Indian Space Research Organization Computer Printer Tender India 2026 – 1 Year Warranty, 25% Quantity Variation, ISRO Procurement
Bid Publish Date
14-Sep-2026, 9:55 am
Bid End Date
24-Sep-2026, 10:00 am
Location
Progress
Tender Overview
Organization: Indian Space Research Organization (Department Of Space) seeks a Computer Printer (V2) under a supply, installation, testing and commissioning scope. The tender notes an option clause for quantity variation up to 25% of bid quantity, with extended delivery time proportionally calculated and a minimum of 30 days. The contract requires OEM warranty certificates at delivery and a nationwide installation/maintenance footprint in India. The absence of BOQ items implies a project-wide equipment supply with post-installation support as a critical differentiator. The opportunity is anchored by a one-year warranty from final acceptance and a need for dedicated service personnel, ensuring timely service within a 3-day window.
Technical Specifications & Requirements
- Warranty period: 1 year from final acceptance or after installation/commissioning (as applicable).
- OEM support: Submit OEM warranty certificates at delivery; establish service network in India with regional service centers listed in bid.
- Service SLA: Dedicated engineers to respond and rectify within 3 days of notification during warranty; penalties apply for delays.
- Penalty regime: 0.5% of unit price per week of delay; cumulative penalties capped at 10% of total contract value.
- Delivery/variation terms: Quantity may be increased up to 25% of contracted quantity; delivery period rules based on last original delivery order date.
- Scope of supply: Includes Supply, Installation, Testing and Commissioning of Goods.
- Documentation: OEM authorizations and service capability details to be uploaded with bid.
Terms & Eligibility
- EMD: Not specified in the available terms; bidders should verify exact amount during bid submission.
- Delivery timeline: Calculated from original delivery date; extended time follows the option clause, minimum 30 days.
- Warranty & after-sales: 1-year minimum warranty; ensure service personnel deployment and compliance with SLA.
- Compliance: Bidders must provide installation, commissioning, training, and maintenance capability in India with service centre locations.
- Bid requirements: Include OEM warranty, service network proof, and adherence to the warranty/penalty framework; ensure readiness for post-delivery support.
Key Specifications
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Product name: Computer Printer (V2)
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Scope: Supply, Installation, Testing and Commissioning
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Warranty: 1 year from final acceptance
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OEM certificates: Warranty certificates to be submitted at delivery
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Service capability: Dedicated technical personnel in INDIA with service centers
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Penalties: 0.5% of unit price per week for warranty service delays, max 10% of contract value
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Variation: Up to 25% quantity variation during contract period
Terms & Conditions
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Option clause allows 25% quantity variation at order placement and during contract
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1-year OEM warranty with on-site service in INDIA and SLA of 3 days
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Penalty framework applies for delayed service, capped at 10% of contract value
Important Clauses
Payment Terms
Not specified in available terms; verify in bid documents
Delivery Schedule
Delivery period calculated from last date of original delivery order; extended time based on (Increased quantity ÷ Original quantity) × Original delivery period, minimum 30 days
Penalties/Liquidated Damages
3-day service rectification target; 0.5% unit price per week delay; cap at 10% of total contract value
Bidder Eligibility
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Experience in supply-installation-commissioning of printers or similar IT hardware
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Proof of nationwide service capability within INDIA
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OEM authorization for the specified printer model and year 2026
Tender Data
Bid Details
Quantity
1
Bid Type
Single Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
Tech Clarification Time
3 Days
Preference & Exemptions
EMD Required
No
MII Purchase Preference
Yes
MII Preference Band
L1+20%
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Past Performance
10 %
Warranty Period
1 years
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Computer Printer (V2) (Q2)
Advisory Bank
State Bank of India
ePBG Percentage
3%
ePBG Duration (Months)
14
Delivery Details
Max Delivery Days
45
Delivery Locations
1
Delivery Cities
Thiruvananthapuram
Delivery Pincodes
695547
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Dileep Kumar S | 695547,LIQUID PROPULSION SYSTEMS CENTRE, (INDIAN SPACE RESEARCH ORGANIZATION), DEPARTMENT OF SPACE, VALIAMALA - 695547 | Thiruvananthapuram | Kerala | 695547 | 1 | 45 | - |
Authority Records
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Documents 3
GeM-Bidding-9876865.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar supply/installation projects
Financial statements (audited if available)
EMD/ security deposit documentation (as applicable)
Technical bid documents confirming compliance with scope
OEM authorization letter for the printer model
Details of service centers located in or near consignees
Frequently Asked Questions
How to bid for ISRO printer procurement in India 2026?
Bidders should prepare OEM authorization, service-center proof within INDIA, 1-year warranty documentation, and installation/ commissioning plan. Include service level commitments, delivery approach, and the option clause for 25% quantity variation. Ensure submission of GST, PAN, and financials along with technical compliance.
What documents are required for ISRO printer tender in India?
Submit GST certificate, PAN card, experience certificates for similar projects, audited financial statements, OEM authorization for the printer model, service center details, and OEM warranty certificates. Include technical bid documents and any required security deposit/EMD as applicable.
What are the warranty and service terms for ISRO printers?
A minimum of 1-year warranty from final acceptance or after installation. Service personnel must be available in INDIA with a 3-day rectification SLA. Penalties of 0.5% of unit price per week may apply for delays, capped at 10% of contract value.
How does the 25% quantity variation work in this tender?
The purchaser reserves the right to increase or decrease the bid quantity by up to 25% at contract placement and during the contract at contracted rates. Delivery time adjusts proportionally: (additional quantity/original quantity) × original delivery period, minimum 30 days.
What are the critical delivery terms for ISRO printer supply?
Delivery is tied to the original delivery order date with option-based extensions. The extended delivery time is calculated per the formula, ensuring a minimum 30-day extension when quantities rise, and service must commence with installation and commissioning where applicable.
Which standards or certifications are required for printers in this bid?
The tender requires OEM warranty and service capability in INDIA; document the printer model’s compatibility with IS/ISO standards as applicable and provide OEM-authorized certification and service reports. Ensure post-sales support across consignees with defined SLAs.
What is the scope of supply for the ISRO printer tender?
The scope includes Supply, Installation, Testing and Commissioning of the Computer Printer (V2). The vendor must provide on-site installation, operator training, and post-installance maintenance per the contract’s SLA and warranty terms.
Where can bidders verify submission requirements for the ISRO tender?
Bidders should verify the Terms and Conditions for submission specifics, including EMD/ security, documents, and OEM authorizations. The official procurement portal will specify exact values, and the bidder must attach OEM warranty, service center details, and installation plans.