Software Technology Parks Of India UPS AMC Tender Guwahati 120 KVA Vertiv Hi-Pulse U CMC 2026

Tender Overview

Organization: Software Technology Parks Of India (STPI) under the Department of Electronics and Information Technology. Product/Service: Comprehensive Maintenance Contract (CMC) for a pre-owned 120 KVA Vertiv Hi-Pulse U online UPS, including OEM-supported service and spares for quarterly maintenance. Estimated Value: ₹188,800.00. Location: Guwahati, Assam. The procurement targets a technically skilled service provider to manage ongoing maintenance of a high-capacity online UPS system, emphasizing OEM authorization and service capability. A key differentiator is the requirement for Vertiv OEM deputed service/authorized channel partner, ensuring genuine parts and SLAs. The ATC highlights quantity/duration flexibility up to 25% and a quarterly maintenance cadence, with a focus on service continuity for critical IT infrastructure.

Technical Specifications & Requirements

• Product category: Customized AMC/CMC for pre-owned power protection equipment; UPS: 120 KVA Online UPS, Vertiv Hi-Pulse U.
• Service scope: Comprehensive Maintenance Contract (CMC); quarterly cadence.
• Standards/compatibility: OEM authorized certificate for deputed service provider; mandatory for spares and service support.
• Experience: Minimum 3 years in similar product/service maintenance.
• Location readiness: Bidder must have registered/functional office at Guwahati with address proof.
• Value considerations: Estimated value ₹188,800.00; no explicit EMD stated; price adjustments permissible within 25% during contract issuance.
• Documentation: Proof of service provider status; OEM authorization; documentary proof of experience.

Terms, Conditions & Eligibility

• EMD: Not explicitly specified in data; bidders should verify per tender document.
• Experience: At least 3 years in same/similar product/service; documentary proof required.
• OEM/Authorization: Vertiv authorized certificate for deputed service provider and spares.
• Delivery/Execution: Quarterly CMC with potential 25% quantity/duration adjustment at contract issue; full acceptance of revised scope.
• Office Location: Must have office in Guwahati with proof.
• Documentation: GST, PAN, experience certificates, financials, OEM authorizations, service capability proofs required as part of submission.