Tender Notice for Hiring of Social Media Agency - Content creation, Content response and content moderation, Campaign

The eligibility requirements include being a registered entity in the relevant field, possessing demonstrable experience in social media management, and having prior operational capabilities in executing similar projects for government or tourism sectors. Moreover, compliance with all legal regulations is a must.

Bidders must provide certificates that show their licenses for operating as a business entity. Documentation related to past project experience and financial viability must also be included in the submission. Supporting documentation relevant to any exemptions from experience or turnover should be well-documented.

Interested parties need to complete a registration process on the designated e-procurement platform. Steps include verifying identity, providing required business information, and submitting necessary documentation to gain access to tender submissions.

Participants are required to provide documents in formats such as PDF, JPEG, or DOCX as specified in the tender requirements. It is essential to ensure that all documents do not exceed size limits as specified in the guidelines.

Technical specifications for this tender include possessing capabilities in content creation and social media management, experience operating in English and Hindi, and a thorough understanding of relevant technologies and social media trends that can be applied for effective tourism campaigns.

Quality standards refer primarily to the engagement and relevance of the content produced, the effectiveness of response management on social media channels, and adherence to brand voice and guidelines as established by the Department of Tourism.

Bidders must comply with all applicable laws and regulations, including regulatory practices surrounding data protection and electronic communication. Any additional compliance directives will be outlined in the tender documents.

The EMD amount of ₹16,000 is payable at the time of submission. It ensures commitment from the bidder to the tender process and may be refunded upon completion of the tender evaluation, barring any breach of conditions.

The specific performance security requirements will be detailed in the contract post-award. Typically, it involves a percentage of the total contract value and is required to ensure compliance with due performance as per the contract terms.

Payment terms will vary based on project milestones but generally adhere to a framework outlined in the tender documents. It includes timelines for payments, performance confirmations, and compliance verifications.

Price evaluation considers not only the bid amount but also evaluates additional factors such as the quality of proposed services, previous experience, and understanding of social media dynamics relevant to tourism.

Bids must be submitted electronically via the specified procurement platform. It's crucial to follow submission protocols outlined in the tender documents to avoid disqualification.

Results will be announced after the completion of the evaluation process, with details regarding notifications included in the tender guidelines.

Yes, Micro, Small, and Medium Enterprises (MSEs) have certain benefits including exemptions from experience criteria and eligibility for finance towards a project. Details of these provisions are available in the tender documentation.

Startups may also access benefits under this tender, with certain relaxed criteria to encourage innovation and participation in government tenders. Specific conditions will be articulated in the detailed tender documents.

The tender encourages local content and service providers by prioritizing firms that comply with the 'Make in India' initiatives. It aims to support local economies and promote domestic capability.