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Kendriya Vidyalaya Sangathan AMC for Computers, Printers & Network Switches Tender 2026 India

Bid Publish Date

23-Jun-2026, 9:51 am

Bid End Date

03-Jul-2026, 10:00 am

Value

₹3,75,000

Location

NAGPUR , MAHARASHTRA
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Progress

Issue23-Jun-2026, 9:51 am
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 10

TECHNICAL SERVICES OTHER SERVICE OFFICE EQUIPMENTS IT AND TELECOMMUNICATIONS COMPUTERS TELECOM EQUIPMENT IT EQUIPMENT WATER LEVEL RECORDER NETWORK SWITCHES MICROCENTRIFUGES

Tender Overview

Kendriya Vidyalaya Sangathan invites bids for an Annual Maintenance Contract (AMC/CMC) covering pre-owned computers, printers and network switches. The estimated contract value is ₹3,75,000 with a scope that may include maintenance, service support, and potentially on-site visits. The procurement focuses on standard IT peripherals used across KV campuses, with a flexible quantity/duration clause up to 25%. This tender emphasizes post-warranty or ongoing support for existing IT assets, not new equipment. The agreement aims to ensure uptime, timely repairs, and reliable spare parts for critical educational infrastructure.

Technical Specifications & Requirements

  • Scope: AMC/CMC for pre-owned IT hardware including computers, printers and network switches across KV sites
  • Items: Category-wide IT maintenance for devices (no BOQ items listed)
  • Duration/Variants: 25% quantity/ duration variation permitted at contract issue and thereafter
  • EMD: Not specified in available data
  • Standards/Quality: Any applicable L1/L2 service levels, response times, and OEM support as per contract terms; no explicit standard codes provided
  • Deliverables: Scheduled preventive maintenance, break/fix services, parts replacement, and software/firmware updates as required by devices
  • Location: Nationwide via Kendriya Vidyalaya Sangathan network (India)
  • Additional: Emphasis on timely service and compatibility with pre-owned hardware lifecycle

Terms, Conditions & Eligibility

  • EMD: Amount not specified in tender data; bidders should verify during bid submission
  • Experience: Prior experience in AMC/CMC for IT hardware (computers, printers, network gear) preferred
  • Delivery/Response: Service delivery and on-site support timelines to be defined in contract
  • Payment Terms: To be specified in the contractual agreement; typical government AMC terms apply
  • Documents: GST, PAN, company registration, experience certificates, financials, OEM authorizations
  • Warranty/Penalties: Clauses on service levels and potential penalties to be detailed in the award
  • Variation Clause: 25% scope/quantity variation allowed with consent; post-award increments up to 25%

Key Specifications

  • Product/service: AMC/CMC for pre-owned computers, printers and network switches

  • Estimated value: ₹3,75,000

  • Variation allowance: up to 25% in quantity or contract duration

  • Delivery location: nationwide KV campuses/centers

  • Quality/essentials: on-site service, preventive maintenance, parts replacement

  • Experience: prior AMC/CMC for IT hardware recommended

  • Documentation: GST, PAN, financials, OEM authorizations

Bidder Eligibility

  • Experience in providing AMC/CMC for IT hardware (computers, printers, switches)

  • Financial stability evidenced by last 3 years’ financial statements

  • Valid GST registration and PAN

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Customized AMC/CMC for Pre-owned Products - 375000; AMC FOR COMPUTER, PRINTERS AND NETWORK SWITCHES; Annual Maintenance Contract (AMC); Quarterly; Yes

Authority Records

MINISTRY OF EDUCATIONSCHOOL EDUCATION AND LITERACY DEPARTMENT

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Documents 5

GeM-Bidding-9506263.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Payment Terms & Condition

PAYMENT

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN)

3

Company/organization registration documents

4

Experience certificates for AMC/CMC of IT hardware

5

Financial statements for the last 3 years

6

EMD submission proof (if applicable in final terms)

7

Technical bid documents and compliance statements

8

OEM authorization letters for branded components (if required)

Frequently Asked Questions

How to bid for the Kendriya Vidyalaya AMC in India 2026

Bidders should prepare GST, PAN, and financial credentials, plus experience certificates for IT hardware AMC. Verify OEM authorizations if branded components are used. Submit technical and financial bids with compliance statements, and be ready to accept 25% variation in quantity/duration after contract award.

What documents are required for KV AMC tender submission

Required documents include GST registration, PAN, company registration, last 3 years’ financial statements, experience certificates for AMC of IT hardware, OEM authorizations, and technical bid documents. Ensure on-time submission through the designated portal and provide any requested certifications.

What are the eligibility criteria for IT hardware AMC in KV

Eligibility includes demonstrable AMC experience for computers, printers, and switches, valid GST and PAN, and financial stability. Preference for vendors with prior government or large-organization maintenance contracts and demonstrated service-level performance commitments.

What is the variation clause in this procurement

The contract allows up to 25% variation in contract quantity or duration at the time of issue, and again post-award with consent. Bidders must agree to such adjustments and may need to extend services or quantities accordingly.

What are the payment terms for KV AMC tender

Payment terms will be defined in the contract; typical arrangements may include milestone-based or on-monthly invoicing after service delivery, with standard government procurement norms. Ensure readiness to accept terms outlined in the final agreement.

What spare parts and response times are expected

Expect on-site service with preventive maintenance, prompt break/fix response, and parts replacement within agreed SLAs. Since no standard codes are specified, bidders should propose measured response times and warranty coverage in the technical bid.

How to verify OEM authorizations for KV tender

Obtain and submit OEM authorization letters for brands used in computers, printers, and switches. Ensure letters cover service capabilities, parts availability, and repair expertise, aligning with KV’s AMC requirements.

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