GEM

Eastern Railway Scissor Lift (V2) Tender India 2025 ISI/ISO Standards Compliance

Bid Publish Date

25-Nov-2025, 12:56 pm

Bid End Date

08-Dec-2025, 1:00 pm

EMD

₹29,916

Progress

Issue25-Nov-2025, 12:56 pm
AwardPending
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Quantity

1

Bid Type

Single Packet Bid

Categories 6

Tender Overview

Eastern Railway invites bids for the supply, installation, testing, commissioning of a Scissor Lift (V2) Q3 category item, with training for operators and compliance with statutory clearances. The bid includes end-to-end scope from delivery to acceptance, and post-implementation support. EMD: ₹29,916. Location treated under Indian Railways jurisdiction; the procurement focuses on ensuring on-site service capability and post-sale assistance. A key differentiator is the mandatory establishment of a functional service center within 30 days of award, and the inclusion of OEM authorization where applicable. This tender emphasizes complete lifecycle support and compliance with warranty terms.

Technical Specifications & Requirements

  • Scope: Supply, Installation, Testing, Commissioning, and Operator Training; statutory clearances if required.
  • Warranty: 2 years from final acceptance or after installation, with OEM warranty certificates due at delivery.
  • Service network: Functional service centre in the consignee state; establishment within 30 days of award if not existing.
  • Support channels: Dedicated toll-free service number required.
  • Inspection: Pre- or post-delivery inspection by nominated agencies (Rites as example) depending on ATC.
  • Documentation: Upload mandatory certificates; failure to provide may result in rejection.
  • Quality/After-sales: Service, maintenance, and troubleshooting team with regional coverage; installation and commissioning included.
  • Delivery/Compliance: On-site warranty for goods with clear maintenance obligations; adherence to supplier’s installation plan.

Terms, Conditions & Eligibility

  • EMD: ₹29,916.
  • OEM Authorization: Required for authorized distributors; include OEM details and contact.
  • Service Center: Must have functional center in state of consignee; or establish within 30 days.
  • Warranty/Support: 2-year warranty; timely service within 3 days of notification; submit OEM certificates at delivery.
  • Inspection: Pre-dispatch or post-receipt inspection by nominated agency (Rites as applicable).
  • Submission: Upload all certificates; non-submission leads to rejection.
  • Delivery/Training: Includes training of operators and statutory clearances if needed.

Key Specifications

  • EMD amount: ₹29,916

  • Warranty: 2 years from final acceptance or post-installation

  • Scope: Supply, Installation, Testing, Commissioning, Operator Training

  • Service center: Must be in consignee state; establish within 30 days if absent

  • Inspection: Nominated agency (e.g., Rites) prior to acceptance

  • OEM authorization: Required for authorized distributors; Indian office for after-sales support

  • Support: Dedicated toll-free service number; post-sales service network in India

  • Documentation: Mandatory certificates uploaded with bid; otherwise rejection

Terms & Conditions

  • EMD amount of ₹29,916 required with bid submission

  • 2-year warranty from acceptance with OEM certificates at delivery

  • Mandatory OEM authorization for authorized distributors

  • Functional service center within 30 days or already present

  • Nominated inspection agency (Rites) for pre/post inspection

  • 3-day service/rectification window after defect notification

Important Clauses

Payment Terms

Not specified; however, scope includes supply, installation, testing, commissioning, training, and statutory clearances; payment to be aligned with delivery milestones per contract

Delivery Schedule

Delivery and installation timeline not explicitly stated; bidder to propose schedule within bid and adhere to contract requirements

Penalties/Liquidated Damages

Not detailed in provided terms; acceptance requires timely service completion and defect rectification within 3 days; penalties to be defined in final contract

Bidder Eligibility

  • Experience in supply, installation, and commissioning of lifting equipment

  • Demonstrated OEM authorization and service capability in India

  • Financial capability to support post-sales service and warranty commitments

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Required Documents

1

GST certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar supply/installation projects

4

Financial statements or turnover details

5

EMD submission proof (₹29,916)

6

Technical bid documents

7

OEM authorization / manufacturer authorization

8

Certification documents for installation, commissioning, and training

9

Proof of functional Service Centre or plan to establish within 30 days

Frequently Asked Questions

Key insights about WEST BENGAL tender market

How to bid for Eastern Railway scissor lift tender 2025 in India

To bid, submit EMD of ₹29,916 along with GST, PAN, and experience certificates. Include OEM authorization, installation, testing, commissioning, training plans, and a dedicated service center strategy. Ensure 2-year warranty documentation and Rites or equivalent inspection readiness are addressed in the bid.

What documents are required for scissor lift bid by Eastern Railway

Mandatory documents include GST certificate, PAN, company financials, experience certificates, EMD proof, OEM authorization, technical bid, installation/commissioning plan, and evidence of a functional service center or a plan to establish one within 30 days of award.

What warranty terms apply to scissor lift supply under this tender

The supplier must provide a 2-year warranty from final acceptance or post-installation. OEM warranty certificates must be supplied at delivery, with a commitment to rectify any breakdowns during the warranty period within 3 days of notification.

What is the inspection process for the scissor lift tender in India

An inspection may be conducted by a nominated agency such as Rites either pre-dispatch or post-receipt depending on ATC. Ensure readiness with all certificates and installation readiness to pass pre-dispatch or post-receipt inspection at consignee site.

What are the OEM authorization requirements for bidders

Bidders must provide OEM authorization with complete details (name, designation, address, email, phone). If acting as an Authorized Distributor, include theOEM’s registered India office and after-sales support capabilities.

What delivery/installation commitments are expected for scissor lift

Bid should outline delivery, installation, commissioning, and operator training. The contract requires service center coverage in the consignee state and timely post-sales support; timing for completion may be linked to acceptance milestones and statutory clearances, if applicable.

How is post-warranty service handled for the scissor lift

Post-warranty support relies on a well-established service group in India with regional service centers. The seller must provide a toll-free support line and guarantee quick response for defect rectification, with evidence of center operations uploaded with the bid.

What is the EMD amount and payment terms for bid submission

EMD is ₹29,916. Payment terms are typically aligned with contract milestones; ensure submission with bid along with certificates and bank details. Specific payment percentages should be detailed in the contract after bid evaluation.

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