Zilla Parishad Akola Online Professional Training Services Tender Maharashtra 2025

Tender Overview

Zilla Parishad Akola of the Rural Development And Panchayat Raj Department, Maharashtra invites bids for online Professional Training Services (Daily). The scope covers remote, online training delivery with flexible quantity/duration adjustments up to 25% at issuance, plus potential excess settlement terms for addons. The tender emphasizes on-time escalation contact details and a local service presence within the consignee state. Although no BOQ items are listed, the award likely targets sustained training contracts for public development initiatives, with emphasis on service continuity and dedicated support. This opportunity requires bidders to align with the organization’s online delivery model and regional service availability, ensuring rapid escalation and accessible support channels. Key differentiators include a formal escalation matrix, toll-free support, and the requirement for a local service office within Maharashtra. This tender highlights a configurable contract scope and strong service governance, suitable for vendors with robust online training capabilities and state-based presence.

Technical Specifications & Requirements

• Category: Online Professional Training Services (Version 2), Daily delivery model
• Delivery mode: Online; remote training platform required
• Quantity/duration flexibility: 25% increase/decrease allowed at contract issuance; after issuance, same cap applies
• Additional charges: Optional excess settlement up to a specified percentage for addons; documentation to be provided during invoicing
• Service support: Escalation matrix with telephone numbers; Dedicated toll-free support line
• Local presence: Office of service provider must be located in the state of the consignee (Maharashtra); documentary evidence required
• SOW reference: Attached file indicates scope specifics (not visible here) and may define training topics, delivery cadence, and reporting
• BOQ: No items listed; indicates generic training services framework rather than discrete equipment/ consumables

Terms, Conditions & Eligibility

• EMD/Performance security: Not explicitly listed in available data; bidders should prepare standard tender security per state rules
• Technical/commercial terms: Option Clause allowing contract quantity/duration adjustments up to 25%; adherence required post-issuance
• Invoices: Excess settlement permitted up to agreed addon percentage; mandatory supporting documents for addon charges
• Support obligations: Escalation matrix and toll-free number must be provided by bidder/OEM
• Local regime: Service provider must maintain a Maharashtra-based office; documentary evidence required
• SOW & attachments: Reference to attached SOW file; bidders must review for detailed training topics and KPIs
• Compliance: Notified terms imply emphasis on online delivery reliability, support responsiveness, and value-for-money governance