Facility Management Services - LumpSum Based - Commercial; Security Services; Consumables to be pro
Bharat Sanchar Nigam Limited Portal(bsnl)
Bid Publish Date
16-Feb-2026, 8:05 pm
Bid End Date
03-Mar-2026, 5:00 pm
EMD
₹2,08,000
Value
₹2,07,85,392
Location
Progress
Quantity
1
Bid Type
Two Packet Bid
Dholera Special Investment Region (DSIR) under the Industries And Mines Department Gujarat invites bids for Facility Management Services – Lump Sum. The estimated contract value is ₹20,785,393, with an EMD of ₹208,000. The procurement location is GANDHI NAGAR, GUJARAT and the scope includes security services and consumables to be provided by the service provider, with these items included in the contract cost. The tender emphasizes a fixed-price, lump-sum arrangement with quantity/duration adjustments allowed up to 25% at contract issuance or prior, per buyer options. This package requires an on-ground service presence in the state and a formal escalation framework. Unique elements include a defined office location requirement and online/offline EMD submission options.
Keywords and differentiators to watch for bidders include the in-state service office, dedicated escalation matrix, toll-free service contact, and flexible contract quantity/duration adjustments. The absence of BOQ items suggests a holistic services approach rather than discrete line-items. Proactive bidders will prepare comprehensive service delivery plans, risk mitigations, and robust support structures to meet the lump-sum mandate while ensuring compliance with ATC/SOW attachments.
EMD of ₹208,000 with DD or RTGS payment options
In-state Gujarat office required for service delivery
Escalation matrix and toll-free service line mandatory
25% quantity/duration adjustment allowed at contract issue or during contract
BOQ shows 0 items; lump-sum service contract
EMD submission via DD or online RTGS; successful bidder must provide DD for performance security or PBG; online payments must reference bid number and bidder name
Not explicitly defined; Lump-sum contract with optional quantity/duration adjustments up to 25% at issuance or during contract; ensure readiness to mobilize after award
Not specified in provided data; bidders should review ATC/SOW for LD terms in final documents
In-state Gujarat service office presence (documentary evidence required)
Must upload all certificates/documents sought in Bid document, ATC, Corrigendum
Ability to provide escalation matrix and toll-free support line
Compliance with online/offline EMD submission procedures and payment verification
Main Document
OTHER
OTHER
SCOPE_OF_WORK
TECHNICAL
ATC
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
Bharat Sanchar Nigam Limited Portal(bsnl)
Bharat Sanchar Nigam Limited Portal(bsnl)
GANJAM, ODISHA
Bharat Sanchar Nigam Limited Portal(bsnl)
KHORDHA, ODISHA
Bharat Sanchar Nigam Limited Portal(bsnl)
CHENNAI, TAMIL NADU
Government Model High School
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GST certificate
PAN card
Experience certificates
Financial statements
EMD submission document (DD or online RTGS proof)
Proof of online RTGS/IBAN transfer (if used)
Technical bid documents
OEM authorizations (if applicable)
Escalation matrix and dedicated service contact details
Proof of in-state office location in Gujarat
Key insights about GUJARAT tender market
Bidders must submit GST, PAN, experience and financial documents, along with EMD₹208,000 via DD or online RTGS to SBIN 40234765466, and provide proof. Include escalation matrix and in-state Gujarat office proof as part of the bid. Follow ATC/SOW attachments for scope details.
Required documents include GST certificate, PAN card, experience certificates, financial statements, EMD proof (DD or RTGS), technical bid, OEM authorizations if applicable, and proof of in-state Gujarat office. Upload all certificates requested in the bid, ATC, and corrigendum.
Payment terms reference lump-sum contract; EMD submission methods allowed; performance security via DD or PBG; online payments must indicate bid number and bidder name. Final terms will be in the award copy, with schedule for milestone payments if applicable.
Eligibility requires an in-state Gujarat service office, ability to provide escalation matrix and toll-free service, submission of all mandatory documents, and compliance with EMD/DSIR terms. Experience and turnover requirements will be detailed in the ATC/SOW; bidders must meet them to qualify.
Submit ₹208,000 as EMD either via Demand Draft in favour of DHOLERA INDUSTRIAL CITY DEVELOPMENT LIMITED or online RTGS to SBIN 40234765466. Upload scanned proof with bid; hard copy of the DD must reach within 5 days of bid end date. Ensure bid number reference in transfer details.
Scope covers lump-sum facility management including security services and consumables included in the contract cost. BOQ shows 0 items, implying a holistic service package; bidders must review ATC/SOW attachments for exact tasks, service levels, and delivery obligations.
The vendor must provide a formal escalation matrix and toll-free service desk. These must be delivered as part of the bid submission and operationalized after award, ensuring timely response across all service issues at the Gandhi Nagar facility.
Specific standards are not listed in the data; bidders should verify ISI/ISO requirements and any organization-specific certifications in the ATC/SOW attachments. Ensure all certificates are uploaded with the bid and remain valid through contract execution.
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Main Document
OTHER
OTHER
SCOPE_OF_WORK
TECHNICAL
ATC
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS