Indian Army Canteen Service Tender Goa 17 Hours Daily - 17 Hours, EMD ₹4.40 Lakh, Estimated ₹88 Lakh 2026
Progress
Key Highlights
- • Brand/OEM requirements: Not specified in data; focus on service delivery capabilities in Goa
- • Technical standards/certifications: PF/ESIC compliance implied; statutory documentation required
- • Special clauses: 25% quantity/duration adjustment right; service provider to pay salaries upfront
- • Eligibility criteria: Office presence in Goa; no liquidation or bankruptcy; dedicated support line
- • Warranty/AMC: Not specified; service continuity and escalation matrix emphasized
- • Penalties: Not detailed; ATC may define LD or adjustments upon non-performance
- • Delivery/install: On-site at NAVELIM CAMP, Madgaon, Goa; 17-hour daily operation
Tender Overview
The Indian Army, Department Of Military Affairs, invites bids for a Canteen Service under a percentage-based model in SOUTH GOA, GOA. Estimated value: ₹88,00,000 with an Earnest Money Deposit of ₹4,40,000. Contract location is NAVELIM CAMP, MADGAON, GOA, with 17 operating hours daily. This procurement emphasizes service delivery within a fixed annual or contract duration, with quantity adjustments allowed up to 25% as per ATC terms. Key differentiator includes on-site operational coverage and regional service presence in Goa. Unique aspects include staff salary responsibility model and dedicated service desk requirements.
Technical Specifications & Requirements
- Product/Service: Canteen service under percentage model (no itemized BOQ available).
- Operating hours: 17 hours per day.
- Delivery/location: NAVELIM CAMP, MADGAON, GOA. On-site deployment and continuous service at consignee location.
- EMD: ₹4,40,000; Estimated contract value: ₹88,00,000.
- In-scope terms: Service provider must pay staff salaries first and claim reimbursement with statutory documents (PF/ESIC) and bank statements.
- Eligibility signals: Office of service provider must be located in the state of the consignee; dedicated toll-free support and escalation matrix required.
- Compliance: Upload all certificates/documents as per ATC/corrigendum; non-compliance may lead to rejection.
Terms, Conditions & Eligibility
- EMD: ₹4,40,000 (format: online/DD as specified in ATC).
- Delivery: On-site service at NAVELIM CAMP, MADGAON, GOA; 17 hours/day operation.
- Payment terms: Salaries paid by service provider upfront; reimbursement with statutory docs (PF, ESIC) and bank statements.
- Availability: Office of service provider must be located in Goa; dedicated/toll-free service line required; clear escalation matrix.
- Financial integrity: Bidder must not be under liquidation or bankruptcy; must upload an undertaking to this effect.
- Compliance: All required certificates must be uploaded; ATC terms govern acceptance; scope may include 25% quantity/duration adjustments.
Key Specifications
-
Canteen service under percentage model (no itemized BOQ)
-
Daily operating hours: 17 hours
-
On-site delivery at NAVELIM CAMP, MADGAON, GOA
-
EMD: ₹4,40,000; Estimated contract value: ₹88,00,000
-
Staff salary payment by service provider upfront with statutory documentation
-
Dedicated toll-free support and escalation matrix required
Terms & Conditions
-
Key Term 1: 25% contract quantity/duration adjustment permitted
-
Key Term 2: Service provider must pay staff salaries upfront and claim reimbursement with PF/ESIC
-
Key Term 3: Goa-based local office requirement and dedicated support line
Important Clauses
Payment Terms
Salaries paid by service provider upfront; reimbursement from Buyer with PF/ESIC and bank statements
Delivery Schedule
On-site service at NAVELIM CAMP, Madgaon, Goa; 17 hours daily operation
Penalties/Liquidated Damages
LD details not specified here; ATC/Corrigendum may define penalties for non-performance
Bidder Eligibility
-
Not under liquidation, court receivership, or bankruptcy
-
Office of service provider located in Goa
-
Dedicated toll-free service line and escalation matrix available
Tender Data
Bid Details
Quantity
8800000
Bid Type
Single Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
60
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Canteen Service - Percentage Model
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
14
Delivery Details
Delivery Locations
1
Delivery Cities
South Goa
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | South Goa | South Goa | - | - | 8800000 | - | Total Canteen Space available with the buyer (in sqft) : 3000 |
Authority Records
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Documents 7
GeM-Bidding-9905728.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Buyer uploaded ATC document
ATC
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Required Documents
GST registration certificate
PAN card
Experience certificates for similar canteen/service contracts
Financial statements (last 2–3 years)
EMD submission proof (₹4,40,000)
Technical bid documents and compliance certificates
OEM authorizations (if applicable)
Proof of office presence in Goa
PF/ESIC documentation and bank statements for salary payments
Frequently Asked Questions
Key insights about GOA tender market
How to bid for the canteen service tender in Goa 2026?
Bidders must submit the EMD of ₹4,40,000 along with GST, PAN, and experience certificates. Ensure Goa presence, toll-free service, and escalation matrix. Provide PF/ESIC documentation for staff salaries and comply with ATC terms including 25% quantity adjustments.
What documents are required for Goa canteen procurement bid 2026?
Submit GST registration, PAN, financial statements, experience certificates for similar contracts, EMD proof of ₹4,40,000, technical compliance certificates, OEM authorizations if applicable, and proof of Goa-based service office; include PF/ESIC records.
What are the delivery terms for NAVELIM CAMP Madgaon canteen tender?
Delivery is on-site at NAVELIM CAMP, MADGAON, GOA, with 17 operating hours per day. Service provider must pay salaries upfront and arrange reimbursement with PF/ESIC and bank statements; ensure dedicated support and escalation matrix.
What are the eligibility criteria for the Goa canteen service contract?
Eligibility includes not being in liquidation, maintaining a Goa-based office, possessing a dedicated toll-free support line, and providing PF/ESIC compliant staff documentation; also submit prior experience certificates for canteen or related services.
What is the EMD amount for the South Goa canteen tender 2026?
The EMD amount is ₹4,40,000. Bidder must provide proof of payment and submit EMD along with GST, PAN, and required certificates; non-payment may disqualify the bid.
What are the key service levels expected for the Goa canteen contract?
Expect 17 hours daily operation with uninterrupted service at NAVELIM CAMP. The provider must maintain a Goa-based office, provide toll-free support, and adhere to 25% adjustments in quantity/duration as per ATC.
How will payments be processed for salaries under this tender?
Salaries must be paid upfront by the service provider; reimbursement occurs after submission of PF, ESIC, and bank statements proving wage payments, in accordance with ATC and tender terms.
What standards or certifications are required for compliance in this bid?
While explicit standards aren’t listed, mandated compliance includes PF/ESIC for staff, GST/PAN documentation, and upload of all certificates per ATC; ensure statutory labor and financial documents are current.