Invitation to Bid - Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp,Annual Maintenance in KOLKATA, WEST BENGAL

The eligibility requirements include being a registered entity with proven experience in providing maintenance services for desktops, laptops, and peripherals. Additionally, bidders must demonstrate financial stability by presenting their turnover figures related to similar services.

Bidders must submit documents including proof of relevant experience, financial turnover statements, and any additional certificates requested in the Additional Terms and Conditions (ATC). If seeking an exemption, supporting documents must also be included.

To register for participating in the tender, bidders must follow the registration process outlined on the official platform used for the bidding. Upon registration, they will gain access to tender-specific documentation and instructions.

All submitted documents should be in recognized formats, typically including PDF and other commonly used file types. Ensure documents are clear and easily readable when uploading.

Vendors must demonstrate the ability to provide maintenance for a wide range of devices, including desktops, laptops, and peripherals, with a focus on quality standards and service capacity.

Yes, compliance with specified quality standards related to the maintenance and servicing of IT devices is mandatory, ensuring that service delivery meets the expectations outlined in the tender.

Bids will be evaluated based on several testing criteria, including the technical proficiency demonstrated in the proposals, the proposed maintenance plan, and financial feasibility.

Bidders are advised to check the tender documentation for specific EMD requirements, including the amount and submission guidelines, which secure the bidder's commitment to the tender process.

Yes, performance security is typically required and must be submitted within the specified timeframe post-award to ensure compliance with the contract obligations.

Payment terms will be outlined in the tender documentation. It is crucial for bidders to review these terms to understand the payment schedule and any conditions associated with payment processing.

Bids will be assessed through a combination of technical capability and financial offerings, focusing on value metrics as defined in the evaluation methodology provided in the tender.

The results of the bid evaluation will be communicated to participating bidders according to the specific schedule indicated in the tender documentation.

Micro, Small, and Medium Enterprises (MSEs) may receive benefits such as relaxed eligibility criteria and additional scoring in the evaluation process to enhance their participation opportunities.

Yes, recognized startup companies may benefit from special provisions, including exemptions from specific eligibility criteria and supportive evaluation measures to promote their participation.

This tender supports the 'Make in India' policies by encouraging local sourcing and the participation of Indian manufacturers and service providers, thus promoting domestic industrial growth.

Yes, vendors must adhere to local content rules as applicable, ensuring that a specified percentage of the goods or services provided originate from local production to support the national initiative.