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South East Central Railway Data Entry Outsourcing Tender Raipur Chhattisgarh 2 Years 573200 EMD 28,659,852.12

Bid Publish Date

19-Sep-2026, 1:15 pm

Bid End Date

10-Oct-2026, 3:00 pm

EMD

₹5,73,200

Value

₹2,86,59,852

Progress

Issue19-Sep-2026, 1:15 pm
AwardPending

Key Highlights

  • • Organization demands notarized affidavit confirming authenticity of all bid documents.
  • • Mandatory due diligence requirement: bidders must understand scope, penalties, and department rates upfront.
  • • Bid completeness is strict: missing mandatory documents leads to summary rejection.
  • • Eligibility hinges on 3-year window: minimum one similar data entry contract worth at least 35% of advertised value.

Tender Overview

South East Central Railway (Indian Railways) invites bids for outsourcing of Data Entry in WISE and other in-house applications for a period of two years at Raipur, Chhattisgarh. Estimated value is ₹28,659,852.12 with an EMD of ₹573,200. The scope focuses on data entry services and skilled manpower support to operate electronic data feeding across railway units and PSUs. Bidders must submit a notarized affidavit confirming document authenticity and undertake due diligence on scope, penalties, and departmental rates. Completeness of bid is mandatory; incomplete submissions will be rejected. The contract precedents favor bidders with prior railway/PSU data entry experience.

Technical Specifications & Requirements

  • Scope: Data Entry outsourcing for WISE and in-house applications over 2 years.
  • Eligibility: Single service contract in last 3 financial years plus current year, worth at least 35% of advertised value.
  • Similar work definition: completion of at least one data entry service for a Railway Unit/PSU or equivalent, or provision of technically skilled manpower for computer data feeding.
  • Documentation: mandatory affidavit on non-judicial stamp paper; complete bid otherwise rejected.
  • Precedence: Tender terms override GCC Services-2018 in case of conflict.

Terms, Conditions & Eligibility

  • EMD: ₹573,200.
  • Experience: minimum one similar contract meeting 35% of advertised value in last 3 years plus current year.
  • Service scope: data entry in WISE and other in-house platforms; performance evaluated per departmental SLA.
  • Documentation: affidavit of truth; all documents subject to verification; bid deemed non-responsive if missing.
  • Evaluation: completeness and qualification checks are decisive; no financial adjustments for lack of knowledge.

Key Specifications

  • Data entry outsourcing for WISE and in-house railway applications

  • Contract duration: Two years

  • Estimated value: ₹28,659,852.12

  • EMD: ₹573,200

Terms & Conditions

  • EMD amount and payment terms to be adhered to; bid may be rejected for non-payment or non-submission of EMD evidence.

  • Mandatory affidavit on non-judicial stamp paper; notarized and authentic.

  • Similar work requirement: 35% of advertised value in last 3 years; one completed data entry contract for railway/PSU.

Important Clauses

Payment Terms

EMD ₹573,200; payment terms to be as per department SLA and contract.

Delivery Schedule

Two-year outsourcing with periodic performance reviews under SLA; no explicit delivery deadlines beyond contract terms.

Penalties/Liquidated Damages

Penalties to be specified in SLA; tender terms state potential debarment for forged documentation.

Bidder Eligibility

  • Completed data entry service contract for railway/PSU in last 3 financial years with value ≥ 35% of advertised value

  • Proven ability to supply skilled data-entry manpower for WISE and in-house systems

  • Financial and tax compliance evidenced by GST and PAN registrations

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Authority & Contact

Department

Indian Railways

Office Name

Hq New General Manager Secr

Grievance Contact

[email protected]

Tender Data

Bid Details

Quantity

1

Similar Category

Call Centre Service - Per Seat Basis Operation & Maintenance of Data Centre Assets

Bid Type

Two Packet Bid

Bid Validity

90 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

Yes

MII Compliance

Yes

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

No

Startup Exemption/Relaxation

No

Bid Splitting Applied

No

Requirements

Min. Avg. Annual Turnover

1433

Experience Required

3 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Custom Bid for Services - Outsourcing of Data Entry in WISE & Other In-House applications for a period of Two (02) Years

Advisory Bank

State Bank of India

Delivery Details

Delivery Locations

1

Delivery Cities

Raipur

Delivery Pincodes

492008

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Saurabh Davaggar492008,Office of the CWM, Wagon Repair Shop, South East Central Railway, Raipur (CG)RaipurChhattisgarh492008Project / Lumpsum Based--

Authority Records

MINISTRY OF RAILWAYS

BID & GeM Expert Consultancy

End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

Free consultation · 24h response

Documents 8

GeM-Bidding-9917434.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Categories 4

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar data entry contracts (railway/PSU)

4

Financial statements for last 3 years

5

Earnest Money Deposit (EMD) payment proof

6

Notarized affidavit confirming document authenticity

7

Technical bid documents and any OEM/agency authorizations if applicable

Frequently Asked Questions

Key insights about CHHATTISGARH tender market

How to bid for data entry outsourcing tender in Raipur Railways?

Bidders must satisfy eligibility: complete similar railway data entry work, provide notarized affidavit of document authenticity, submit GST/PAN, and furnish EMD ₹573,200. Ensure bid completeness with all mandatory documents; the two-year contract requires data entry in WISE and in-house systems.

What documents are required for data entry tender in Chhattisgarh?

Required documents include GST certificate, PAN, experience certificates for railway data entry or skilled manpower provisioning, financial statements, EMD proof, and a notarized affidavit. Technical bid and OEM authorizations may be needed if applicable.

What is the eligibility for similar work in this Railways bid?

Eligibility demands at least one completed data entry contract for a railway unit or PSU, or provisioning of technically skilled manpower for data feeding, with value ≥ 35% of the advertised value in the last three financial years.

What is the EMD amount for the data entry tender in Raipur?

The Earnest Money Deposit is ₹573,200. Bidders must provide proof of payment and ensure the EMD is submitted to participate; failure to provide may lead to bid rejection.

When is the two-year data entry contract expected to run?

The contract duration is specified as two years; the opening and start dates are governed by the tender terms and department SLA, with periodic performance assessments during the term.

What standards or compliance are required for data entry work?

While no specific technical standards are listed, bidders must submit an affidavit affirming document authenticity and comply with departmental rates, penalties, and SLA terms referenced in the tender.

How to prove prior railway data entry experience for eligibility?

Provide contract completion certificates from railway units or PSUs, including scope, value achieved (≥35% of advertised value), duration, and client contact details as part of the experience certificates.

What happens if documents are missing in the bid submission?

Incomplete bids are summarily rejected; mandatory documents must be provided at submission, and any missing affidavit or EMD proof triggers disqualification per bid completeness clause.