating AMC capability
OEM authorizations or certificates (if required by OEMs)
Any location-specific eligibility documents requested in terms
Frequently Asked Questions
Key insights about TAMIL NADU tender market
How to bid for the AC comprehensive maintenance tender in Virudhunagar 2026?
Bidders should submit GST, PAN, experience certificates, financials and OEM authorizations; ensure the fixed AMC covers all parts and labor, and confirm OEM liaison is included without extra charges. The tender requires a 24-hour response and monthly preventive visits across four districts.
What documents are required for AC AMC submission in Tamil Nadu?
Submit GST certificate, PAN, experience certificates for similar AMC work, financial statements, and technical bid; include OEM authorizations if required; provide evidence of 24-hour service capability and monthly preventive maintenance plan.
What are the key technical specs for AC units in this tender?
Units include Indcool 1 ton, Lloyd 2 ton, Voltas 1.5 ton, and Whirlpool 1 ton; total 29 units; AMC must cover maintenance, breakdown attendance, and pest-related damage repairs within fixed price.
When is the delivery and service response deadline for AC AMC?
Service response must be within 24 hours of a service call; monthly preventive maintenance visits required; the contract duration is 1 year with potential 25% variation in scope as per ATC.
What are the EMD or security requirements for the AC AMC tender?
EMD details are not disclosed in the tender; bidders should confirm in the bid submission portal whether an EMD or security deposit is required and align with local procurement norms.
Which locations are covered under the Virudhunagar AC AMC tender?
Locations include Madurai, Virudhunagar, Tirunelveli, and Thanjavur SROs; the aggregate unit count across these sites totals 29 units, spanning multiple brands and tonnages.
What standards or OEM requirements apply to this AC maintenance bid?
The contract requires OEM liaison without extra charge; supplier must demonstrate capability to service multiple brands (Indcool, Lloyd, Voltas, Whirlpool) and handle warranty parts as needed within the fixed AMC price.
What is the scope of repairs covered by the fixed AMC price?
The fixed AMC rate includes all parts replacement for comprehensive maintenance, external damages including pest-related issues, PCB failures due to power fluctuations, and routine wear-and-tear; no extra charges beyond the quoted price.