Directorate Of Technical Education And Training Multifunction Printer Tender Jalpaiguri West Bengal 2026

Tender Overview

The Directorate Of Technical Education And Training, West Bengal, invites bids for the supply, installation, testing, commissioning of multifunction printers (print, scan, copy) with operator training and statutory clearances at the consignees in Jalpaiguri, 734006. The scope encompasses performance-based delivery under an option clause allowing ±25% quantity variation. The OEM must provide 10 years of manufacturing experience, and the bidder's offices must be within 90 km of several districts (Coochbehar, Jalpaiguri, Darjeeling, Alipurduar). Demonstrations prior to delivery, rapid 24-hour service after calls, and comprehensive aftersales support are mandatory. The contract requires OEM certificates and product catalogs, along with GST compliance and quarterly GST returns acknowledgement. The offering should include full lifecycle support, including installation, training, maintenance, and statutory approvals. Unique aspects include demonstration requirements, extended service coverage, and detailed OEM accountability for warranty and on-site service. This procurement is targeted at government education and skill development institutions in West Bengal, with emphasis on reliability, quick response, and nationwide service capability.

Technical Specifications & Requirements

• Product category: Multifunction Printer (Print, Scan, Copy)
• Scope of supply: Supply, Installation, Testing, Commissioning, Training of printers and operator training
• Manufacturer requirement: ** OEM with 10 years manufacturing experience**
• Service requirements: 24-hour service after call logging; service centers in INDIA with installation, commissioning, and troubleshooting
• Demonstration: Product demonstration prior to delivery; real-time performance verification
• Documentation: OEM product catalog/brochure; detailed Make/Model information
• Compliance: GST returns acknowledgement for the last quarter of FY 2024-25; PAN/GST certificates required
• Delivery and option clause: bidders must comply with ±25% quantity variation at contracted rates, with delivery timelines aligned to original orders
• Warranty: OEM warranty certificates required at delivery; on-site rectification during warranty period
• Location constraint: bidder offices within 90 km of specified districts in West Bengal
• Debarment: bidders must not be blacklisted by State or Central government bodies

Terms, Conditions & Eligibility

• OEM experience: at least 10 years in manufacturing the specified equipment
• Office proximity: bidder’s office within 90 km of Cooch Behar, Jalpaiguri, Darjeeling & Alipurduar districts
• Demonstration: product demonstration prior to delivery is mandatory
• Service response: service within 24 hours after logging of call
• Certification: OEM product catalog/brochure with specifications; copies of recognition of GST returns for last quarter 2024-25
• Documentation: submit OEM name, model numbers, and complete catalog; ensure warranty documents from OEM
• Debarment: ensure bidder/OEM is not blacklisted by any state or central government entity
• Warranty & support: OEM warranty certificates at delivery; post-warranty maintenance and service centers listed
• Payment terms: not explicitly stated in data; ensure finance terms align with typical govt practice (to be confirmed during bid)
• Option clause: quantity variation up to 25% during contract execution; extended delivery period calculation applies
• Training: operator training included within scope of supply
• Statutory clearances: obtain any necessary approvals if required