Metnet procurement: Annual Maintenance Service for Desktops, Laptops, Peripherals & UPS 30 KVA New Delhi 2026
Bid Publish Date
29-Oct-2026, 6:05 pm
Bid End Date
18-Nov-2026, 10:00 am
Progress
Tender Overview
Organization: Metnet: An E-governance Intra-imd Portal, New Delhi, operating under the India Meteorological Department (IMD). Tender relates to Annual Maintenance Service for Desktops, Laptops and Peripherals – UPS (Online 30 KVA). Specific BOQ items are not listed; estimated value and EMD are not disclosed. The scope appears to center on ongoing maintenance for office IT equipment and UPS infrastructure within IMD facilities managed by Metnet. A notable differentiator is the inclusion of an option clause enabling up to 25% adjustment in contract quantity or duration, subject to acceptance and formal approval. This indicates flexibility in scope based on evolving IT/UPS needs.
Technical Specifications & Requirements
- Product/Service: Annual Maintenance Service for Desktops, Laptops, Peripherals and Online UPS 30 KVA.
- Location: New Delhi (IMD/Metnet premises).
- Scope Indicators: IT hardware maintenance, peripherals servicing, UPS support, and potential on-site visits for fault diagnosis, preventive maintenance, and spare parts provisioning.
- Standards/Compliance: Not specified in the tender data; bidders should anticipate standard IT maintenance capabilities and UPS service provisions per typical government AMS practices.
- Data/Documentation: No explicit BOQ; no listed quantities; no delivery milestones documented.
- Eligibility Context: Buyer added terms indicate scope expansion up to 25% with consent for lumpsum services; bidders may need to accommodate scope changes.
Terms, Conditions & Eligibility
- EMD/Deposit: Not disclosed in the available data.
- Scope Adjustment: Up to 25% increase in quantity or duration at issue of contract; subsequent increases capped at 25% post-issuance.
- SOW/ATC: Separate SOW and ATC documents referenced (attachments viewable by bidders).
- Payment Terms: Not specified in the provided terms; bidders should verify ATC for payment milestone details.
- Delivery/Contractual Flexibility: Flexible scope with consent for additional work under lumpsum service contracts.
- BOQ: No items listed; bidders should prepare for a broad AMS offering covering desktop, laptop, peripherals, and UPS maintenance.
Key Specifications
-
Product/Service: Annual Maintenance Service for Desktops, Laptops and Peripherals plus Online UPS 30 KVA
-
Quantity/Scope: Not disclosed; AMS scope inferred for IT hardware and UPS systems
-
Estimated Value/EMD: Not disclosed in data; bidders should confirm at bid submission
-
Standards/Certifications: Not specified; expect standard ITAMS practices and UPS service requirements
-
Delivery/Location: New Delhi; IMD/Metnet facilities
-
Experience: Prior AMS for government IT hardware and UPS systems advisable
-
Warranty/Support: Not specified in data; anticipate standard warranty/AMC expectations
Terms & Conditions
-
25% quantity/duration adjustment allowed at contract issue; post-issue expansion also capped at 25%
-
SOW/ATC documents are attached; bidders must review for scope details and compliance
-
EMD and payment terms are not disclosed in the provided data; verify ATC for specifics
Important Clauses
Payment Terms
Not disclosed in the data; bidders should consult ATC/ATC attachments for milestone-based payments or lump-sum settlement
Delivery Schedule
No explicit timelines provided; bidders should refer to ATC and SOW for service delivery and response times
Penalties/Liquidated Damages
Not specified; bidders should review contract terms in ATC for LD or performance penalties
Bidder Eligibility
-
Experience in providing AMS for IT hardware and UPS systems
-
Demonstrated financial capability to support AMS contracts
-
Compliance with OEM authorizations and service certifications as applicable
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS (Online 30 KVA); Numeric
Delivery Details
Delivery Locations
1
Delivery Cities
West Tripura
Delivery Pincodes
799009
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Chandan De | 799009,Meteorological Centre, Agartala Airport | West Tripura | Tripura | 799009 | 1 | - | Number of Resident engineers : 0 Number of technicians : 0 |
Authority Records
BID & GeM Expert Consultancy
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
Free consultation · 24h response
Documents 5
GeM-Bidding-10100874.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
3
🤖 AI-Powered Bidder Prediction
Discover companies most likely to bid on this tender
Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar AMS in IT hardware and UPS maintenance
Financial statements demonstrating capacity to undertake AMS
EMD/Security deposit documents (as per ATC or tender terms)
Technical bid documents and compliance statements
OEM authorizations or service certifications for DESKTOPS/LAPTOPS/PERIPHERALS and UPS
Any ATC-specific forms or attested declarations referenced in Buyer Terms
Frequently Asked Questions
How to bid for AMS in New Delhi for IT hardware?
Bidders must submit GST, PAN, experience certificates, financials, and EMD as per ATC. Review SOW/ATC attachments for scope, ensure OEM certifications for desktops, laptops, peripherals, and UPS. Prepare service capabilities, response SLAs, and contingency plans for UPS 30 KVA maintenance.
What documents are required for IT AMS tender in Delhi?
Required documents include GST certificate, PAN, experience certificates for similar AMS, financial statements, EMD documents, technical bid, OEM authorizations, and any ATC-specific forms. Ensure compliance certificates forUPS and IT peripherals where applicable.
What is the 25% quantity/duration adjustment clause in this tender?
The buyer may increase or decrease contract quantity or duration up to 25 percent at the time of issue, and post-issuance may increase up to 25 percent with consent. Lump-sum service contracts may also expand scope by up to 25 percent with service provider consent.
What are the UPS maintenance requirements for a 30 KVA unit?
Expect preventive maintenance, fault diagnosis, spare parts provisioning, on-site support, and timely response. While exact specs aren’t listed, bidders should align with typical UPS AMS standards and ensure OEM-approved spares and certified technicians for a Online UPS 30 KVA system.
Where can I find the SOW/ATC documents for this bid?
SOW and ATC are uploaded as attachments in the Bidder Portal. Access these files to understand service scope, performance metrics, eligibility, and submission formats. Prepare to align AMS capabilities with the specified maintenance requirements.
What are the expected payment terms for the Delhi AMS contract?
Payment terms are not detailed in the basic data. Review ATC for milestones, invoicing, and settlement timelines. Vendors should be ready to provide service-level payment schedules, performance-based payments, and acceptance criteria per IMD/Metnet guidelines.
What qualifications ensure eligibility for IT hardware AMS bids in Delhi?
Eligibility typically requires prior AMS experience for desktops, laptops, peripherals, and UPS systems; valid GST/PAN; financial stability; OEM authorizations; and compliance with ATC/ATC terms. Provide evidence of maintenance capabilities and service support networks.
What standards or certifications are expected for IT AMS?
While not explicitly listed, bidders should anticipate ISO 9001 quality management, OEM service certifications for desktops/laptops, and UPS-specific maintenance qualifications. Ensure technicians are trained for 30 KVA online UPS systems and related peripherals.