Bid Publish Date
18-Sep-2026, 4:47 pm
Bid End Date
28-Sep-2026, 5:00 pm
Location
Progress
GAIL India Limited seeks a 3-year Annual Maintenance Contract (AMC) for UPS (MAKE: M/S SYNERGY SYSTEMS) installed at CNG ROS and CNG stations in CGD Varansi, Uttar Pradesh (PIN 221001). The procurement focuses on post-installation maintenance of pre-owned UPS units, with the scope anchored to the RFQ document and on-site service across Varansi CGD sites. The tender emphasizes price-inclusive GST, and potential scope flex with up to 50% quantity/duration adjustment during contract lifecycle. No BOQ items are listed, signaling a service-centric AMC rather than a hardware supply. Key differentiator lies in alignment with the customer’s UPS lifecycle support requirements and site-specific maintenance demands across multiple stations over 3 years.
UPS AMC for pre-owned UPS units installed at CNG ROS and CNG stations in Varansi CGD
Contract duration: 3 years with potential 50% adjustments to quantity or duration
GST-inclusive total price on GeM portal; price break-up to be uploaded
On-site preventive and corrective maintenance, spares management, and standby support
Vendor to coordinate with SAP PO/LOA terms if discrepancies arise
No BOQ items listed; service-centric procurement with site-wide maintenance across Varansi
EMD amount not disclosed in tender data; verify before bid
3-year AMC for UPS with 50% flex during award and execution
GST-inclusive pricing; align with GeM portal and SAP PO/LOA
Quoted rate must be GST-inclusive; payments processed per GeM portal/SAP PO-LOA terms; ensure compliance with ATC for invoicing
On-site AMC services across Varansi CGD network; start/activation aligned with contract award and field readiness
Penalties if service levels or response times are not met; specifics governed by SAP PO/LOA terms
Proven UPS AMC experience at gas station or critical infrastructure sites
GST registered with valid PAN and financial capability to support 3-year service contract
OEM authorization or demonstrated capability to service M/S SYNERGY SYSTEMS UPS units
Quantity
1
Bid Type
Single Packet Bid
Bid Validity
60 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
5 Days
EMD Required
No
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customized AMC/CMC for Pre-owned Products - HIRING OF ANNUAL MAINTENANCE CONTRACT (AMC) FOR UPS (MAKE: M/S SYNERGY SYSTEMS) INSTALLED AT CNG ROS AND COCO STATIONS IN CGD VARANASI FOR 03 YEARS; AS PER RFQ DOCUMENT; Annual Maintenance Contract (AMC); A..
Payment Timelines
Payments shall be made to the Seller within 15 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
Varanasi
Delivery Pincodes
221105
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Chandan Kumar | 221105,GAIL (India) Limited, Varanasi CGD, CGS - CNG Mother Station Bhagwanpur, Harhaua Varanasi, Uttar Pradesh - 221105 | Varanasi | Uttar Pradesh | 221105 | 1 | - | Number of months within the contract period for which service is required : 36 |
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Main Document
OTHER
OTHER
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates (UPS AMC maintenance experience)
Financial statements or solvency proof (if requested by seller)
EMD documents (if specified elsewhere) or alternative security
Technical bid documents and compliance sheets
OEM authorizations for M/S SYNERGY SYSTEMS UPS (if required)
GCC/SCC/SOW filled, signed and stamped on all pages
Key insights about UTTAR PRADESH tender market
Bidders should submit GCC/SCC/SOW, signed tender forms, GST/PAN, and UPS OEM authorizations if required. The total GeM portal rate must include GST, with a 3-year service scope covering preventive and corrective maintenance at CNG ROS and stations in Varansi. Ensure 50% flex clause is acceptable before award.
Required documents include GST registration, PAN, experience certificates for UPS AMC, financial statements, OEM authorization for SYNERGY SYSTEMS, signed tender forms with stamp, and GCC/SCC/SOW. Upload complete tender pack on GeM along with price break-up. Ensure on-site capability at Varansi CGD sites.
The contract duration is 3 years for AMC of UPS units installed at CNG ROS and stations in Varansi. The scope includes on-site preventive and corrective maintenance, spares management, standby support, and up to 50% flex in quantity or duration at award and during execution, subject to consent.
Bid prices must be GST-inclusive on GeM. Payment terms follow GeM portal and SAP PO/LOA guidelines, typically after service milestones or monthly invoicing, as per ATC and LOA. Ensure the price break-up matches the quoted total and comply with all invoicing requirements.
essential requirements include OEM compatibility for M/S SYNERGY SYSTEMS UPS units, potential OEM authorization, and service capability for UPS maintenance in gas station environments. Confirm adherence to site safety standards and any internal GAIL specifications referenced in the RFQ.
The buyer can adjust contract quantity or duration by up to 50% at the time of contract issue, and up to 50% thereafter with consent. Bidders must plan scalable resource allocation and spares stocking to accommodate potential expansion or reduction within the 3-year window.