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Police Department Kerala CCTV System Repair & Overhauling Service Tender Kollam Kerala 2025 (V2)

Bid Publish Date

28-Nov-2025, 8:20 pm

Bid End Date

08-Dec-2025, 9:00 pm

EMD

₹11,500

Value

₹11,43,768

Progress

Issue28-Nov-2025, 8:20 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 5

Tender Overview

The Police Department Kerala intends a Repair and Overhauling Service contract for the Camera for CCTV System (V2); Unbranded–INFINITY at the Kollam, Kerala 689695 location. Estimated value is ₹11,43,768 with an EMD of ₹11,500. Scope covers maintenance on buyer premises or service provider premises; no BOQ items listed. The tender emphasizes flexible contract quantity/duration up to 25% and allows an Excess Settlement option for additional charges with proper documentation. The procurement targets qualified service providers capable of ongoing CCTV system repair and overhaul, using generic/unbranded camera components. Unique aspect: explicit 25% adjustment and addon invoicing mechanism to manage variability in service demand.

Technical Specifications & Requirements

  • Product category: CCTV system repair/overhaul for camera units (V2) with unbranded Infinity components.
  • No technical specifications documented in the BOQ; bidders should align with typical CCTV maintenance requirements, including fault diagnosis, component replacement, sensor calibration, lens cleaning, firmware checks, and uptime preservation.
  • EMD: ₹11,500. Estimated contract value: ₹11,43,768. Delivery/installation locations: buyer premises or service provider premises depending on service model.
  • Key compliance concepts include qualifying for generic repair contracts and ability to provide documentation for service levels, approvals, and warranty where applicable.

Terms, Conditions & Eligibility

  • Quantity/duration adjustment: up to 25% at contract issuance and post-issuance.
  • Excess settlement: service providers may invoice additional charges up to a defined percentage with mandatory supporting documents.
  • Submission prerequisites: bidders must upload all certificates/documents sought in the Bid Document, ATC, and Corrigendum.
  • Emphasis on providing complete statutory documents (GST, PAN, etc.) as part of bid submission; non-submission risks rejection.
  • No explicit BOQ items; focus on service capability and compliance with tender terms.

Key Specifications

  • Product/service: CCTV camera repair/overhauling for V2 cameras (Unbranded Infinity)

  • Estimated value: ₹11,43,768

  • EMD: ₹11,500

  • Location: Kollam, Kerala

  • Delivery/installation: Buyer Premises or Service Provider Premises

  • Flexibility: contract quantity/duration up to 25%

Terms & Conditions

  • EMD amount and submission proof required

  • 25% quantity/duration adjustment allowed

  • Excess settlement invoicing with supporting documents

Important Clauses

Payment Terms

Excess settlement option allows additional charges up to a specified percentage with documentation; exact percentage not disclosed.

Delivery Schedule

Delivery/overhaul work to be performed at buyer premises or service provider premises as agreed; no fixed dates published.

Penalties/Liquidated Damages

Not explicitly provided in terms; standard tender practice may apply LDs for non-performance or delayed service.

Bidder Eligibility

  • Experience in CCTV repair/overhaul services for government or large premises

  • Demonstrated financial stability via recent financial statements

  • Compliance with GST and PAN requirements and valid certifications

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Repair and Overhauling Service - Camera for CCTV System (V2); Unbranded--INFINITY; Yes; Buyer Premises, Service Provider Premises

Authority Records

HOME DEPARTMENTPOLICE DEPARTMENT

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Documents 8

GeM-Bidding-8648376.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Payment Terms & Condition

PAYMENT

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates related to CCTV repair/overhauling

4

Financial statements for recent year

5

EMD deposit proof (₹11,500)

6

Technical bid documents (methodology, approach, timelines)

7

OEM authorizations or service-provider certifications (if applicable)

Frequently Asked Questions

Key insights about KERALA tender market

How to bid for the CCTV repair tender in Kollam Kerala 2025?

Bidders should prepare the EMD of ₹11,500 and submit GST, PAN, experience certificates, and financial statements along with technical bid documents. Ensure compliance with the buyer’s ATC, Corrigendum, and the requirement for 25% quantity/duration flexibility. Include OEM authorizations if applicable.

What documents are required for Kerala police CCTV service bid?

Submit GST certificate, PAN card, recent experience certificates in CCTV repair/overhaul, financial statements, EMD proof, and technical bid documents. Include any OEM authorizations and service capabilities demonstrating ability to work at buyer or service-provider premises.

What are the technical expectations for CCTV repair in Kollam?

No explicit BOQ specs; bidders should present capabilities for fault diagnosis, lens and sensor calibration, firmware checks, component replacement, and routine maintenance for V2 CCTV cameras with Infinity components. Provide service methodology and response times to align with government procurement standards.

What is the EMD amount for the Kollam CCTV tender 2025?

The tender requires an EMD of ₹11,500. Prepare payment proof via online transfer or demand draft as per tender guidelines, and attach with the technical bid submission to avoid rejection.

When can quantities or contract duration be adjusted for this tender?

Contract quantity or duration can be increased or decreased by up to 25% at the time of contract issuance, and the same limit applies post-issuance, with bidders obligated to accept the revised scope.

What is the location for the CCTV repair tender?

Tender is issued for the Police Department, Home Department Kerala, Kollam 689695. Service delivery can occur at the buyer premises or the service provider’s premises per contract terms.

Are there excess charges allowed in the invoice for this contract?

Yes, the Excess Settlement clause allows additional charges up to a defined percentage of the item-level total, subject to mandatory supporting documents and declaration at invoice creation; ensure all add-ons are clearly documented.

What certificates are mandatory to avoid bid rejection?

Bidders must upload all certificates sought in the Bid Document, ATC, and Corrigendum, including GST, PAN, and relevant CCTV repair certifications. Missing documents can lead to bid rejection.

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