HPCL Biofuels Limited Bulk SMS Service Tender Bihar East Champaran 2026 High Priority 15 Sec Delivery

Tender Overview

Hpcl Biofuels Limited seeks a Bulk SMS Service (Version-2) for Transactional SMS and Domestic SMS in EAST CHAMPARAN, BIHAR - 845301. The contract envisions rapid message delivery with delivery within 15 seconds, up to 300 characters per message, and support across major operators Airtel, Jio, BSNL, MTNL, Vi. Bidders must be a Telemarketer license holder or an Authorized Channel Partner of the telecom operator. The scope is unspecified in BOQ, but the service target implies high-volume, reliable SMS delivery with operator interoperability. A key differentiator is the explicit delivery speed and operator coverage requirements. The tender emphasizes flexible contract scope with a 25% option clause for quantity or duration adjustments. Unique aspects include reliance on licensed telecom partnerships and Version-2 service standards.

Technical Specifications & Requirements

• Service category: Bulk SMS Service (Version-2) for Transactional SMS and Domestic SMS
• Delivery time target: ≤ 15 seconds from submit to receipt
• Message length: up to 300 characters per SMS
• Coverage: compatibility with Airtel, Jio, BSNL, MTNL, Vi networks
• Eligibility: bidder must be a Telemarketer license holder or Authorized Channel Partner of the relevant operator
• Contract flexibility: 25% adjustment to quantity or duration at issue and post-issuance (with consent for lumpsum work)
• BOQ items: Not populated; indicates service-level procurement rather than hardware
• Location specificity: procurement for East Champaran, Bihar
• Standards/Compliance: Not specified beyond operator licensing and Version-2 categorization
• Key differentiators: rapid delivery, operator compatibility, and licensed status

Terms, Conditions & Eligibility

• EMD/guarantees: Not specified in data; ensure readiness for standard bidder security if required
• Delivery terms: Delivery expectations centered on rapid SMS throughput; no explicit calendar dates
• Payment terms: Not defined in provided data; bidders should prepare standard terms (milestone/receipt-based)
• Documentation: GST, PAN, telecom-authorization proof, prior transactional SMS deployment evidence recommended
• Liability/penalties: 25% quantity/duration adjustment clause; post-award adjustments require consent
• Warranty/AMC: Not specified; infer ongoing support during contract tenure
• Eligibility criteria: Must hold telecom operator authorization or Telemarketer license; not specified on turnover or experience thresholds
• BOQ: No items listed; implies service-level agreement rather than goods