National Recruitment Agency Manpower Outsourcing Services Tender New Delhi 2025 - Unskilled Staffing & 25% Variation

Tender Overview

The National Recruitment Agency invites bids for Manpower Outsourcing Services focusing on unskilled, minimum wage staff under Department of Personnel and Training. The procurement scope involves deploying personnel at buyer locations with a flexible contract quantity/duration of up to 25% at contract issue, and ongoing flexibility post-award. The arrangement requires the service provider to handle salaries, statutory filings (PF, ESIC), and to submit proof of wage payments along with bank statements. An alternative security deposit method allows Fixed Deposit Receipt (FDR) endorsed to the National Recruitment Agency, with delivery of the original FDR within 15 days of contract award. An office of the service provider must exist within the consignor’s state, and a dedicated toll-free support number is mandatory. This tender emphasizes compliance, financial prudence, and local presence for post-award service.

Technical Specifications & Requirements

• Product/Service: Manpower outsourcing for unskilled, minimum wage workers under government category
• Variability: Contract quantity or duration may vary up to 25% at award; post-award adjustment permitted up to 25%
• Payment discipline: Service provider to pay salaries first to staff, furnish PF/ESIC documentation, and then claim from buyer
• Security: EMD/PBG pathway; optional FDR as security with bank certification; submit scanned FDR copy and deliver original within 15 days of award
• Local presence: Service provider must maintain a dedicated office in the consignee state; provide evidence
• Support: Dedicated toll-free/service hotline required for ongoing support
• Compliance: No BOQ items; category implies standard outsourced staffing with minimum wage

Terms, Conditions & Eligibility

• EMD/Performance security: FDR option acceptable; original FDR to be delivered within 15 days; process aligns with GeM GTC
• Payment terms: Salaries paid by provider; statutory compliance (PF, ESIC) documented with bank statements
• Quantity/duration: Up to 25% variation at contract issue and post-award
• Service presence: Office must be located in the state of consignee; evidence required
• Support: Dedicated toll-free number for service support
• Documentation: Include proof of wage payments, statutory filings, and FDR submission where applicable