GEM

Hindustan Petroleum Corporation Ltd housekeeping manpower tender Odisha Balasore 2025 ISI ISI-like standards not specified

Posted

24 Oct 2025, 05:37 pm

Deadline

04 Nov 2025, 11:00 am

EMD

₹2,00,000

Value

₹90,51,271

Progress

Issue24 Oct 2025, 05:37 pm
AwardPending
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Quantity

7

Bid Type

Two Packet Bid

Key Highlights

  • Brand/OEM requirements: None specified beyond HPCL procurement norms
  • Technical standards/certifications: Not specified; emphasize staffing compliance and depot safety
  • Special clauses: 25% quantity/duration adjustment right; dedicated support line + escalation matrix
  • Eligibility: Demonstrated capability to provide multi-category manpower at a refinery/depot site
  • Warranty/AMC: Not specified; focus on service continuity and escalation responsiveness
  • Penalty/Performance: Not detailed; ensure compliance with HPCL service terms and deadlines
  • Delivery/Installation: Depot premises in Balasore; shift-based manpower deployment
  • Submission readiness: EMD ₹200,000; organization must provide relevant experience certificates and staffing profiles

Categories 3

Tender Overview

Hindustan Petroleum Corporation Ltd invites bids for multiproject manpower services at depot premises in Balasore, Odisha (756001). The procurement covers diverse tasks: housekeeping, cleaning of drains/OWS, tea/coffee service with two biscuits, garden maintenance, grass cutting, and cleaning of railway track. Estimated tender value is ₹9,051,271 with an EMD of ₹200,000. The scope consolidates multiple service categories under a single tender, enabling integrated vendor management. The absence of a BOQ implies a flexible, category-based staffing approach and potential scope adjustments up to a 25% change in contract duration or quantity. Unique requirement includes dedicated service support lines and an escalation matrix for prompt issue resolution.

This opportunity targets service providers with competencies across housekeeping, horticulture, and light industrial cleaning within HPCL depot environments, emphasizing reliability, shift-based manpower deployment, and compliance with HPCL’s service standards. Key differentiators include multi-category staffing within one contract and the bidder’s ability to scale with quantity/duration adjustments while maintaining service continuity.

Technical Specifications & Requirements

  • Organization: Hindustan Petroleum Corporation Ltd (HPCL)
  • Location: Balasore, Odisha 756001
  • Service categories: Housekeeping, drains/OWS cleaning, tea/coffee service with two biscuits, garden maintenance, grass cutting, cleaning of railway track
  • Estimated value: ₹9,051,271; EMD: ₹200,000
  • Contract modifiers: Option to adjust quantity or duration up to 25% at contract issuance and thereafter
  • Support requirements: Dedicated toll-free service line and escalation matrix for service support; ATC document uploaded
  • BOQ: Not available; indicates category-based staffing and flexible scope
  • Delivery/maintenance context: Depot premises servicing with multi-category manpower deployment

Terms, Conditions & Eligibility

  • EMD: ₹200,000 (bank guarantee or online payment as per HPCL terms)
  • Service support: Dedicated toll-free telephone number and escalation matrix (9/11 access details)
  • ATC/documentation: ATC document uploaded by buyer; bidders must review and comply
  • Contract flexibility: Quantity/duration may be adjusted by up to 25%; bidder to accept revised scope
  • Documentation & eligibility: Basic bid submission requirements to be fulfilled; no BOQ data implies demonstration of multi-service staffing capability and prior HPCL-like experience may be advantageous

Key Specifications

  • Service categories include housekeeping, drains/OWS cleaning, tea/coffee service with two biscuits, garden maintenance, grass cutting, and railway track cleaning

  • Estimated contract value: ₹9,051,271; EMD: ₹200,000

  • Contract quantity/duration may be adjusted up to 25% at contract issuance and during execution

  • Dedicated toll-free service/support line and an escalation matrix (9/11 reference) must be provided

  • ATC document has been uploaded by the buyer and should be reviewed for compliance

Terms & Conditions

  • EMD of ₹200,000 required with bid submission

  • Contract scope includes multiple service categories at HPCL depot

  • Quantity/duration can be adjusted by up to 25% during contract

Important Clauses

Payment Terms

Not explicitly detailed; bidders should expect HPCL standard payment terms subject to contract and delivery acceptance

Delivery Schedule

Service deployment aligned with HPCL depot operations; exact start dates not provided

Penalties/Liquidated Damages

Not specified; bidders should prepare for performance-based penalties typical to depot services

Bidder Eligibility

  • Experience in supplying multi-category manpower to industrial/depot environments

  • Capability to deploy shift-based housekeeping, gardening, and cleaning teams

  • Demonstrable financial stability and compliance with GST/PAN requirements

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar multi-category manpower supply

4

Financial statements demonstrating financial stability

5

EMD submission proof (DD/online payment or bank guarantee)

6

Technical bid documents showing staffing capabilities and shift coverage

7

OEM authorizations or workforce certifications if applicable

8

Any HPCL-specific onboarding documents or safety compliance certificates

Frequently Asked Questions

How to bid for HPCL housekeeping manpower tender in Balasore 2025

To bid for HPCL in Balasore, ensure EMD of ₹200,000 is submitted; prepare a multi-category staffing plan covering housekeeping, drains cleaning, tea/coffee service, and garden maintenance. Include GST, PAN, experience certificates, and financials. Review the ATC and escalation matrix in the uploaded document before submission.

What documents are required for HPCL housekeeping services tender in Odisha

Submit GST certificate, PAN card, experience certificates for similar work, financial statements, EMD receipt, technical bid detailing staffing plan, and any OEM authorizations if applicable. ATC document must be acknowledged and complied with, along with proof of dedicated support lines.

What is the EMD amount for HPCL Balasore service tender 2025

The EMD amount is ₹200,000. Bidders may submit via demand draft or online payment as per HPCL terms; ensure payment is documented with the bid and the EMD is valid through the evaluation period to avoid disqualification.

What categories of services are included in HPCL Balasore tender

The tender covers housekeeping, cleaning of drains/OWS, tea/coffee service with two biscuits, garden maintenance, grass cutting, and cleaning of railway track. A combined staffing approach is expected with credible deployment across all categories.

When can contract quantity or duration be adjusted for HPCL tender

Contract terms allow adjustment up to 25% of quantity or duration at the time of contract issuance and during execution, requiring bidder acceptance of revised scope and continued service delivery without interruption.

What support and escalation requirements are asked by HPCL for this tender

Bidders must provide a dedicated toll-free service line and an escalation matrix with 9/11 contact details. This ensures rapid issue resolution for on-site manpower, with documented escalation paths for service failures or staffing shortfalls.

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