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GEM

Health & Family Welfare Department Delhi Outsourcing Public Service Delivery for DEO Attendance & Software Services 2026

Bid Publish Date

05-Feb-2026, 2:16 pm

Bid End Date

23-Feb-2026, 4:00 pm

Value

₹1,77,59,380

Location

NORTH DELHI , DELHI

Progress

Issue05-Feb-2026, 2:16 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Tender Overview

Organization: Health & Family Welfare Department, Government of NCT of Delhi. Procurement: Outsourcing delivery of public service as a project, including biometric/facial recognition attendance, DEO deployment, application development, deployment, maintenance, and software integration. Estimated Value: ₹1,77,593,79; Location: Delhi, with hospital deployment consideration. Start/End Dates: Not specified in data; contract terms allow extension. Unique Aspect: ATC mandates PSU eligibility, e-PBG for performance security, and wage compliance under GNCT Delhi orders. This tender emphasizes payroll transparency, statutory benefits, and biometric attendance integration for hospital duty and payroll systems.

Technical Specifications & Requirements

  • Service Scope: Deployment of biometric/facial recognition attendance system for hospital staff; support for payroll alignment and wage compliance.
  • Contract Extensibility: Option to extend contract for up to two additional years on same terms.
  • Eligibility Constraints: Only Central/State PSUs may participate; other bidders may be rejected.
  • Standards & Compliance: ESI/EPF, GST applicability, and labour wage compliance per GNCT Delhi circulars; e-PBG-based performance security mandated.
  • Delivery & Safety: Works to comply with safety norms for staffing and high-risk environments as per ATC.
  • Documentation: Upload of required certificates to avoid bid rejection; ATC adds mandatory attestations.

Terms, Conditions & Eligibility

  • EMD/Performance: EMD details not specified; e-PBG performance security required.
  • Payment Terms: Wage payments to outsourced workers per GNCT Delhi circular; payment certificates to accompany wage compliance.
  • Wage & Benefits: ESI/EPF, statutory benefits, and monthly wage payment certificates required with every bill.
  • Contract Duration: Initial term with potential two-year extension; quantity/duration adjustments up to 25% allowed at contract issue and within terms.
  • Liability & Insurance: Contractor to secure liability coverage; safety measures for workplace and public safety.
  • Documentation: GST, PAN, experience certificates, financial statements, and OEM authorizations as applicable.

Key Specifications

  • Biometric/facial recognition attendance system deployment

  • Wage payment compliance aligned with GNCT Delhi circulars

  • e-PBG based performance security

  • PSU eligibility restriction for bidders

  • Potential 2-year contract extension on same terms

  • GST applicable at prevailing rates

Terms & Conditions

  • Option to increase/decrease contract quantity up to 25% at contract issue

  • Only Central/State PSUs eligible to participate

  • Performance security to be submitted via e-PBG

Important Clauses

Payment Terms

Wage payments to outsourced workers must follow GNCT Delhi circulars; payment certificates required with each bill.

Delivery Schedule

Not explicitly stated; contract duration allows up to 25% variation and possible 2-year extension.

Penalties/Liquidated Damages

Not detailed in provided data; ensure bid documents specify LD provisions in ATC.

Bidder Eligibility

  • Only Central/State PSUs eligible to participate

  • Experience in outsourcing delivery of public services

  • Compliance with GNCT Delhi wage, ESI/EPF, and GST requirements

Documents 5

GeM-Bidding-8919528.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar outsourcing projects

4

Financial statements (audited, where applicable)

5

ESI/EPF compliance documents

6

GST payment details and returns (as required)

7

Technical bid documents and certificates

8

OEM authorizations or authorized signatories (if applicable)

9

Performance security via e-PBG (as mandated)

Frequently Asked Questions

Key insights about DELHI tender market

How to bid for the Delhi Health & Family Welfare outsourcing tender in 2026?

Submit the required bid documents via the e-procurement portal, including GST, PAN, experience certificates, financials, and OEM authorizations. Ensure PSU eligibility, upload ESI/EPF compliance, and provide a bid with the e-PBG performance security as specified by ATC.

What documents are required for the Delhi biometric attendance tender 2026?

Bidders must provide GST certificate, PAN, experience letters for similar outsourcing, audited financial statements, ESI/EPF compliance, technical bid documents, OEM authorizations if applicable, and e-PBG security as per circulars; ensure all certificates are current.

What are the technical specifications for biometric attendance systems in this tender?

System must support biometric/facial recognition attendance and integrate with hospital payroll; ensure compatibility with wage compliance as per GNCT Delhi circulars; exact hardware specs are not provided, but biometric accuracy and secure data handling are essential.

When is the payment processing timeline for outsourced workers in Delhi?

Wages must be paid by the 7th or 10th of the next month depending on worker count; contractor must provide a certificate with each bill confirming adherence to acquaintance rolls and labor laws.

What are the eligibility criteria for bidders in the Delhi PSU tender 2026?

Only Central/State PSUs may participate; bidders must demonstrate prior outsourcing experience, GST compliance, ESI/EPF adherence, and provide necessary financial statements to prove capacity.

What is the extent of contract extension allowed for this Delhi project?

The contract can be extended for up to two years beyond the initial term, on the same terms and conditions, based on satisfactory performance and per order dated 03.06.2025.

What is the significance of e-PBG in this Delhi health tender 2026?

Performance security must be provided via electronic Bank Guarantee; banks must issue a valid e-PBG from a nationalized/scheduled bank to ensure bid security and contract performance.

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