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GEM West Delhi AI/ML Social Media Monitoring Tender 2026 – ISI/ISO Standards & 1.5x Turnover Requirement

Bid Publish Date

06-Aug-2026, 8:54 am

Bid End Date

11-Sep-2026, 9:00 am

Progress

Issue06-Aug-2026, 8:54 am
AwardPending

Tender Overview

GEM invites bids for an AI/ML-based social media monitoring, analytics and intelligence platform meant to support law enforcement or central/state security functions. Located in West Delhi, Delhi 110008, the procurement references a single, comprehensive system with deployment, operation, and maintenance aspects. The buyer imposes a potential 25% adjustment in contract quantity or duration at contract issuance, inclusive of lump-sum service scope changes with provider consent. Eligible bidders must demonstrate recent, relevant experience and robust financial capacity to meet project scale. A distinctive eligibility emphasis is on formal OSINT/SOCMINT capabilities and analytically driven threat monitoring aligned to government security objectives.

Technical Specifications & Requirements

  • Eligibility Criteria: Technical: Completion in the last three financial years of at least one similar, single work for a security or law enforcement agency with a value equal to at least 35% of the tender value.
  • Similar Nature of Work: Design, deployment and maintenance of AI/ML-based social media analytics platforms, including sentiment, trend, influencer, reputation, OSINT, SOCMINT and threat analytics for government use.
  • Financial Eligibility: Annual turnover not less than 1.5 times the advertised bid value over the last three financial years; liquidity equal to 5% of estimated bid value, with CA-certified statements or Form-26AS/Form-16A acceptable.
  • Contract Flexibility: Scope/duration adjustments up to 25% (before contract issuance) and post-issuance adjustments allowed within 25% with consent.
  • Documentation & Certification: Evidence from employer/client or attested certificates; audited statements preferred; no private individual certificates.

Terms, Conditions & Eligibility

  • EMD: Not disclosed in data; bidders must prepare standard security deposit as per tender terms.
  • Delivery & Payment: No explicit schedule provided; bidders should assume standard government timelines for deployment, with payment terms aligned to delivery milestones.
  • Documentation: Submit GST registration, PAN, experience certificates, audited financials, Form-26AS/Form-16A if available, and OEM authorizations as applicable.
  • Warranty/Support: Not specified; bidders should offer post-implementation support and maintenance per GCC-Services norms.
  • Contractual Nuances: 25% quantity/duration adjustment; lump-sum service scope changes permissible with consent. Ensure compliance with security-focused data handling and privacy requirements for government platforms.

Key Specifications

  • Similar AI/ML-based social media monitoring system deployment experience

  • Demonstrable OSINT/SOCMINT capabilities

  • Sentiment analysis, trend analysis, influencer analysis features

  • 0- to 5-year deployment timeline with realistic milestones

  • Audit-ready financial statements showing liquidity at least 5% of bid value

Terms & Conditions

  • 25% contract quantity/duration adjustment allowed

  • Technical eligibility requires 35% of tender value in similar work

  • Financial eligibility requires 1.5x turnover and 5% liquidity

Important Clauses

Payment Terms

Not explicitly defined in data; bidders should expect government-standard milestone-based payments aligned to deployment and acceptance.

Delivery Schedule

Not specified; bidders should propose detailed implementation milestones with acceptance criteria.

Penalties/Liquidated Damages

Not provided; bidders must assume standard L/D implications per GCC-Services and contract.

Bidder Eligibility

  • At least one similar AI/ML security analytics project within last 3 financial years

  • Annual turnover >= 1.5x bid value across last 3 years

  • Liquidity >= 5% of estimated bid value

  • Evidence from government or law enforcement clients preferred

Tender Data

Bid Details

Quantity

1

Bid Type

Service

Preference & Exemptions

EMD Required

Yes

MII Compliance

Yes

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

No

Startup Exemption/Relaxation

No

Bid Splitting Applied

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Advisory Bank

State Bank of India

ePBG Percentage

5%

ePBG Duration (Months)

38

Pre-Bid & Qualification

Pre-Bid Date

20-08-2026 11:00:00

Pre-Bid Venue

RPF conference hall, Annex I building, 1st Floor, Baroda House, Northern Railway HQ, New Delhi Contact Person- Shri Akhil Mittal, Inspector/RPF- 09717636299, E-mail- [email protected]

Delivery Details

Delivery Locations

1

Delivery Cities

North West

Delivery Pincodes

110035

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Arun Kumar110035,Sr. Security Commissioner, RPF Lines , Dayabasti, Delhi - 110035North WestDelhi110035Project / Lumpsum Based--

Authority Records

MINISTRY OF RAILWAYS

BID & GeM Expert Consultancy

End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

Free consultation · 24h response

Documents 10

GeM-Bidding-9701647.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Authority & Contact

Department

Indian Railways

Grievance Contact

[email protected]

Categories 2

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar AI/ML security analytics projects

4

Audited financial statements with CA stamp and membership number

5

Form-26AS or Form-16A (as applicable)

6

OEM authorization letters (if bidding as an integrator

7

Technical compliance certificates or attestations from employer/client

Frequently Asked Questions

Key insights about DELHI tender market

How to bid for the AI/ML social media monitoring tender in West Delhi?

Bidders must submit GST, PAN, experience certificates, audited financials, and Form-26AS/Form-16A when available. Ensure evidence of a similar project value at least 35% of the tender value and demonstrate 1.5x turnover over the last three financial years, with 5% liquidity. Include OEM authorizations if acting as a system integrator.

What documents are required for the Delhi security analytics tender submission?

Required documents include GST certificate, PAN, experience certificates for similar projects, audited financial statements, Form-26AS or Form-16A, CA-certified liquidity proof, and OEM authorization letters if applicable. Prepare project references from government or security agencies to strengthen eligibility.

What are the technical specifications for OSINT-based analytics in this tender?

Tender emphasizes AI/ML-based social media monitoring with sentiment, trend, and influencer analyses, plus OSINT and SOCMINT capabilities. Suppliers should demonstrate deployment experience, data governance, privacy compliance, and integration with law enforcement workflows, validated by client attestations or formal certificates.

What is the required turnover to qualify for the Delhi tender?

Bidders must have an annual turnover not less than 1.5 times the advertised bid value over the last three financial years, supported by audited balance sheets with CA stamps and Form-26AS or Form-16A if available.

What is the liquidity requirement for bidding on this West Delhi procurement?

Tender requires liquidity equal to 5% of the estimated bid value, evidenced by audited statements or bank certifications certified by a Chartered Accountant, ensuring funds to support project cash flow.

What is the contract quantity adjustment rule for this GEM tender?

The buyer can adjust contract quantity or duration by up to 25% at contract issue and may extend within the same limit post-issuance, with the service provider’s consent for scope changes in lumpsum contracts.

How will payment terms be structured for the procurement contract?

Payment terms are not fully specified; bidders should propose milestone-based payments tied to deployment and acceptance, aligned with government GCC-Services norms and the contract's performance milestones.