AIIMS Custom Services Tender New Delhi 2026 - EMD ₹190000, MSME Exemption, Service Support Standards

Tender Overview

The opportunity is with All India Institute Of Medical Sciences (aiims) under the Department of Health and Family Welfare for a custom services procurement in South Delhi, Delhi 110016. The bid requires an EMD of ₹190,000 and provides several EMD submission options (DD, FDR, BC) with hardcopy delivery within 5 days of bid end/opening. A mandatory condition is that the service provider must have a functional office in the consignee's state and offer a dedicated toll-free service line with an escalation matrix. The supplier must include prior government/PSU or renowned private-sector experience certificates along with PO references. Delivery, installation, and commissioning details are specified at the AIIMS New Delhi address. This tender emphasizes verification via certificates and strict submission timelines.

Technical Specifications & Requirements

No product-specific technical specs are listed. Extracted critical elements include: EMD ₹190,000; multiple EMD submission formats (DD/FDR/Banker’s Cheque) with upload and hardcopy delivery; evidence of prior government/PSU or notable private-sector supply experience; a dedicated service support number and escalation matrix; an on-site delivery/installation address at AIIMS, New Delhi 110029; mandatory certificates upload and adherence to overall bid documents as per ATC/Corrigendum; office presence in the state of the consignee; and a requirement for service/maintenance capability to be demonstrated.

Terms, Conditions & Eligibility

• EMD ₹190,000; submit via DD/FD/Banker’s Cheque in favour of AIIMS MAIN GRAINT; scanned proof plus hardcopy within 5 days of bid end/opening.
• MSME/NSIC exemption available with appropriate certificate.
• Office of Service Provider must be located in the consignee’s state; documentary evidence required.
• Dedicated toll-free service number and escalation matrix for support.
• Non-submission of required certificates/documents may lead to rejection.
• Delivery/installation at DEAN COMMITTEE ROOM, AIIMS NEW DELHI 110029 as applicable.
• Ensure submission of GST, PAN, experience certificates, and financial documents as per bid terms.