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Savitribai Phule National Institute Of Wcd AMS for Desktops, Laptops & Peripherals Tender Indore 2026 - HP/Lenovo/Acer Annual Maintenance Service ISO 9001

Bid Publish Date

07-Jul-2026, 9:58 am

Bid End Date

18-Jul-2026, 10:00 am

Value

₹1,34,000

Progress

Issue07-Jul-2026, 9:58 am
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

21

Bid Type

Two Packet Bid

Categories 3

Tender Overview

Savitribai Phule National Institute Of Wcd invites bids for Annual Maintenance Service covering Desktops, Laptops and Peripherals including All In One PC; HP, Lenovo, Acer brands. The estimated value is ₹134,000.00 with no BOQ items listed. Location is Indore, reflecting a state-wide procurement context in Madhya Pradesh. The scope focuses on routine maintenance, spares management, and service delivery across desktop PCs, laptops and peripherals as specified in buyer terms. Bid terms allow scale adjustments up to 25% during contract issuance or execution, with service expansion subject to provider consent. The tender uses GE M terms, and the ATC confirms EMD/Performance Security submission options including DD and FDR in favor of SPNIWCD RCI. Unique aspect is the limited technical specification in the data, requiring bidders to demonstrate organizational capability and compliance with contract variations.

Technical Specifications & Requirements

  • Product/Service: Annual Maintenance Service for Desktops, Laptops and Peripherals including All In One PC across HP, Lenovo, Acer lines
  • Estimated value: ₹134,000.00; no BOQ items available
  • Delivery/Service location: Indore; service delivery terms aligned with GeM ATC
  • Requirements focus on technical capability, equipment readiness, and post-installation support; no explicit IS/ISO standards listed but bid is governed by standard procurement terms
  • EMD/Performance Security: options include Account Payee DD or FDR payable to SPNIWCD RCI, to be delivered within 15 days of award
  • Documentation: bidders must satisfy ATC and any corrigendum with required certificates and documents
  • No specific warranty period stated; rely on ATC terms for post-award service expectations

Terms, Conditions & Eligibility

  • EMD/Performance Security: DD or FDR acceptable; must be in favour of SPNIWCD RCI, Indore; hard copy to be delivered within 15 days of award
  • Contract variation clause: up to 25% increase in quantity or duration during contract execution; requires bidder consent
  • Financial standing: bidders must not be under liquidation or bankruptcy; provide undertaking
  • Certificates: failure to upload required certificates/documents can lead to rejection; comply with ATC and corrigendum
  • Delivery & payment: standard procurement terms apply per GeM GTC; actual delivery timeline not specified in data; payment terms not detailed
  • Warranty/Support: not explicitly specified; rely on ATC for post-sale support expectations

Key Specifications

  • Product/Service: Annual Maintenance Service for Desktops, Laptops and Peripherals

  • Brands: HP, Lenovo, Acer (All In One PC; Desktop PC; Laptop)

  • Estimated value: ₹134,000.00

  • Location: Indore

  • EMD/Performance Security: DD or FDR in favour of SPNIWCD RCI; delivery of hard copy within 15 days

  • Contract modification: up to 25% quantity/duration adjustment with consent

  • Documentation: adherence to ATC and corrigendum; certificates required

Terms & Conditions

  • EMD/submission via DD or FDR in favour of SPNIWCD RCI, Indore; hard copy due within 15 days

  • Contract quantity/duration may be increased up to 25% during execution with bidder consent

  • Adequate compliance certificates must be uploaded; non-submission leads to rejection

Important Clauses

Payment Terms

Not explicitly specified in data; governed by GeM GTC and ATC; bidders should anticipate standard procurement payment terms per GeM unless stated otherwise

Delivery Schedule

No explicit delivery schedule provided; ATC indicates post-award security and service delivery obligations; bidders should plan for Indore-based AMS deployment as per contract

Penalties/Liquidated Damages

No explicit LD details in data; standard GeM terms and ATC may apply; bidders should seek clarity on penalties during bid submission

Bidder Eligibility

  • Not under liquidation, court receivership, or bankruptcy

  • Demonstrated experience in annual maintenance services for desktops, laptops, and peripherals

  • Financial stability with necessary turnover and supporting documents

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Annual Maintenance Service - Desktops, Laptops and Peripherals - All In One PC; hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - All In One PC; Lenovo , Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Lenovo , Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer , Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; hp

Authority Records

MINISTRY OF WOMEN AND CHILD DEVELOPMENT

BID & GeM Expert Consultancy

End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

Free consultation · 24h response

Documents 5

GeM-Bidding-9343565.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST certificate

2

PAN card

3

Experience certificates for similar AMS contracts

4

Financial statements (income/turnover)

5

EMD submission document or proof of security deposit options (DD/FDR as applicable)

6

Technical bid documents and compliance certificates

7

OEM authorizations for HP, Lenovo, Acer (if required by ATC)

8

Any certificates referenced in ATC or corrigendum

Frequently Asked Questions

Key insights about MADHYA PRADESH tender market

How to bid for the Desktops and laptops AMS tender in Indore 2026

Bidders must submit GST, PAN, experience certificates, financials, and EMD per ATC. Provide OEM authorizations for HP/Lenovo/Acer and technical compliance documents. The contract allows up to 25% scope change; ensure acceptance of variation. Delivery terms align with GeM GTC; review corrigenda for exact criteria.

What are the EMD/submission requirements for SPNIWCD RCI AMS

Submit an Account Payee DD or Fixed Deposit Receipt in favour of SPNIWCD RCI, Indore. If using DD/FDR, upload scanned copy and deliver the hard copy within 15 days of award. Ensure BGBP or PBG terms per GeM GTC are observed.

Which brands and product categories are covered in this tender

Scope includes All In One PC, Desktops, Laptops, and Peripherals from HP, Lenovo, Acer. Maintenance service for desktops, laptops, and peripherals across these brands is requested; ensure service capability across these line items.

What documents prove eligibility for the Indore maintenance tender

Provide GST, PAN, experience certificates for similar AMS contracts, financial statements showing stability, and AO certifications. Upload OEM authorizations if required by ATC and Corrigendum; failure to provide may result in rejection.

When is the expected delivery/AMS start for Indore contract

Delivery schedule is not explicitly stated; anticipate post-award service initialization following GeM GTC timelines. Ensure readiness for on-site maintenance across Desktops, Laptops, and Peripherals in Indore without delay.

What are the renewal or variation terms for the AMS contract

Contract allows up to 25% increase in quantity or duration during issuance and execution, subject to bidder consent. Plan for potential scope expansion and confirm pricing alignment before award.

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