Bid Publish Date
09-Sep-2026, 6:42 pm
Bid End Date
19-Sep-2026, 7:00 pm
Location
Progress
Organization: Mechanical And Electrical Circle, under the Irrigation And Waterways Department West Bengal. Location: North 24 Parganas, West Bengal 700057. Procurement: Customized AMC/CMC for Pre-owned Products with on-call maintenance. Scope flexibility: Buyer may adjust contract quantity or duration up to 25%; lump-sum service contracts allow up to 25% increase in scope/value with provider consent. No BOQ items are listed, indicating a flexible maintenance framework rather than fixed-quantity deployment. This tender targets ongoing service availability and responsive support for existing assets.
Product/service names: Comprehensive Maintenance Contract (CMC/AMC) for pre-owned equipment
Quantities/volumes: Not itemized (Total Items: 0)
Estimated value: Not disclosed
Experience: Demonstrated capability in on-call maintenance of pre-owned assets
Quality/standards: ATC terms apply; no specific standards listed in available data
Delivery/installation: On-call maintenance model rather than fixed delivery schedule
Warranty/AMC: Not specified; to be defined in ATC terms
25% quantity/duration variation allowed at contract issue and post-issuance
Lumpsum contracts may increase scope/value up to 25% with provider consent
ATC document governs tender-specific terms; ATC not fully disclosed here
Exact payment schedule and milestones are not disclosed; bidders should refer to ATC for payment terms and any milestone-based payments.
Maintenance is on-call rather than fixed delivery; ensure readiness to respond within service-level expectations as per ATC.
No explicit LD details provided in available data; penalties, if any, would be defined in ATC terms.
Proven experience in AMC/CMC for pre-owned equipment or similar assets
Financial stability to sustain on-call maintenance commitments
Compliance with regional service delivery requirements in West Bengal
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
65 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
2 Days
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
No
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Min. Avg. Annual Turnover
5
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Customized AMC/CMC for Pre-owned Products - --; --; Comprehensive Maintenance Contract (CMC); On the Call; Yes
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
24 Paraganas North
Delivery Pincodes
700091
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Sudipta Hore | 700091,Jalasampad Bhawan, Sector - I, Salt Lake City, Kolkata | 24 Paraganas North | West Bengal | 700091 | 1 | - | Number of months within the contract period for which service is required : 12 |
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Main Document
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ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar AMC/CMC of pre-owned equipment
Financial statements or solvency proof
EMD submission proof (amount not specified in data)
Technical bid response aligning with ATC terms
OEM authorizations or service partner certifications (if applicable)
Any existing maintenance track record or SLAs
Key insights about WEST BENGAL tender market
Bidders should submit GST, PAN, experience certificates, financials, and EMD as per ATC terms. Prepare an on-call maintenance proposal aligned with 25% variation rights and confirm connectivity with the West Bengal department’s service expectations. Ensure OEM/partner certifications, if required by ATC, are included.
Submit GST certificate, PAN, experience certificates for similar AMC/CMC, financial statements, EMD proof, technical bid conforming to ATC terms, and any OEM authorizations. Include previous service SLA samples to demonstrate responsive on-call maintenance capability.
The buyer can increase or decrease contract quantity or duration up to 25% at contract issue, and post-issuance adjustments remain limited to 25%. Lump-sum contracts may adjust scope/value up to 25% with the service provider’s consent.
Maintenance contracts cover on-demand AMC/CMC for existing pre-owned equipment. Expect response-time commitments, preventive maintenance windows, and SLA-based service levels as defined in the ATC. Ensure availability of skilled technicians and spare parts alignment with regional requirements.
The available data references an ATC document; specific standards are not listed. Bidder should await ATC details for certifications (OEM authorizations, service certifications) and ensure compliance with any implied regional or organizational requirements.
Submission deadlines are not disclosed in the provided data. Bidders should monitor the ATC for dates, ensure complete submission of technical bid, EMD proof, and supporting experience, and align with on-call maintenance SLAs.
Demonstrate prior AMC/CMC delivery for pre-owned equipment, provide financials showing stability, showcase regional service capability in West Bengal, and attach OEM authorizations or partner SLAs if required by ATC.
Payment terms are defined in the ATC; bidders should expect milestone-based or monthly service charges. Prepare a price proposal with clear breakdowns for response time, preventive maintenance, and any spare parts, plus alignment with 25% variation rights.