Tender Notice for Canteen Service - Employee Welfare Model - Non-Vegetarian, Vegetarian; Breakfast, Lunch, Snacks, Be

The eligibility requirements include being a registered entity, demonstrating experience in catering services, and adhering to food safety regulations. Bidders requesting exemptions must provide valid supportive documentation as proof of capability.

Bidders must submit various certificates requested in the Additional Terms and Conditions (ATC). This includes healthcare certificates for food handlers, food safety certification, and any relevant quality assurance documents.

Potential businesses need to create an account on the designated e-procurement platform. Following registration, bidders can access the tender documents, review requirements, and prepare their proforma for submission.

All tender documents must be submitted in PDF format as specified in the tender guidelines. It is essential to ensure that all documents are readable and clearly labeled for seamless evaluation.

Bidders must demonstrate capabilities in providing diverse menu options, maintaining hygienic food preparation standards, delivering efficient service, and employing qualified staff as per the outlined technical specifications.

Bidders must comply with all stipulated quality standards in food preparation, sourcing of ingredients from certified suppliers, and adherence to local health regulations ensuring safe consumption.

All participating businesses must comply with national food safety regulations, local health codes, and any additional compliance requirements as outlined by the Ministry of Petroleum and Natural Gas in the tender documentation.

Food safety testing criteria include regular inspections of food preparation processes, adherence to hygiene standards, temperature control methodologies, and a structured complaint redressal mechanism for customer feedback.

The EMD for this tender is ₹326,428. It is a prerequisite to participating in the tender and will be refunded to unsuccessful bidders after the bidding process is complete, while successful bidders will have the EMD adjusted towards their performance security.

The performance security required post-award of contract is typically a percentage of the total value of the tender, aimed at ensuring compliance with contractual obligations. Specific details will be outlined in the award notification.

Payment terms will be specified in the contract. Generally, payments may be made on a milestone basis or a monthly basis depending on the agreed service delivery terms and conditions.

The price evaluation will consider not only the quoted prices but also factors such as service quality, compliance with specifications, and operational efficiency as laid out in the tender evaluation criteria.

All submissions must be made online through the designated e-procurement portal, ensuring that all documents are uploaded correctly before the bidding deadline.

Bidders must track specific timelines related to bid submission, clarifications, and final evaluation as stipulated in the tender announcement. Adherence to these timelines is crucial for successful participation.

Notification of results will be communicated via the official e-procurement platform. Successful bidders will receive formal notification of award along with the detailed contract terms.

Micro, Small, and Medium Enterprises (MSEs) benefit from affirmative provisions, such as relaxations in experience criteria and pricing preferences, helping promote local business inclusion in the procurement process.