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Contract Bidding Open For Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Sep in SOUTH DELHI, DELHI

Bid Publish Date

09-Jan-2025, 5:58 pm

Bid End Date

21-Jan-2025, 6:00 pm

EMD

₹4,50,000

Progress

RA
Issue09-Jan-2025, 5:58 pm
Reverse AuctionCompleted
Award19-Mar-2026, 6:24 pm

Delhi Development Authority has released a public tender for Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome, Laser, Separate Drum & Tonner, Lower range); Sharp; OEM Authorised Service Provider, Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome, Laser, Separate Drum & Tonner, Mid Range); Sharp; OEM Authorised Service Provider, Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome, Laser, Separate Drum & Tonner, High range); Sharp; OEM Authorised Service Provider in SOUTH DELHI, DELHI. Quantity: 169. Submission Deadline: 21-01-2025 18: 00: 00. Download documents and apply online.

Authority & Contact

Technical Results

S.No Seller Date Status
1
D.N.U. COMPUTER SOLUTIONS   Under PMA
21-01-2025 12:56:25
2
GENEX INNOVATIONS   Under PMA
21-01-2025 17:06:12
3
PACE PUBLICATIONS   Under PMA
18-01-2025 17:31:19
4
PHONOMAX INDIA   Under PMA
20-01-2025 21:41:52
5
QUALITY BUSINESS SYSTEMS   Under PMA
20-01-2025 16:21:49
6
STANDARD OFFICE SOLUTIONS PRIVATE LIMITED   Under PMA
17-01-2025 15:47:42

Reverse Auction Results Final Prices

These are the final prices after the reverse auction event. Prices may be lower than initial bids.

Rank Seller Final Price Item
L1PHONOMAX INDIA   Under PMA Winner ₹97,98,397Item Categories : Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Sep
L2PACE PUBLICATIONS   Under PMA₹98,34,600Item Categories : Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Sep
L3QUALITY BUSINESS SYSTEMS   Under PMA₹98,45,500Item Categories : Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Sep

🎉 L1 Winner

PHONOMAX INDIA   Under PMA

Final Price: ₹97,98,397

Contract / Result Documents 1

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Reverse Auction Schedule

Completed

Start

05-Mar-2025, 1:00 pm

End

06-Mar-2025, 1:00 pm

Duration: 24 hours

Reverse Auction Document

✅ RA concluded. Check financial results for final rankings.

Tender Data

Bid Details

Quantity

169

Bid Type

Two Packet Bid

Bid Validity

60 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

RA Qualification Rule

50% Lowest Priced Technically Qualified Bidders

Tech Clarification Time

2 Days

Requirements

Min. Avg. Annual Turnover

100

Experience Required

3 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Separate Drum & Tonner, Lower range); Sharp; OEM Authorised Service Provider , Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Separate Drum & Tonner, Mid Range); Sharp; OEM Authorised Service Provider , Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Separate Drum & Tonner, High range); Sharp; OEM Authorised Service Provider

Authority Records

MINISTRY OF HOUSING AND URBAN AFFAIRSDELHI DEVELOPMENT AUTHORITY

BID & GeM Expert Consultancy

End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

Free consultation · 24h response

Documents 3

GeM-Bidding-7356108.pdf

Main Document

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Required Documents

1

Experience Criteria

2

Bidder Turnover

3

Certificate (Requested in ATC)

4

OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria

5

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

Key insights about DELHI tender market

What are the eligibility requirements for this tender?

The eligibility requirements include being a registered entity, having at least 3 years of experience in maintenance services for photocopier machines, and a minimum average annual turnover of 100 Lakhs. Bidders must provide proof of experience and an OEM Authorization Certificate from Sharp. If seeking exemption from these requirements, supporting documents must be uploaded for evaluation.

What certificates are needed to qualify for the tender?

Bidders must provide an OEM Authorization Certificate from Sharp, along with any documents that demonstrate compliance with experience and turnover requirements. These certificates are crucial for establishing eligibility for participation in the tender.

How is the registration process for the tender completed?

The registration process involves submitting the required documentation through the designated electronic platform as per the tender guidelines. This includes both technical and financial documents. Interested bidders should ensure their entity is registered with the platform before submission.

What document formats are accepted for submission?

The accepted document formats generally include PDF for all technical and financial documents. It's crucial for bidders to adhere to specific instructions outlined in the tender documentation regarding submission formats.

What are the technical specifications required for the photocopier machines?

The technical specifications are mainly centered around the ability to service monochrome and laser photocopier machines, both lower and higher range. Maintenance services must comply with the operational standards set by the OEM and align with industry norms.

What quality standards do the maintenance services need to meet?

Bidders must ensure that all services provided conform to the industry's quality standards and specifications established by the Ministry of Housing & Urban Affairs. This guarantees optimal operation and reliability of photocopier machines.

Are there compliance requirements for bidders to consider?

Yes, all bidders must comply with specifications laid out in the tender, including providing adequate documentation demonstrating their eligibility and adherence to service quality standards.

What are the conditions regarding the Earnest Money Deposit (EMD)?

The Earnest Money Deposit required for this tender is 450000. This amount must be submitted as part of the technical bid to demonstrate serious intent in participating in the procurement process.

What performance security is required after the bid is awarded?

Upon winning the bid, successful bidders may be required to submit a performance security, the amount and terms of which will be provided in the final contract, ensuring completion of the contractual obligations.

What are the payment terms outlined in the tender?

Payment terms typically involve milestone payments contingent upon service delivery. Specifics about payment schedules and conditions will be detailed in the final contract awarded to the successful bidder.

How will price evaluations be conducted?

The price evaluation will be based on the total value-wise evaluation methodology, during which technically qualified bids will be assessed primarily on their quoted prices, ensuring the best overall value is procured.

How should bids be submitted?

Bids must be submitted electronically via the designated portal, following the two-packet bid system, which comprises separate packets for technical and financial offers.

What key timelines and deadlines should bidders keep in mind?

While specific dates will vary, bidders should prepare to submit bids according to the schedule outlined in the tender documentation. Ensure to regularly check for updates regarding critical deadlines.

What is the process for evaluating and selecting bidders?

The evaluation and selection process will involve assessing both the technical submissions and the pricing of qualifying bids, with the lowest priced bids that meet the technical specifications receiving priority consideration.

How will bidders be notified of the results?

Notifications regarding the results of the tender evaluation will be sent to bidders as per the communication provided in the tender, typically through official channels identified in the tender documents.

What benefits do MSEs receive from this tender?

Micro, Small, and Medium Enterprises (MSEs) have provisions for exemptions concerning turnover and experience criteria, making it easier for them to participate and compete effectively in this procurement process.

Are there specific provisions for startups in this tender?

Yes, startups are also granted similar provisions as MSEs, allowing exemptions from specific eligibility criteria, thereby encouraging participation from newer businesses in the service provision sector.

Is compliance with 'Make in India' policies necessary for this tender?

While direct compliance requirements with 'Make in India' policies may vary, bidders are encouraged to incorporate local manufacturing and services in their proposals, aligning with the broader objective of promoting indigenous development.

Will there be considerations for local content rules in procurement?

Yes, bidders will need to be aware of local content and procurement rules as specified in the tender documentation. Proposals are encouraged to reflect a commitment to local sourcing where feasible.