Indian Army MS OFFICE PRO 2021 Tender Uttarkashi Uttarakhand 2026 - ISMS Office Suite Supply & Services
Bid Publish Date
25-Oct-2026, 2:46 pm
Bid End Date
04-Nov-2026, 3:00 pm
Location
Progress
Tender Overview
The Indian Army, Department of Military Affairs, invites bids for MS OFFICE PRO 2021 software package and associated services in Uttarkashi, Uttarakhand. The scope encompasses supply, installation, testing, commissioning, and operator training, with potential quantity adjustments up to 25% during both initial and extended delivery periods. Bidders must address on-site delivery and ensure compliance with post-installation support requirements. The procurement emphasizes end-to-end delivery, including statutory clearances where applicable, and requires a robust turnover and financial stability demonstration. A bidder must provide key documentation to maintain vendor code and demonstrate ongoing viability. Unique terms include on-site key and CD delivery for installation, and a detailed escalation matrix for service support.
Technical Specifications & Requirements
- No explicit technical specifications in the tender data; bidders should prepare to demonstrate compatibility of MS OFFICE PRO 2021 suite with Windows-based environments and standard office workstations.
- The ATC clauses mandate on-site installation and CD delivery of original software keys.
- Scope of supply includes: supply, installation, testing, commissioning, and operator training; statutory clearances if any.
- OEM/imported product considerations: if imported, OEM/Authorized Seller must have an India-based registered office for after-sales service.
- Escalation matrix for service support must be provided by the bidder/OEM.
- BOQ shows 0 items; focus is on software package and associated services rather than physical hardware.
Terms, Conditions & Eligibility
- Delivery terms allow quantity variation up to 25% of bid quantity, with equivalent extension Periods and minimum 30 days additional time.
- Bidder must demonstrate three-year turnover via audited statements or CA certificate; turnover thresholds aligned to bid documents.
- Vendor code creation requires PAN, GSTIN, cancelled cheque, and EFT mandate.
- Imported products require India-based OEM after-sales support registration.
- On-site delivery of original key and CD is required; escalation matrix for service support must be provided.
- Payment terms, penalty clauses, and detailed warranty are not enumerated in the data; bidders must seek clarification during bid submission.
Key Specifications
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- Product: MS OFFICE PRO 2021 software suite
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- Scope: Supply, Installation, Testing, Commissioning, Operator Training
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- Delivery: On-site installation with original software key and CD delivery
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- Compliance: OEM/Authorized Seller with in-India registered office for after-sales service (if imported)
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- Support: Escalation matrix for service support required
Terms & Conditions
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Option Clause: quantity can increase up to 25% during contract and extended periods with corresponding delivery time adjustments
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Turnover: minimum average annual turnover over last 3 years required, documented via audited statements or CA certificate
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Documents: PAN, GSTIN, cancelled cheque, EFT mandate; OEM authorization for imported products
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Delivery: on-site installation, training, and potential statutory clearances; original key and CD on site
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Payment/penalties: not explicitly defined; bidders to confirm terms during bid submission
Important Clauses
Payment Terms
Terms not specified; bidders should confirm payment schedule and any advance or milestone payments during bid submission
Delivery Schedule
Delivery period can be extended with option quantity; additional time calculated as (increase/original) × original delivery period, minimum 30 days
Penalties/Liquidated Damages
No explicit LD details provided; bidders should verify LD terms during final bid submission
Bidder Eligibility
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- Must demonstrate three-year average annual turnover as per bid document
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- Must not be under liquidation or similar proceedings
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- Must provide OEM authorization for imported products or confirm India-based after-sales support
Tender Data
Bid Details
Quantity
5
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Purchase Preference
No
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
Past Performance
50 %
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
MS OFFICE PRO 2021
Pre-Bid & Qualification
Pre-Bid Date
26-10-2026 14:00:00
Pre-Bid Venue
2 KUMAON NELONG
Delivery Details
Max Delivery Days
15
Delivery Locations
1
Delivery Cities
Uttarkashi
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | Uttarkashi | Uttarkashi | - | - | 5 | 15 | - |
Authority Records
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Documents 3
GeM-Bidding-10077364.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
- PAN Card copy
- GSTIN copy
- Cancelled cheque
- EFT Mandate certified by bank
- Audited balance sheets or CA/Cost Accountant turnover certificate for last 3 years
- OEM authorization (for imported products) and India-based after-sales support proof
- Installation, testing, commissioning, and operator training plan
- Escalation matrix for service support
- Any on-site delivery capability statements and key delivery schedule
Frequently Asked Questions
Key insights about UTTARAKHAND tender market
How to bid for MS Office Pro 2021 tender in Uttarkashi Uttarakhand 2026?
Bidders must submit PAN, GSTIN, cancelled cheque, EFT mandate, and three-year turnover documents via audited balance sheets or CA certificates. Include OEM authorization if importing and a plan for on-site installation with original software keys and CDs. Ensure you meet the 25% quantity adjustment clause and provide escalation matrix for service support.
What documents are required for vendor code creation for this tender?
Required documents include PAN Card, GSTIN, Cancelled Cheque, and EFT Mandate certified by bank. Also include turnover evidence for the last three years and a declaration that the bidder is not undergoing liquidation or related proceedings; ensure compliance with India-based after-sales support if importing.
What are the delivery terms for quantity adjustments in this Indian Army tender?
The purchaser may increase or decrease quantity by up to 25% at contract placement and during the currency of the contract. Delivery time extends proportionally based on the formula (increased quantity ÷ original quantity) × original delivery period, with a minimum of 30 days.
What are the on-site installation requirements for MS Office Pro 2021?
Bidders must provide on-site installation, testing, commissioning, and operator training. Also required is delivery of the original software key and CD on site. Ensure compatibility with standard office hardware and provide a detailed installation plan with timelines.
Which OEM considerations apply if the product is imported in this tender?
Imported products require an OEM or Authorized Seller with a registered office in India to provide after-sales service. Submit an eligibility certificate proving local presence and service capabilities to satisfy procurement terms.
What is expected in the escalation matrix for service support in this bid?
Submit a comprehensive escalation matrix with direct telephone numbers and roles for service support. The matrix should cover contact points for critical failures, response times, and corrective action steps during both warranty and post-warranty periods.
Are there explicit penalties or LD terms for delays in this tender?
No explicit LD schedule is provided in the buyer terms. Bidders should seek clarification and propose a penalty framework during bid submission, aligning with standard government procurement LD practices and project milestones.
What is the scope of supply for this MS Office Pro 2021 procurement?
Scope includes supply, installation, testing, commissioning, operator training, and providing statutory clearances if any. Ensure the bid reflects total cost, including service, training, and any required licenses or activation keys.