Manpower Outsourcing Services - Minimum wage - Skilled; Graduate; IT-Technical
National Institute Of Disaster Management
WEST DELHI, DELHI
Posted:
4 December 2025
Closed:
5 January 2026
GEM
GEM
Indian Army West Delhi Manpower Outsourcing Tender 2026: Office/Secretarial Skilled IT-Technical Roles in Delhi 110008
Bid Publish Date
05-Jul-2026, 1:32 pm
Bid End Date
20-Jul-2026, 2:00 pm
Location
Progress
Issue05-Jul-2026, 1:32 pm
Corrigendum11-Jul-2026
AwardPending
Quantity
1
Bid Type
Single Packet Bid
Categories
2
Tender Overview
The Indian Army, Department Of Military Affairs, seeks skilled manpower outsourcing in WEST DELHI (110008) for Office/Secretarial Assistance and IT-Technical support. The scope covers a SIX-HOUR workday (0900-1700) on all working days, totaling 26 days per month, with a 25% scope variation allowance in contract quantity or duration. The engagement centers on clerical/document support, data entry, filing, reception, telephony, and basic administration tasks, performed under general supervision at IRO Delhi Cantt. The procurement focuses on contracted staffing for administrative and IT-technical tasks, with ATC clauses governing quantity/duration flexibility and potential scope expansion up to 25% with bidder consent.
Technical Specifications & Requirements
- Role categories: Office/Secretarial Assistance (Skilled); IT-Technical support; Graduate qualifications preferred
- Working hours: 0900 hrs to 1700 hrs, six hours/day
- Monthly utilization: 26 days per month
- Service scope: Clerical/documentation, data entry, drafting/memo formatting, photocopying, scanning, printing, inventory maintenance, vendor coordination, and reception duties
- Location: WEST DELHI, DELHI - 110008; site: IRO Delhi Cantt
- Contract flexibility: Option Clause 25% for quantity or duration adjustment; lump-sum scope can increase up to 25% with consent
- No BOQ items; no product specifications provided in tender data
Terms, Conditions & Eligibility
- EMD: amount not specified in tender data
- Delivery/execution: six-hour daily support, six days a week, 26 days per month
- Payment terms: not specified in tender data; ensure compliance with organization norms
- Documentation: submit GST certificate, PAN card, experience certificates, financial statements, EMD documents, technical bid, OEM authorizations
- Qualification: skilled office assistance, clerical/documentation capabilities, ability to operate under supervision, confidentiality
- ATC clauses: 25% scope variation permitted; increase in contract value up to 25% with consent
- Location-specific: IRO Delhi Cantt engagement as per ATC
Key Specifications
-
Role types: Office/Secretarial Assistance (Skilled); IT-Technical support
-
Working hours: 6 hours per day, 0900-1700
-
Monthly utilization: 26 days
-
Location: West Delhi, 110008; site at IRO Delhi Cantt
-
Contract variation: 25% quantity/duration flexibility; requires bidder consent
-
No BOQ items or explicit technical product specs provided
Terms & Conditions
-
EMD: amount not specified in the tender data; verify at bid stage
-
Delivery: 6 hours daily, 26 days per month; governed by ATC clause 25%
-
Documentation: mandatory GST, PAN, experience, financials, EMD, technical bid
Important Clauses
Payment Terms
Not specified in tender data; bidders should align with standard government procurement payment cycles and confirm terms during bid submission
Delivery Schedule
Six-hour daily support on all working days; 26 days per month; site: IRO Delhi Cantt, West Delhi
Penalties/Liquidated Damages
Not specified in tender data; assess typical SLAs and LD provisions during bid stage; confirm with buyer
Bidder Eligibility
-
Experience in providing Office/Secretarial and IT-Technical staffing
-
Financial stability demonstrated by recent financial statements
-
GST registration and PAN card active; compliance with taxation requirements
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Manpower Outsourcing Services - Minimum wage - Skilled; Graduate; IT-Technical
Authority Records
MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENTINDIAN ARMY
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Documents 7
GeM-Bidding-9540845.pdf
Main Document
Other Documents
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Other Documents
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Other Documents
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Other Documents
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GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Historical Data
Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) card
3
Experience certificates showing prior Office/Secretarial or IT-Technical outsourcing work
4
Financial statements for the last financial year
5
EMD documents (as applicable) and payment proof
6
Technical bid document demonstrating staffing capability
7
OEM authorizations or approvals (if applicable) for provided personnel
8
Any relevant certifications or skill certificates for IT-Technical staff
Corrigendum Updates
2 Updates
#1
11-Jul-2026 Update
Extended Deadline
20-Jul-2026, 2:00 pm
Opening Date
20-Jul-2026, 2:30 pm
#2
09-Jul-2026 Update
Extended Deadline
15-Jul-2026, 2:00 pm
Opening Date
15-Jul-2026, 2:30 pm
Frequently Asked Questions
Key insights about DELHI tender market
How to bid for manpower outsourcing tender in West Delhi 2026?
To bid, bidders must submit GST registration and PAN, plus experience certificates for Office/Secretarial or IT-Technical staffing. Include financial statements, EMD documents if required, and a technical bid detailing staffing capabilities, site readiness at IRO Delhi Cantt, and adherence to 6-hour daily shifts.
What documents are required for West Delhi staffing tender submissions?
Required documents include GST registration, PAN card, last 2-3 years of financial statements, experience certificates for similar outsourcing roles, EMD proof, technical bid demonstrating staffing plan, and OEM authorizations if providing branded personnel or tools.
What are the key eligibility criteria for Office/Secretarial outsourcing?
Eligibility includes prior experience in clerical and secretarial support, data entry, and reception tasks; ability to work six hours daily for 26 days monthly; personnel confidentiality and discretion; compliance with local labour norms and project-specific ATC clause.
What is the scope variation allowed in this tender?
The contract permits a 25% variation in quantity or duration at the time of contract issuance, and the same 25% adjustment may be pursued for scope expansion with the service provider's consent.
What are the delivery/work hours requirements for Delhi Cantt staff?
Staff must work from 0900 to 1700 hours, six days a week, totaling 26 days per month, under general supervision, with duties spanning clerical, filing, data entry, and reception.
Which location and department are associated with this procurement?
The procurement is by the Indian Army, Department Of Military Affairs, located in West Delhi 110008, site at IRO Delhi Cantt, for Office/Secretarial and IT-Technical staffing.
What payment terms should bidders expect for staffing contracts?
Exact payment terms are not specified in the tender data; bidders should prepare for standard government payment cycles and confirm milestones, invoicing, and acceptance criteria during bid submission.
Are OEM authorizations required for personnel in this tender?
OEM authorizations may be required if personnel are associated with branded tools or equipment; include any relevant authorizations in the technical bid to demonstrate compliance and qualification.
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Documents 7
GeM-Bidding-9540845.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS