GEM Monthly Basis Cab & Taxi Hiring Services in Patna Bihar SUV 1200 km 208 hours 2026
Progress
Key Highlights
- • Local office requirement: bidder must have an office in the state of the consignee (Bihar).
- • Dedicated toll-free service line and explicit escalation matrix for cab/hire support.
- • Scope adjustability: contract quantity or duration can be increased up to 25% post-award.
- • SUV category vehicles with 1200 km and 208 hours total allocation.
- • Estimated value around ₹500,000 for the contract period.
- • No BOQ items listed; focus on monthly basis cab/hiring service delivery.
Tender Overview
The tender seeks monthly basis cab and taxi hiring services in Patna, Bihar for SUV category vehicles, covering 1200 km and 208 hours within a local deployment model. Estimated contract value is ₹500,000 with potential scope adjustments up to 25%. The procurement is conducted via a government e-marketplace (GEM) channel, targeting qualified private transport operators to provide on-demand driver-assisted mobility in a constrained local area.
Technical Specifications & Requirements
- Vehicle category: SUV suitable for urban and highway travel in Patna, Bihar.
- Coverage: 1200 km total distance and 208 hours of service over contract period.
- Location: Patna, Bihar 800001; local deployment with in-state service capability.
- Service availability: dedicated toll-free support line and a formal escalation matrix for service issues.
- Office presence: bidder must maintain an office in the state of consignee with documentary proof.
- Vehicle/driver compliance: minimum qualification not specified; ensure standard service delivery and timely response.
- Price/quantity flexibility: contract quantity or duration can adjust up to 25%.
Terms, Conditions & Eligibility
- EMD: not specified in the data; bidders should verify latest portal guidance.
- Service terms: office presence in state, dedicated toll-free number, and an escalation matrix for service support.
- Renewal/adjustments: contract scope may be increased by up to 25% with consent.
- Documentation: provide evidence of local office and service support infrastructure; maintain clear contact channels for operations.
- Delivery: monthly cab/hire basis with local deployment; ensure timely pickup and drop within Patna.
- Public procurement norms: align with GEM guidelines and bidder responsibilities for after-sales support.
Key Specifications
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Service type: Monthly basis cab & taxi hiring for SUV
-
Distance/Time: 1200 km and 208 hours
-
Location: Patna, Bihar 800001
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Support: dedicated toll-free number and escalation matrix
-
Compliance: local Bihar office presence with documentary evidence
-
Scope adjustment: up to 25% increase allowed
Terms & Conditions
-
EMD: confirm exact amount and method of payment per portal guidelines
-
Local presence: bidder must maintain an office in Bihar and provide proof
-
Support: dedicated toll-free line plus escalation matrix for service issues
-
Scope flexibility: quantity/duration may increase by 25% after contract award
-
Delivery model: monthly basis cab/hiring services within Patna
-
Documentation: furnish GST, PAN, financials, and experience certificates
Important Clauses
Delivery & Availability
Monthly cab hiring in Patna with SUV vehicles; ensure timely service within local area and maintain escalation contact.
Scope Adjustment
Buyer may increase contract scope by up to 25% at issue and post-award with provider consent.
Service Support
Dedicated toll-free support and a formal escalation matrix must be maintained by bidder/OEM.
Bidder Eligibility
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Operating office in Bihar with verifiable address
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Experience in supplying monthly cab/hire services or similar fleet management
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Ability to provide SUV fleet meeting local travel requirements
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
10
Experience Required
3 Year (s)
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Monthly Basis Cab & Taxi Hiring Services - SUV; 1200 km x 208 hours; Local
Delivery Details
Delivery Locations
1
Delivery Cities
Patna
Delivery Pincodes
800008
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Md Nadeem Akhtar | 800008,REGIONAL RESEARCH INSTITUTE OF UNANI MEDICINE, GUZRI, PATNA CITY, PATNA, BIHAR. | Patna | Bihar | 800008 | 1 | - | Duration in Months for which service is required : 12 |
Authority Records
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Documents 4
GeM-Bidding-10008445.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
1
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Required Documents
GST registration certificate
PAN card
Proof of office in Bihar (registered address, telecom/utility bills)
Experience certificates in passenger transport/hiring services
Financial statements or turnover proof (last 2-3 years)
Technical bid documents showing fleet capacity and driver availability
OEM authorizations or dealer agreements (if applicable)
EMD submission proof (if required by latest GEM terms)
Frequently Asked Questions
Key insights about BIHAR tender market
How to bid for SUV cab hiring tender in Patna Bihar 2026
Bidders must register on GEM, submit GST, PAN, financials, experience certificates, and proof of Bihar office. Provide SUV fleet details and driver availability for 1200 km/208 hours. Ensure toll-free support and escalation matrix; comply with 25% scope adjustments and local service delivery.
What documents are required for cab service procurement in Patna
Submit GST registration, PAN, company financials, and latest experience certificates in passenger transport. Include proof of Bihar office, fleet details, driver profiles, and any OEM authorizations if applicable. Include service support contacts and escalation matrix as part of technical bid.
What are the service support requirements for Bihar cab contracts
A dedicated toll-free number must be provided, along with an explicit escalation matrix for issues. The bidder must maintain an in-state service office and ensure timely response to faults, with documented contact channels for operations and customer care.
What is the scope adjustment policy for this cab tender in Patna
Contract scope may be increased by up to 25% at the time of contract issuance and post-award, with the service provider’s consent. Prepare for possible expansion in distance or hours within the specified 25% tolerance during execution.
What are the key technical specs for SUV hiring in Patna
The contract specifies 1200 km and 208 hours of SUV cab service. Vehicles must be suitable for local Patna travel; ensure fleet availability to cover monthly requirements and provide driver support aligned to local routes and schedules.
When is the delivery and payment expectation for this procurement
Delivery model is monthly basis with continuous cab availability in Patna. Payment terms follow GEM guidelines; verify current payment schedule in tender portal guidance and ensure invoicing aligns with service periods and completed hours/kilometers.
What are the eligibility criteria for Bihar cab service bidders
Eligibility requires a Bihar-based office, prior experience in passenger transport with verifiable references, fleet capacity to meet 1200 km/208 hours, and compliance with GST/PAN documentation, plus availability of toll-free support and escalation procedures.
How to demonstrate compliance with local service standards Patna
Provide documentary evidence of local office, contact numbers, escalation matrix, and service-level commitments. Include fleet details, driver qualifications, vehicle maintenance records, and proof of insurance as part of the technical bid for PATNA procurement.