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Directorate Of Medical Education And Training Uttar Pradesh CMC for Pre-owned TrueNat Machine Tender 2026 - Molbio Comprehensive Maintenance Contract

Bid Publish Date

01-Jul-2026, 11:54 am

Bid End Date

14-Jul-2026, 12:00 pm

Value

₹94,400

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Progress

Issue01-Jul-2026, 11:54 am
Corrigendum11-Jul-2026
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 3

Tender Overview

The Directorate Of Medical Education And Training (Uttar Pradesh) invites bids for a Comprehensive Maintenance Contract (CMC) / AMC for pre-owned TrueNat machine equipment from Molbio. Estimated value is ₹94,400 with no listed EMD amount. Location details are not disclosed in the summary data. The procurement focuses on ongoing service and maintenance capabilities for an existing diagnostic platform, with emphasis on contract flexibility and reliable support infrastructure. A key differentiator is the inclusion of a dedicated service hotline for post-sale support. This opportunity falls under the medical education and training department’s equipment maintenance remit, targeting vendors with technical proficiency in TrueNat devices and Molbio systems.

Technical Specifications & Requirements

  • No technical specifications are published in the tender data; bidders should prepare to address AMC/CMC for a pre-owned Molbio TrueNat system
  • Service scope includes routine maintenance, fault diagnosis, parts replacement, and software updates where applicable
  • Required support capability includes a dedicated toll-free service number for rapid response
  • The contract may be subject to Buyer Clauses allowing quantity or scope adjustments up to 25% at contract issue and, subsequently, up to 25% via amendment
  • Emphasis on vendor capability to deliver timely service and maintain equipment uptime for diagnostic purposes

Terms, Conditions & Eligibility

  • 25% quantity/duration variation allowed by the buyer for contract amendments
  • Dedicated/toll-free service support must be provided by the bidder/OEM
  • EMD status: not specified in the data; bidders should confirm at bid submission
  • Other standard bid documents likely required include GST, PAN, experience certificates, financial statements, and OEM authorizations
  • No BOQ items are listed; the contract revolves around maintenance services for a pre-owned device and related software/firmware support

Key Specifications

    • Product/service: Comprehensive Maintenance Contract (CMC/AMC) for pre-owned Molbio TrueNat diagnostic machine
    • Estimated value: ₹94,400
    • Delivery/response: dedicated toll-free service support required
    • Variability clause: contract quantity/duration may be increased up to 25%
    • BOQ: no items listed; emphasis on service scope, uptime, and support

Terms & Conditions

  • 25% optimization window for quantity/duration

  • Dedicated toll-free service line required

  • EMD and standard submission documents to be confirmed

  • No BOQ lines; focus on AMC/CMC for TrueNat device

Important Clauses

Payment Terms

Not explicitly stated; bidders should seek confirmation of interim payments linked to service milestones in the formal tender documents

Delivery Schedule

Response times and on-site service windows to be defined in the final contract; initial maintenance visit timeline to be clarified

Penalties/Liquidated Damages

Not specified in the provided data; warranty/penalty terms to be negotiated in the contract

Bidder Eligibility

  • Experience in AMC/CMC for diagnostic medical equipment, specifically TrueNat/Molbio systems

  • Audited financial statements supporting capability to undertake service contracts

  • OEM authorization for Molbio TrueNat devices or proven service capability with OEM support

  • GST registration and PAN details active for bidding

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Customized AMC/CMC for Pre-owned Products - TrueNat machine; Molbio; Comprehensive Maintenance Contract (CMC); UNDEFINED; No

Advisory Bank

State Bank of India

ePBG Percentage

5%

ePBG Duration (Months)

14

Delivery Details

Delivery Locations

1

Delivery Cities

Saharanpur

Delivery Pincodes

247232

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
GAGAN GARG247232,Ambala Road, Beedpur, Uttar PradeshSaharanpurUttar Pradesh2472321-Number of months within the contract period for which service is required : 12

Authority Records

MEDICAL EDUCATION DEPARTMENT

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Documents 6

GeM-Bidding-9542007.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST certificate

2

PAN card

3

Experience certificates (similar AMC/CMC for diagnostic equipment)

4

Financial statements (last 1-2 years)

5

EMD/Security deposit details (if applicable, amount unspecified)

6

Technical bid documents outlining AMC/CMC scope

7

OEM authorization certificates for Molbio TrueNat equipment

8

Any service-level agreement (SLA) templates or capability statements

Corrigendum Updates

1 Update
#1

Update

11-Jul-2026

Extended Deadline

14-Jul-2026, 12:00 pm

Opening Date

14-Jul-2026, 12:30 pm

Frequently Asked Questions

Key insights about UTTAR PRADESH tender market

How to bid for UP TrueNat maintenance tender 2026?

Bidders must submit GST, PAN, experience certificates, financial statements, OEM authorizations, and technical bid documents. Ensure Molbio TrueNat AMC experience, demonstrate toll-free service capability, and confirm the 25% contract variation clause. Verify submission deadlines and any EMD requirements in the final tender pack.

What documents are required for Molbio TrueNat CMC in UP?

Required documents include GST certificate, PAN card, experience certificates in diagnostic device AMC, financial statements, EMD details, technical bid, and OEM authorization. Ensure Molbio OEM access or equivalent service capability with OEM support and provide SLA references.

What are the service scope and standards for TrueNat AMC?

The scope covers routine maintenance, fault diagnosis, parts replacement, software updates where applicable, and dedicated toll-free support. No explicit IS/ISO standard is listed; bidders should reference OEM maintenance guidelines and ensure uptime commitments in the final SLA.

When is the delivery window for UP TrueNat CMC tender?

The data provides no fixed delivery date. Final contract will define response times and on-site service windows; bidders should prepare for rapid onsite attendance and confirm SLAs during bid submission.

What are the 25% contract variation rights for this tender?

The buyer may increase/decrease contract quantity or duration up to 25% at the time of contract issue, and up to 25% thereafter. Bidders must accept revised scope under these terms and maintain performance standards.

What constitutes eligibility for the UP medical equipment AMC tender?

Eligibility requires demonstrable AMC/CMC experience on diagnostic equipment like TrueNat, valid GST/PAN, financial capacity, and OEM authorization. Priority is given to bidders with direct Molbio support capabilities or verified OEM-backed service networks.

What is the required service support capability for this tender?

Bidders must provide a dedicated toll-free service number and ensure immediate access to technical assistance. This support must align with the contract terms and enable timely troubleshooting for pre-owned Molbio TrueNat systems.

What is the estimated contract value and payment expectations?

Estimated value is ₹94,400. Specific payment milestones are not listed; bidders should confirm payment terms, including any interim payments tied to maintenance milestones, in the final tender documents.

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